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Warner cable scientific atlanta box keeps rebooting

They came installed 2 room with dvr on monday. they were very helpful and curtious but tuesday night the bedroom box shuts off and starts rebooting then after the 3rd reboot it finally returns to playing tv, but only for about 10 secounds before it reboots again it then went on a frenzie of rebooting for the next 2 hours while i was in the living room. i unplugged it for a min but when i plugged it back in it continued rebooting like there was no tomarrow.
its now wendsday evening the tech just left i have a new box in the bedroom and he explained to me how the box was the problem. thats all fine and dandy but an hour after he leaves the new box follows the old ones ft steps of constantly rebooting. iv tried using an extension cord from the other room to seem if outlet change makes a diff and it doesn't. i had a ps2 ran through the cable box which i disconnected, and even tried new tv. when i called to talk to cable dispatcher she said she coulndt detect that box was connected. so she rechedules me for another apointment.......any suggestions?

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6ya6ya
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Posted on Jan 02, 2017

HDTV GURU
  • 261 Answers

SOURCE: Bottom half of the screen is black on Samsung HP-R5072 50 in. HDTV Plasma Television

It does sound a lot like a buffer board problem, Just which one is the question. Sometimes it is in fact a connection issue. But 1/2 of the screen missing sounds like maybe connection between the 2 buffer boards. It could possibly be the panel. If that is the case. ITs over for that set. But i would suggest first calling samsung and asking them to extend the warranty for 90 days or so. Sometimes they will do this for nice customer such as yourself. 1-800-SAMSUNG. Let me know how this turns out first then we can proceed further if needed. Good luck and keep me posted. Sincerely Jay

Posted on Jan 31, 2008

SOURCE: Samsung LN-T3253H LCD Sound Problems

I finally got mine fixed. All the 3253h have this problem. It took two service trips because Samsung messed up the service bulletin. I had a court date and everything for my local CC, but I finally got the issue resolved. There is a choke around a coil on the power supply board, when the tv is warm that is what is making the noise. The coil/choke was replaced with a new version and the sound is gone. Strange but this is not a component level fix. A new component gives you the same problem. Either way I'm happy now

Posted on Mar 08, 2008

  • 453 Answers

SOURCE: HDMI outlet seems to be bad/ no picture

u need a main signal board replacement

Posted on May 08, 2009

  • 6 Answers

SOURCE: samsung tv turn on problem

check here: http://www.earthinfo.org/samsung-tv-makes-a-strange-clicking-sound/ [worked for me]

Posted on Sep 01, 2009

  • 1 Answer

SOURCE: Samsung LCD tv - Turns on and off by itself.

Not sure if this is the same problem, but I just moved and set up my Samsung 40" LCD and it has been going off and on by itself with the worst yesterday every 2-3 minutes. After speaking with a friend of mine who is not in the Tv business but just has good common sense, I determined it was likely a bad power strip. The bottom line is I replaced the crappy power strip (which was fully loaded with all 6 outlets in use) with the higher quality one I had in the other room. The problem is gone. I suspect the power strip was failing or real bad quality........try plugging the tv directly into the wall outlet first. hope this helped.

Posted on Sep 18, 2009

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I'm trying to program a magnavox converter box with a universal remote model UR5U-8780L-TWT. I need the code for this please.


Hi Jerry, This is from the link below.........
The Time Warner Cable CLIKR-5 is designed to offer complete control for all digital, HD and DVR set-top boxes. The UR5U-8780L is factory programmed to operate Scientific Atlanta/Cisco and Samsung set-top boxes while the UR5U-8790L is factory programmed for Motorola set-top boxes.
Time Warner Cable CLIKR 5 Universal Remote Control

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  1. This how to is to repair hard drive, software and some firmware issues that can arise on specific cable DVR and DAC and DCT boxes, First instructions are for Scientific Atlanta hardware. Firstly, one should be certain that the cable box has the coax (cable antenna wire) hooked up to the CABLE IN or RF IN on the box itself and be connected to a "hot" outlet - one that you KNOW works. Test it by connecting a TV directly to outlet. If you get a weak signal, the box will too. Digital boxes require a clean SNR. Remove in-line "surge protectors" on the coax. These prevent the signal from being sent by your cable provider to your box.
  2. Scientific Atlanta DVR or High Def boxes:These need to be "booted" or reset when certain errors occur. No audio on certain channels when SAP is NOT set to ON and confounding error codes that one can't seem to get out of. Common yet confounding errors are : No Audio on DVR Playback. No Audio on Certain Various Channels (ruling out SAP which can be enabled through the box, OR the television set itself) there are easy ways to test. If some channels audio is in Spanish when they are normally in English...the obviously you will check SAP first.
  3. Disc errors. On screen error on your TV that says something like..."there are problems with your storage disc.." or upon DVR playback instead of playing your program it loops upon itself and plays nothing.
  4. two different steps to reboot box: Simultaneously press VOL+ VOL- and "INFO" buttons on box itself, not from remote. Box will then display "bOOt" and shut down totally. Do not press ANY buttons or try to power on said box. Wait for the correct time to display on the box. This process can take anytime from 40 seconds to hours, depending on how fast the cable company's servers are responding at that moment and whether or not you have enough of a cable signal to fire up the download process. If you call customer service for your provider if this does not work, most likely a truck roll will be run for a tech to come out to your residence to fix the signal issue.
  5. When the correct time display is on the Scientific Atlanta box, THEN power on box and problems should be solved. An alternate way to reboot box is to simply unplug unit from power supply and replugging it in. Simply powering it on and off with the POWER ON button will not solve anything.
  6. On a Motorola box and/or DVR, the easy VOL+ VOL- and INFO will not work to reboot. Remove AC power plug from wall socket and wait 30 seconds to a minute while box is powered ON. Plug back in to wall socket.Box will "do it's own thing" and power itself on on it's own after the cycle has been successful (30 - 60 seconds) and the box should power itself back to the ON without you doing anything. Time will not display on Motorola"General Instrument boxes unless you set it up to do so in the settings mode.
  7. Common IControl/On Demand errors:
  8. MOTOROLA BOX Error 225 : A billing lock to prevent you from ordering pay per views. If your account is past due, or if you have an order to move to a new address in the service provider's "system", this is a preventive measure to keep customers from loading up tons of expensive pay per views and skipping out. Your cable company cannot over-ride this error. If you are not in above situations, your provider can "up" the limit on the box and clear it so you can order PPV through your remote control.
  9. SCIENTIFIC ATLANTA: for above mentioned error code, your SA box will display not a code but a prompt to contact your provider by telephone. Same issue.
  10. MOTOROLA BOX ERRORS 204...203.. 207..these may be easily solved by simply reseating the coax and then rebooting box.
  11. SCIENTIFIC ATLANTA ERRORS 2207: reboot box. This is a general code meaning the box has lost contact with the server. All of your iControl /On Demand orders come through your local cable head-end's servers. If and when it gets overloaded and times out, error 2207/207 will happen. Most of the time this is temporary. Reboot box, try again in 15-20 minutes.
  12. DVR BOX not displaying/recording/playing items:
  13. Reboot. Good chance of fixing.
  14. If your TV displays "One Moment, Please. Your Channel Should Be Available Shortly..." this is a SIGNAL issue. Reseat the line running from wall to the CABLE/RF IN on the box and at the outlet at wall. If no joy, call cable operator.

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1 Answer

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I have a Scientific Atlanta 3250HD cable box that loses sound everytime a channel is changed. The box must be rebooted to get the sound back each time. I have no problems with the 4250HD boxes. Any...


Did you call Scientific Atlanta to find out if this could be a software issue in their box, or if there is a failure occurring?
I have had cable boxes do similar things to what you are describing. It turned out to be the box was defective and had to be changed. They were not serviceable. I believe these cable boxes were made by Scientific Atlanta.

Jerry G.

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Called the cable provider, Time Warner, and used the "settings" menu to navigate to power on channel, where I selected the default channel.

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Unplug the unit> Remove> Take out to back yard> Smash repeatedly with a sledge hammer of at least 2Lbs> Mail the resulting material to cable company preferably next-day.

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