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i think u still have ur warranty period active.. if u do jus take ur cell to thje service station and tell them tat the screen went blank all of a sudden... dnt tell them abt ur steam things and all... since u have ur warranty period ur screen wld b changer free of cost... suppose if u've bot ur cell recently then fight 4a replacement in the service station... jus tell them its the manufacturers fault and u didnt do anythin... u have chances to get it replaced... or change ur screen... but nvr tell them tat u took it into a steam room... remember 4 all samsung mobiles, if u service ur mobiles 3 or more tmys in a single service station then ur cell has to b repalced within ur warranty period.. its their rule... use it.... b criminal at tyms.. lol... cheers
mine did the same thing. take it to the store where you got it and they will give you a new one. apparently its happened before with the motorola rivals, something comes loose inside the phone. when you bring it to the store they should give you a new phone for free. but im pretty pissed off, because when i got my new one they transfer only the contacts. im pretty mad that all my pictures, videos,and ring tones/sounds are gone just because of motorola making me a crappy phone
I managed to fix mine! It takes some doing and is probably not for the faint hearted. You have to disassemble the Ocean from the battery side, removing the qwerty keyboard, to gain access to the slider assembly.
Disassemble the slider (pay attention to the spring!) and clean all contacts and make sure all of the flex cables are seated completely. Mine was working OK the qwerty way, but was blank and/or garbled the long way. Now it works great!
Try the phone while plugged in and see what happens. If it works fine then it's probably the battery or the contacts to the battery. I've had a problem with my razr that's similar to this. My razr is on the keys light up when i press something but the screen is completely blank open and closed and all the buttons work. Best thing to try is leave out with battery and sim card out and it might start working again. However if it is only 2 months old it should still be covered under warranty.
I had this problem too. My razrs screen would just go white every 15 minutes maybe, and i would have to turn it off and back on.There was a white line at the bottom of the screen also, so i went to http://direct.motorola.com/hellomoto/motosupport/source/SoftwareUpdateSummary.asp?country=&language=&web_page_name=SUPPORT&strCarrierId=US%20Cellular&strPhone=V3c&strCable=Mini%20USB%20Data%20Cable
and downloaded thee software update.
after it was finished the white line went away
the screen never went white and it fixed everything