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USB port I have 5 USB ports that don't work! Is there a solution to this problem? I really need to use my printer and I'd like to get pics off my digital onto my computer! Please help! Compaq FS7555

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Re: USB port

Have you confirmed that none of them work? Do the USB ports show up in device manager (look for USB Root Hub entries).

If all else fails, you could always buy an internal PCI card that has USB ports on the backplane.

Does your digital camera have an SD card or other memory slot that you could simply plug into your desktop to transfer your pictures?


Posted on Dec 10, 2007

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Usb wont work

check this things
1.make sure the minimum hardware and operating system requirements of the hardware to be installed are met.
2.just make sure the latest bios code is installed.
3.then make sure the usb is enabled in the BIOS. power on the system, press f1 to access the system configuration devices and i/o ports and then click usb.
5. make sure the usb controller and hub are listed in the device manager as will as any installed devices for the usb option.
6. then you can try the device in all available usb ports.if it works in other usb ports, the non working ports probably defective.

Nov 04, 2012 | Dell Inspiron 570 Desktop PC (I5707163PBK)

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I cannot get my keyboard or my mouse to work with my dell computer. what can i do?

Please add more information to get specific assistance. Are these wireless devices? If wired, do they use USB or PS/2 connections.

For wireless devices, try replacing the batteries and resynching to the receiver. (You may want to check putting the receiver in different USB ports.)

For wired devices, disconnect and reconnect. For PS/2 devices, you will need to restart the computer to check if the devices work. For USB devices, try connecting to different USB ports.

Next step, try using a different keyboard and mouse (that work on another computer (stick to USB or PS/2 to match the current pair)). Try a wired set if the problem is with a wireless pair. If those work, continue diagnostics on the wireless keyboard and mouse. Check if the mouse and keyboard work on another computer. If they don't work with another computer, replace them.

If another USB keyboard and mouse pair don't work in any port, your USB ports may have failed. Check if even one port works enough to access the Device Manager. (Start > Control Panel > Hardware and Sound > Device Manager (Win7); similar directions in other versions of Windows) Check for a problem with the drivers (For USB ports, scroll down to the USB drivers and look for a triangle with a yellow exclamation point or red x). Try to update the driver or roll it back. If that doesn't help and one USB port works, a USB hub may solve the problem.

Otherwise if the USB or PS/2 ports do not work with any devices and the driver fix doesn't work, then I'd suspect a problem with the ports on the motherboard. Replace the motherboard/computer.

I hope this helps.

Cindy Wells

Sep 12, 2011 | Dell PC Desktops

1 Answer

Problem with usb port don`t work

Step 1
Before you start working on the USB port, make sure that your device is not the problem. If the computer says that the there is a new USB device but that it cannot use it, typically there is a problem with the device's driver and not the USB port. If this is the case, your best option is to re-install or upgrade the device driver. Try inserting the device to another computer. If the device works, most likely the problem is with the computer and not your device.

Step 2
Try rebooting the machine. Rebooting a computer resets all of the software to the default state and will clean up many issues. The start up process also checks all of the devices on the computer and can sometimes fix a USB port. First shut down the machine. Connect the USB device up to the computer and start it. This reboot will sometimes fix a bad USB port.

Step 3
Try attaching the USB device on to another USB port on the same computer. If the device now works, the old USB port probably has a hardware or BIOS issue. Skip to step 5 to try to fix a bad USB port through the BIOS. Fixing a hardware problem on a USB port requires working on the motherboard which is typically more expensive just adding a new USB ports.

Step 4
Uninstall your computer's USB device bus manager. The device manager controls the USB access and sometimes gets corrupted. Fixing the USB device manager requires administrator rights on the machine. The best way to uninstall the device bus manager is to right click on your computer's icon and select properties. This will bring up the hardware settings for your machine. Click on the hardware tab and select the device manager. The device manager lists all of the devices on the computer. The next step is to open up the "Universal bus controller" option. Right click on all of the items under this option and uninstall them. Once all of the devices have been removed, restart the machine with the USB device connected. Upon reboot, windows re-installs the USB device manager. Most of the time, this will fix the USB port.

Step 5
The next thing to try is to check the BIOS. Restart the machine and enter the BIOS setup screen. You should check to make sure all of the USB ports are active. If they are, you should try resetting the BIOS settings to the defaults. The BIOS reset will sometimes fix USB port. But if it does not you will have to consider upgrading the BIOS. Upgrading a computer BIOS is very dependent on the motherboard manufacturer and you will have to visit your computer manufacturer's web site for detailed instructions.

Step 6
The last trick to try to fix a USB port is to repair your OS. Sometimes the USB drivers can get corrupted and break the USB ports. You can reinstall the system files onto the computer which should fix the USB port. Your data files should not be changed in this process, but it is a good idea to do a full backup of the computer ahead of time. In windows, an OS re-install is done by loading up the windows installation CD/DVD and selecting the repair windows installation. Just follow the steps and you often have a fixed USB port at the end of the process.

Please rate me if this solution works for you

Thanks......Have a great time.

Aug 12, 2010 | Dell OptiPlex 210L PC Desktop

2 Answers

Don't know where i plug in my printer

I think you are new with the PC or Printers, if not, I am sorry to underestimate you, not actually, Well, I was just trying make you concentrate, This printer is to be connected to the PC via USB port using USB cable, here's the pic representation : usb-printer.gif The Flat terminal is to be connected to the PC and the Smaller terminal is to be connected to the Printer. Don't worry, It fits with the corresponding ports. printer-usb-port.jpg USB port on the printer looks similar with the above shown image. 67411-usb.jpg You have to connect in a similar way as shown above to the PC.. Good luck...

May 10, 2010 | E-Machines eMachines Desktop PC

1 Answer

My HP compaq d530 doesn't detect any USB drive. I'm trying to upload a sound driver onto it and I don't have a CD. I put the driver onto a USB drive but the computer doesn't detect the drive. I just...

So we have two problems one your sound is not working and two your usb drive is not detecting any connected devices, correct?
Starting with the sound simply use a friends computer to burn the audio driver onto a cd. Next install the driver on your machine.
Problem two the usb. Remove the flash drive and try plugging in any other usb device such as a printer or camer or cell phone and see if windows says found new hardware. You don't need to install it this will simply tell you if your usb port is functioning or has a problem. if you do get a found new hardware message then your usb port is functioning and may only have a problem seeing your flash drive. Try uninstalling the usb port in System Properties. Right click on My Computer then left click on Properties. Now click on the Hardware tab. Now click on Device manager. Now go to the bottom where the usb devices are and uninstall all usb devices and when your done restart the machine. See if you can use your flash drive now. Other wise check your bios settings for the usb devices to see that they are infact set correctly and if you cant do this take it to your local pc repair shop and they can do this for you.
Hope this helps.

Sep 24, 2009 | HP Compaq d530 CMT PC Desktop

1 Answer

Pictures not generated through usb port.Is there any softwere to solve the problem.

ok if its a digital camera? that you are pluggin into usb port, look at the camera does it ask to connect to pc?, select yes on the camera, windows should detect the device and install the relevant drivers to communicate to your computer, then just go to my computer select your camera like a hard drive by double clicking and this should bring up your photos onto computer, I really need more info so if this doesnt work please feel free to get back to me.
Your welcome,

Jun 20, 2009 | PC Desktops

1 Answer

Usb ports not recongized


Do use in the front ports, sometime this port is unplug to the motherboard so it need to connect before you can use that port. In the back port you can always use that ports in there it is safe to connect any plug and play device such as flash disk or usb port printer. if this both not recognize your any device you inserted then probably your device is dead. try insert your device to other pc to see if still working if not then maybe the driver of your pc are not installed. try reinstall all the driver of your system.

may this help.


Feb 19, 2009 | Gateway 830GM PC Desktop

2 Answers

I had some pictures scanned onto a usb port that you plug into your usb port on your computer. I can't get the pics. Where are do I find them?

The usb 'thumbstick' might have a lock on it which is preventing you from viewing the data on the stick. Look for a little tiny switch, and switch it.
Once you have connected the thumb stick....
  1. click on 'start'
  2. double click 'my computer'
  3. double click the usb icon ( it might say mass storage device)

Thats how you see the data on a usb thumbstick.

Jan 12, 2009 | PC Desktops

1 Answer


UNIVERSAL SERIAL BUS(USB) - is the most common type of computer port used in today's computers. It can be used to connect keyboards, mice, game controllers, printers, scanners, digital cameras, and removable media drives, just to name a few. With the help of a few USB hubs, you can connect up to 127 peripherals to a single USB port and use them all at once (though that would require quite a bit of dexterity).

USB is also faster than older ports, such as serial and parallel ports. The USB 1.1 specification supports data transfer rates of up to 12Mb/sec and USB 2.0 has a maximum transfer rate of 480 Mbps. Though USB was introduced in 1997, the technology didn't really take off until the introduction of the Apple iMac (in late 1998) which used USB ports exclusively. It is somewhat ironic, considering USB was created and designed by Intel, Compaq, Digital, and IBM. Over the past few years, USB has become a widely-used cross-platform interface for both Macs and PCs.

Aug 16, 2008 | PC Desktops

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