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Paper jam E light won't reset in Ricoh A423

The machine has an 'E' error code which signifies a paper jam in the bottom tray. I check and there's no paper jam and replaced the paper in the tray. However, the 'E' error code stays on. I tried blowing compress air around the rollers thinking something might be stuck there but no luck. Any suggestions.

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Re: paper jam E light won't reset in Ricoh A423

Hi im jules_09,look for thr microswitch or sensor in the tray try cleaning it with alcohol just soak with alcohol if that doesnt work replace the sensor or microswitch

Posted on Dec 11, 2007

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