Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Ice maker chute becomes jammed with snow and cubes are being crushed even if the cube option is selected

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  • lcarola Sep 09, 2009

    No Daylight. The flap is closed. Model # GSS25QSWA SS
    GE Side by side

  • lcarola Sep 10, 2009

    Yes the the white plastic square piece lifts up. I also noticed that the cube tray is completely full and there is a lot of snow jammed around the outlet of the tray.

  • Mike Smith
    Mike Smith May 11, 2010

    Remove the ice bin and hold the light switch in . Press for "cubed" ice and see if the white plastic square piece, where the square hole is , lifts up (located on the "wall" below the icemaker) .

  • Mike Smith
    Mike Smith May 11, 2010

    Open the freezer door , and look down into the shoot . Can you see daylight (indication the flap isn't closing and outside air is getting in , causing the frost ) ? Also , give your model number along with the answer , and an expert will be able to help you farther .

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  • GE Master
  • 1,606 Answers

You need to remove the ice bin , remove ( save ) the ice , and defrost the bin opening with hot water . It sounds like a piece of ice got caught behind the bin flap , keeping the flap from opening fully , so cubes will go thru . When cubes cannot go thru , the crusher will crush anything that tries . Now this is the ice container only .

Posted on Sep 13, 2009

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