Question about Maytag Neptune MAH5500B Front Load Washer

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Can''t get my clothes out... water still inside

Small maytag frontload washer.... I can''t get my clothes out... water still inside and the door will not open and allow me to take out clothes.... letters...nd keeps flashing? right before it broke it made a loud clicking/ticking sound and new cycle will not start just buzzing........ how can I fix please?

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Does it have a dial that you can manually turn to start the next cycle? You can usually drain the water by pulling the drain hose out from the wall drain behind hte washer....( usually just shoved in the drain not attached) but be aware that when you hold the hose below the water level in your washer it will start to drain. Then perhaps the door will unlatch.

Posted on Sep 09, 2009

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Posted on Jan 02, 2017

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I've owned the same Neptune since 1999 and had this problem happen to me twice, the first time the inside molded plastic door melted through in a circular pattern and had to be replaced. The fact that it was circular indicates that something was rubbing during the high speed spin. That something was a stiff bottomed duffle bag that was rubbing on the plastic door during high speed spin. The washer was full of other clothes that didn't allow the duffle bag enough room in the washer tub, hence it pressed against the plastic door. The second time it happened I got a circular groove melted in, but not through, the plastic door... caused this time by a small child's back pack. I would make sure "rigid" items have enough room to "float" in the tub cavity by not putting in other clothing that over packs the washer.

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Is there any kind of recall on a Maytay front loading washer, model #MAH6500AWW? I am having problems with mildew in the rubber part and terrible smelling water in the bottom.


The cleaning process for your Maytag Neptune front-loading washer, for example, requires some time and patience. Over time, your washing machine will need to be cleaned. It can develop offensive odors through multiple wash cycles. This makes the washing machine less effective at cleaning the clothes you put into it. Maytag offers some sound advice for cleaning your front-loading washing machine.
  • Pour 2/3 cup of liquid chlorine bleach into the bleach compartment of the dispenser drawer of your Maytag Neptune front-loading washer.

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    Run your Maytag Neptune front-loading washer on the "Clean Washer" setting. Press "Start" to start the cycle.

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    Leave the door open once the cycle is complete to allow the inside of your Maytag Neptune front-loading washer to ventilate and air dry.

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    Look closely at the gray seal of the Maytag Neptune front-loading washer's door opening. This seal can have a buildup of debris or detergent residue.

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    My frontloader starts out fine , but when time to drain, it spins and only a small amount of water comes out,the spin cycle is so load and moves the washer while spinning also the cycle ends and the...


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    this is a very common problem with the neptune washers.
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