The machine has an 'E' error code which signifies a paper jam in the bottom tray. I check and there's no paper jam and replaced the paper in the tray. However, the 'E' error code stays on. I tried blowing compress air around the rollers thinking something might be stuck there but no luck. Any suggestions.
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Remove the paper from the paper tray and reset the jam by opening the right hand side door. If the machine turns over, replace the paper in the tray and check that the guides, in particular the green guide, is nice and tight around the paper.
Most error codes can be cleared by removing the paper jam and then rebooting the machine. When an error code occurs, make a note of the code and then follow the instructions on the control panel for clearing it.
Paper jams can be caused by a variety of issues in the copy machine, but jamming can commonly be caused by improperly loaded paper in the trays or dirty paper feed rollers.
If you get repeated paper jams, remove the paper from the trays and inspect the stack. Look for folded corners, especially on the bottom of the stack. Fan the paper thoroughly and then reload the stack into the tray. Check the paper guides to ensure they are not too tight or too loose. Both conditions can cause paper jams.
If you can see the paper transport rollers by opening the ordinary access covers and panels inside the machine, cleaning them might help reduce paper jams. Shut the machine off and unplug it, then take a soft, lint-free cloth dampened with water and wipe those rollers off. A buildup of toner and paper dust can cause them to slip while transporting the paper.
Hi, the red light will generally stay lit for one of four conditions: if there is no paper in the trays, if the copier is out of toner, if there is a paper jam, or if there is an error code. The specific condition should be displayed on the operation panel. Do you see a message or error code?
SC741 means 1,000-sheet Finisher Error in Saddle. You'll need to check the Stitching Area, Optional Paper Tray Unit. If the tray unit is fine then check the stitching area as well for any paper stuck or bits of paper If there is no paper then it is due to LCT Main Motor Error. You'll need to check the LCT motor whether it is jammed or not. Hope this helps...
Im assuming that you are referring to the Z as the jam light. In that case the operation panel will tell you what part of the machine is jammed by displaying a diagram and a letter that corresponds to a chart that you will see when you open the front door. make sure to open all the doors then close them to reset jam code (there is a hidden door on the right lower side called the A door) Good luck
Check the little black piece of plastic that senses the printed page exiting the machine. Our sensor was stuck and I was getting the same message (an similar Ricoh product). When I gently reset the black piece to center, moving freely, printing worked again. I think the sensor got jammed up when we were trying to remove a bad paper misfeed.
Ricoh manuals very confusing on this error message. They refer to standard tray, tray one, etc. without being clear whether it's a paper feed tray or the so-called "standard OUTPUT tray." The output is not really a tray, it's just the depression where your sheet lands after printing. I wrenched on the paper feed trays and their settings for an hour before I figured out they meant OUTPUT.
1. With the machine turned off. Go to the back of the machine and disconnect the cable that goes to the paper deck.
2. Turn on machine.
3. Turn off machine.
4. Reconnect the cable.
5. Turn on machine.
6. If problem continues you need the BICU