Question about Acer Aspire 5500 5570-2609 Laptop

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Keyboard - misses keystrokes with repeated letters

This is a common complaint with the 5570Z sold at Best Buy. Words such as wood drop the second letter and become wod. Number sequences like 122455 become 1245. Acer will not recognize the issue. The problem does not appear when a plug-in keyboard is used.

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4 Answers

Re: Keyboard - misses keystrokes with repeated letters

See the above abemore.blogspot link for details.


Posted on Jan 19, 2008

Re: Keyboard - misses keystrokes with repeated letters

This has turned out to be defective hardware. Myself and another have had this issue resolved by replacing hardware.

Posted on Jan 19, 2008

Re: Keyboard - misses keystrokes with repeated letters
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Re: Keyboard - misses keystrokes with repeated letters

Good morning!
Although this does sound like a keyboard mechanical problem, I'd suggest that you contact Acer support via this link:
In the lower right hand corner of the support and service block, click on "email Support" and ask your question. I am aware of a BIOS memory flash that they came up with for one of their Travelmates, so maybe they have something similar for your model.

Since this seems to be a common problem, I'd doubt that replacing the keyboard would do much to fix the problem. Other than that, maybe you'll just have to type slower when using that keyboard? ;o(

If you need any additional information, please feel free to ask. If this information has assisted you in the resolution of you problem, please return here to give my assistance an appropriate final rating. If this information has answered your question and/or lead to a resolution, please rate it as "Fixya!".
Thank you, and have a super day!

Posted on Dec 10, 2007

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