Question about Dell Dimension 8250 PC Desktop

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Unable to open DVD drawer

Unable to open DVD/CD Rom drawer

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  • Steve Green May 11, 2010

    Does it try to open (make noise) and quit?

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If you take a paper clip and straighten it, there is a little hole in the front of the CD drive, push the paper clip into it and your CD drive will get pushed open. This will get a CD out, but will not fix it.

Try re-seating, or connecting a different power cable to the back of the CD drive. Does your PC even recognize that the CD drive is present?

Most of the time the CD drive needs to be replaced.... they are very cheap.

Posted on Sep 09, 2009

Testimonial: "works like a charm took one try-now it opens every time. Thanks"

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Look exactly on the front panel,ther is a small hole to open. use something to put inside and push, tray should be had to leave.

Posted on Sep 09, 2009

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If you open Computer in the Start Menu, right click on the DVD/CD Rom, select Eject , it still will not open? Look for a "pin-hole" on the DVD/CD drawer, near the button, insert a pager clip. If the CD has exploded, which happened to me, you will have to remove the DVD/CD Rom and dissemble it.

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you can try opening it with paperclip if it's stuck. Straighten the clip and locate a small pinhole on the drive it and insert the clip in. You might need to push the paperclip in an out a few times to eject the drawer.

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Should be a tiny hole in the front just below the cd drawer (make sure its not the indicator light hole)

Insert a paper clip or thin piece of wire (about the same diameter as the hole) into this hole and you should feel a solid piece maybe 1/2 to 3/4 inch in. Push firmly on the wire and the cd cdrawer should open out a bit. Gently pull it further and remove the cd.
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If it closes ok then try opening it with the button -

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1 Answer

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Unless you can do electronic repair yourself and have the schematics for the drive it will be far cheaper and easier for you to simply replace it. Any DVD drive for computers will fit in there. I would buy a new one rather than used so you make sure and get the software with it. Replacing the drive is a 30 minute job at most.

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you cleared the bios settings by removing the battery.
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