Question about HP DeskJet F4280 All In One Printer InkJet

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HP C7280 stops printing unexpectedly with status 81

When printing, every so often printing stops and the following message appears:
The process "usb" stopped unexpectedly with status 81.
The only solution I've found is to delete the job, lose whatever portion of the printing's been accomplished, and start over again. Any other ideas?
Secondarily, anyone have any ideas on how to penetrate the HP Customer Service line of defense to contact anyone via e-mail.

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Ink system failure


An "Ink System Failure" error message displays on the printer during initialization or setup

Get the unit into the "Support Menu" by following the steps below according with the product

A. - Press and hold the "*" key.

B. - Press the "#" key and release both keys.

Display should say "Enter Special Key Combo"
C. - Press and release in sequence the "1", "2" and "3" buttons.

1. Press and release the right arrow button until the display says "System Configuration Menu". (on C8100 use Touch Screen)

2. Press and release the "OK" button. Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",

3. Press and release the "OK" button. Display should say "Hardware failure status: Clear. Press OK to clear".

4. Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".

5. Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.

6. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.

7. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer

8. Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.

9. If the printer has already initialized, then go to the next step. If not, the printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.

10. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.

VOTE ME IF U LIKE THIS SOLUTION

Aug 12, 2011 | HP Photosmart C7280 Printer

1 Answer

Ink system failure


HP PHOTOSMART C7280 PRINTER

An "Ink System Failure" error message displays on the printer during initialization or setup

Get the unit into the "Support Menu" by following the steps below according with the product

A. - Press and hold the "*" key.

B. - Press the "#" key and release both keys.

Display should say "Enter Special Key Combo"
C. - Press and release in sequence the "1", "2" and "3" buttons.

1. Press and release the right arrow button until the display says "System Configuration Menu". (on C8100 use Touch Screen)

2. Press and release the "OK" button. Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",

3. Press and release the "OK" button. Display should say "Hardware failure status: Clear. Press OK to clear".

4. Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".

5. Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.

6. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.

7. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer

8. Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.

9. If the printer has already initialized, then go to the next step. If not, the printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.

10. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.

VOTE ME IF U LIKE THIS SOLUTION

Aug 12, 2011 | HP Office Equipment & Supplies

1 Answer

Ink system failure error message Oxc18a0106. How do I fix this?


Hello.
Try this
Hewlett Packard Ink System Failure Error Fix (tested C6180) 1- Press and hold the "*" key. 2- Press the "#" key and release both keys. Display should say "Enter Special Key Combo" 3- Press and release in sequence the "1", "2" and "3" buttons. screen says "support" R0631M 4. Press and release the right arrow button until the display says "System Configuration Menu". 5. Press and release the "OK" button. 6. Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status", 7. Press and release the "OK" button. 8. Display should say "Hardware failure status: Clear. Press OK to clear". 9. Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue". 10. Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE. 11. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. 12. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer 13. Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK. The Printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
I hope this helps Regards GM

Jul 15, 2011 | HP Photosmart C7280 Printer

1 Answer

Got ink system failure code # 0xc18a0501 on HP Photosmart C7280 a-i-o and no amoun of shutting down and restarting will help. What can I do?


  1. Press and hold the "*" key.
  2. Press the "#" key and release both keys.
  3. Display should say "Enter Special Key Combo"
  4. Press and release in sequence the "1", "2" and "3" buttons. The screen will say "support"
  5. Press and release the right arrow button until the display says "System Configuration Menu".
  6. Press and release the "OK" button.
  7. Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",
  8. Press and release the "OK" button.
  9. Display should say "Hardware failure status: Clear. Press OK to clear".
  10. Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
  11. Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears.

PLEASE DO NOT TRY TO PRINT AT THIS STAGE.

  1. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
  2. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
  3. Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK. The Printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
If it did not print out a diagnostic page:
  1. Is the error message still being displayed on the printer?
  2. Print a self test page to check the functionality of the printer.
  3. Press Setup menu on the All-in-One then scroll using the arrow key and select Print Report then select Self Test Report.

May 04, 2011 | Computers & Internet

2 Answers

C7280 series - Ink failure unable to copy receive faxes or print, refer to printer documentation. Error 0xc18a0401 can anyone help please!


The ink system failure message has a chance to be fixed or it may be a permanent issue. It
can be pointing toward a firmware failure in the printer and if that is the case the
following steps should fix it.
Press and hold the “*” key. Press the “#” key and release both keys.
Display should say “Enter Special Key Combo”
Press and release in sequence the "1”, “2” and “3” buttons.
Display should say “Support” and display the FW rev (something like R0631R)
Mine reads R0631M
. Press and release the right arrow button until the display says “System Configuration
Menu”.
Press and release the “OK” button.
Display should say “Hardware failure status”. If not there already, Arrow Key over to
“Hardware failure status”,
Press and release the “OK” button.
Display should say “Hardware failure status: Clear. Press OK to clear”.
Press and release the “OK” Button. Message changes to “Hardware failure status Cleared.
Press Cancel to continue”.
Press and release the “CANCEL” button as many times as necessary, so that, either the
“Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears.
PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
Using the Power Button, turn the unit OFF and unplug the power cable from back of the
printer and wall outlet.
Wait 30 seconds for the power to get discharged and then plug the power cable into the wall
outlet first and then into the back of the printer.
Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER”
followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK
INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the
initialization process is complete, the printer will print out a Diagnostic Page.

Good Luck!

Apr 19, 2010 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

I have a printer ?HP c7280 All-in-one?a message, ?Ink system failure, error: 0xc18a0201.?


The ink system failure message has a chance to be fixed or it may be a permanent issue. It can be pointing toward a firmware failure in the printer and if that is the case the following steps should fix it. Press and hold the ?*? key. Press the ?#? key and release both keys. Display should say ?Enter Special Key Combo? Press and release in sequence the "1?, ?2? and ?3? buttons. Display should say ?Support? and display the FW rev (something like R0631R) Mine reads R0631M . Press and release the right arrow button until the display says ?System Configuration Menu?. Press and release the ?OK? button. Display should say ?Hardware failure status?. If not there already, Arrow Key over to ?Hardware failure status?, Press and release the ?OK? button. Display should say ?Hardware failure status: Clear. Press OK to clear?. Press and release the ?OK? Button. Message changes to ?Hardware failure status Cleared. Press Cancel to continue?. Press and release the ?CANCEL? button as many times as necessary, so that, either the ?Welcome to Photosmart Express? screen appears, or, the ?Ink System Failure? screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer. Turn the unit on. The printer may display message ?USE POWER BUTTON TO SHUTDOWN THE PRINTER? followed by ?PRESS OK TO CONTINUE?. Press OK. The Printer will start the ?ONE TIME INK INITIALIZATION PROCESS?. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page. Good Luck!

Jan 11, 2010 | HP Photosmart C7280 Printer

1 Answer

I HAVE AN ERROR MESSAGE FOR C7280, OXC18A0206


A. - Press and hold the “*” key.
B. - Press the “#” key and release both keys.
Display should say “Enter Special Key Combo”
C. - Press and release in sequence the “1”, “2” and “3” buttons.
1. Press and release the right arrow button until the display says “System Configuration Menu”. (on C8100 use Touch Screen)
2. Press and release the “OK” button.
3. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
4. Press and release the “OK” button.
5. Display should say “Hardware failure status: Clear. Press OK to clear”.
6. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
7. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
8. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
9. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
10. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.
11. If the printer has already initialized, then go to the next step. If not, the printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
12. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.
13. If the error is still there, or reoccurs replace the unit.

Nov 19, 2009 | HP Photosmart C7180 All-In-One InkJet...

2 Answers

I have a HP c7280 printer, which is making funny noises on start up, complaining of an ink system failure with error code 0xc05d1281 Any ideas ?


The ink system failure message has a chance to be fixed or it may be a permanent issue. It can be pointing toward a firmware failure in the printer and if that is the case the following steps should fix it.
Press and hold the “*” key. Press the “#” key and release both keys.
Display should say “Enter Special Key Combo”
Press and release in sequence the "1”, “2” and “3” buttons.
Display should say “Support” and display the FW rev (something like R0631R)
Mine reads R0631M
. Press and release the right arrow button until the display says “System Configuration Menu”.
Press and release the “OK” button.
Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
Press and release the “OK” button.
Display should say “Hardware failure status: Clear. Press OK to clear”.
Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer.
Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page. Good Luck!

Oct 09, 2009 | HP Photosmart C7280 Laser Printer

1 Answer

I have an HP Photosmart Premium C3009 all-in-one printer. Sometimes it refuses to print with a message that says: The process stopped unexpectedly with status 1. I've looked in the manual and find no...


I also experienced the "process 'mdns' stopped unexpectedly with Status 1" message a few days ago with my new HP 7250, and found two solutions. Here are a couple of potential cures:

I downloaded the shareware program 'Printer Setup Repair', then ran their 'Reset and Backup' routine. Restarted, and bingo! Printing was successful. But trying to run either the HP scan software or the HP Ink Widget from Dashboard were not so successful. Got a 'Scanner not found' message. I then went to the printer, tried doing a manual scan there, sending the scan to my PowerBook. Once again, bingo. The scan was sent to my computer, and now the HP software could see the printer. I've since restarted both my computer and the printer several times; printing and scanning are working fine.

Now the second way to fix the problem. It's kind of hokey, but it seems to work, and is what led me to the The process 'mdns' stopped unexpectedly" with Status 1" problem in the first place. What you do is just add an ethernet router, that one you have lying around the house somewhere, between your DSL or cable modem and your Airport modem. Huh?

Here's the deal: when I first bought my HP multifunction printer, my wireless setup was this: Cable modem>Xsense ethernet router>Airport extreme. Unpacked and hooked up the HP printer, and it all worked immediately, perfectly. Print, scan, check supply levels, all no problem. Way too easy. Then, about a week ago I realized that the Xsense ethernet router that I had in the chain was really superfluous, as we no longer use ethernet in the house; might as well eliminate that unnecessary link in the chain. So I changed my setup to a simple: Cable modem>Airport extreme. At this point printing stopped. Tried everything I could think of, no go. Always got the "process ' mdns' stopped unexpectedly with Status 1" message. Put the ethernet router back in the chain, printing/scanning went perfectly. This made absolutely no sense to me, but it worked.

Left my setup with the extra router for a day or two until I remembered about the shareware program 'Printer Setup Repair', described above.

Before doing any of these steps it's probably a good idea to run Disk Permissions (I always run it before and after any installation), just to be sure you're authorized to be using the HP software.


Good luck!

May 04, 2009 | HP Office Equipment & Supplies

1 Answer

Error msg status 1


sounds like a communication error, are you wireless?
try connecting direct.

Feb 05, 2008 | HP Photosmart C6180 All-In-One InkJet...

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