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I purchased Samsung Pleomax sm-2100 Mouse, i Have Windows Vista Home Premium SP2 , when i connect the mouse its showing that Device Driver Installed Successfully, but Mouse not Working. Please Help

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  • shoaibbb Sep 09, 2009

    The Light is on , and nothing happening while pressing the Buttons. and when i open Device Manager , There is showing in Other Devices (Unknown Device) I Try to update the Driver but unable. Please check the 2 Pictures.


  • shoaibbb Sep 10, 2009

    When i Unplug the Mouse , The Unknown Device also Disappear in the Device Manager, and when i plug again the unknown device coming again.

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First try the add hardware function in the control panel, and try to add the mouse.

If that doesn't work, perhaps the mouse is defective and requires replacement

Posted on Sep 10, 2009

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Does the mouse light up? Did the buttons do anything when you press them? Did you see the mouse listed in the devcies tab? If so, did you check and make sure it is not diabled and the device driver is loaded correctly.

Please let me know if you need help with the devices tab.

Posted on Sep 09, 2009

  • Ancestor_22 Sep 10, 2009

    Try unplugging the mouse, then delete the unknown device. Rescan the devices to see if the unknown device returns. If it doesn't reappear, plug the mouse back in and see if it will pick up the right device. Please let me know how it goes.

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