Question about GE Profile 26.6 cu. ft. Side-by-Side Refrigerator with Dispenser TFX27PRBWW

2 Answers

G E side by side refrigerator is not working properly....

Our g e side by side refrig. just about 4 yrs old was humming for some months and now the freezer is not freezing, refrig. is not cooling and compressor is very we have to buy a new one?

Posted by on

  • evejmull Sep 11, 2009

    Gosh, you guys are the greatest. When we built this house three years ago, we had all G E products installed and thanks for reminding me to look at the warranty; as I was told previously that it was only covered for one year.......spent well over 5 hours on the phone and internet yesterday and finally did get a confirmation that a tech. would be here next Wed. and the delay was supposedly because we live rural and not in their covered area even for a authorized technician.......oh well; took most of items to motor home frig. right out the back door and rest in freezer in basement....thanks much and have saved this site for future use for self and anyone else I know might need it.
    Evelyn & Paul

  • Mike Smith
    Mike Smith May 11, 2010

    Is the fan that cools the compressor running ? Is the rear panel covering the compressor , on ? Check your warrenty (usually 5 year warrenty on compressor for parts and labor ) Is there frost inside the freezer on the back panel , about 18" from the bottom ? What is the complete model number of the refrigerator ? Answer these , and myself or another expert , will be glad to help you more .



2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

My 4-year old Profile refrig was kind of 'howling' for seven minutes, then would quiet. Then howling would start up again, etc. etc. It was gonna drive me crazy.

GE tech came (very efficient operation) & replaced the controller board; he was gone within 40 minutes of showing up; my symptoms must have been common). He said the controller for the multi-speed fan for the freezer compartment was going bad (two big capacitors on the controller board were swelling at their tops) and the fan was 'hunting' for the proper speed. The speed changes were producing the howling.

Cost me $270 to replace, including the service call. Ka-ching!! I was pissed that capacitors on a 4-year old top-of-the-line refrigerator would fail (the capacitors were of Chinese manufacture, as probably was the entire controller board) AND be out of warranty, so I wrote GE's Chairman, Jeffrey Immelt. His office responded quickly, but offered only to pick up half the cost. I reluctantly accepted, but still the incident rankles me.

Posted on Sep 12, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 135 Answers

Could be the start relay device on the compressor. Does it try to start every minute or so?

Posted on Sep 10, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Refrig won't cool on either freezer or refrig side. Confirmed manual settings & allowed 24 hrs for cooling. Is there a reset switch somewhere other than manual switches inside refrig?

check that the compressor is working by feeling for motor vibrations at the compressor, hot compressor unit or hot fins or back wall of the fridge
if there is not heat then the compressor is not working
call a technician as it could be a start/run capacitor failed or compressor seized
get a quote as some compressor replacements cost as much as a new fridge
check that the utility power is getting to the fridge/freezer

Jul 10, 2016 | Refrigerators

1 Answer

Refrig. is 4 yrs old. Refigerator side just quit cooling. Freezer side seems to be working fine. Help!!! Samsung Model #RS267LBBP


Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator
Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold


Apr 16, 2011 | Samsung 26.1 Cu. Ft. Side-by-Side...

1 Answer

Side by Side GE Refrig/Freezer is blowing hot air out of the bottom - is this normal?

If your refrig is 10 yrs old or les , then yes , this is normal . It pulls air in from the back over the condensor coils then compressor and out thru the front . The refrig should be 3-4 inches from the wall so it can pull fresh air thru . If any closer , the hotter the air will be causing the coils and compressor to be hotter than designed for therefore causing less life for the refrig . The WARM air is good meaning the refrig is cooling properly .

Jul 18, 2010 | GE Refrigerators

1 Answer


I would not advise using bleach. I would disconnect the pipe from both ends and blow down it, either by mouth or air gun to ensure of no blockages. You should poor away at least 10 cups of water after changing filter to ensure clean fresh water.

Dec 15, 2009 | KitchenAid Superba KSRG25FK Side by Side...

1 Answer

KSBP25FJSS01 refrig too warm, freezer working properly but fridge not cooling like it used to. 8 yrs old

Be sure it is not overfilled. There is a circulation fan in the refrigerator compartment that if it is not operating properly or blocked, will cause what you describe.

Good Luck,

Nov 29, 2009 | KitchenAid KSBP25IN Side by Side...

1 Answer


hi there.u might hav a ice build up on the evaporator.the defrost element might be faulty.more ice less air flow

Jun 09, 2009 | Hotpoint HSS25GFP Side by Side...

2 Answers

Sub-Zero 690 Refrig Side Ice Forming on Back Wall

replacing leaking evaporator on Sub Zero Video

Jun 09, 2009 | Sub-Zero 642

1 Answer

Whirlpool side by side, clicking noise, strange smell from bottom

The clicking is from your compressor relay on the side of the compressor it has eather went bad or a condenser fan motor is not running this will cause the walls to be warm if the fan is running in the back try cleaning the coils hope this helps

Mar 27, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

3 Answers

GE ESS25XGMC WW Side by Side

its possible that your water tank has frozen up, try turning the refrig off and leave the doors open for about 10-15 mins and try it again. if that works just reset temp controls a little lower..

Dec 15, 2007 | GE GSH25JFR Side by Side Refrigerator

Not finding what you are looking for?
Refrigerators Logo

131 people viewed this question

Ask a Question

Usually answered in minutes!

Top Refrigerators Experts


Level 3 Expert

2536 Answers

Charles T Nevin
Charles T Nevin

Level 3 Expert

4070 Answers

Andrew Taylor
Andrew Taylor

Level 3 Expert

16777 Answers

Are you a Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides