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Why am I not getting any water from door dispenser for model GSS23KGSA BB

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Pull refrig out , and remove the back panel . At the water valve (piece the wall water line connects to , push up on the white ring and pull the LARGER line from the valve . Activate the water dispensor and see if water comes out of the valve . If no water , replace the complete water valve . If water comes out , reinstall the hose by pushing back into valve , and remount valve and rear panel . Push refrig back into place . Remove the bottom kick plate and disconnect the water line about 6" under front , from the coupling (pushing in the ring and pulling hose ). Press for water again . If no water comes out , probably frozen resevoir behind the refrig crispers , so turn refrig temp slightly warmer for a few days , to unthaw (or use hairdryer) . If water shoots out from hose , then water line inside door is frozen . This would be a more difficult procedure to follow . You can try adjusting freezer temp slightly warmer for a few days to see if it will thaw . If it doesn't thaw , come back to this thread with " water in door frozen " and myself or another expert will be glad to help you .

Posted on Sep 09, 2009

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Some have said that if you are fridge is still making ice, then your water line may be frozen. So you need to let it thaw out by leaving the freezer door open. Figure out somewhat to try and keep the cold air in by using plastic sheeting or something, until the line thaws. You can't dispense water with the door open, so reach up press the button that makes it think its closed and try to dispense the water..or just shut the door to test it out. I am going to try this when I get home today, because I am having the same problem on my GE model# GSH25JFTA BB.

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