Question about Xerox WorkCentre XD100 All-In-One Laser Printer
If the paper is in the fuser area, the fuser needs to be taken out.
I have heard and seen some customers take out the fuser. It has two wood screws to be removed and the plug on the side.
Extra care needs to be taken when doing this task.
Unplug the machine.
remove the two screws and unplug the fuser plug.
Gentley pull out the fuser and you can see the paper in the fuser.
There are small stripper fingers down there, be very careful when taking partial pieces out, be very patient, and extra careful.
This roller does not turn very easy if you need to rotate it.
To reassemble, DO NOT OVER TIGHTEN THESE TWO SCREWS!!!"
Just tighten snugger than snug tight. Which means a loose tight. The mounting walls can break very easy.
If the problem jam is below by the tray, try to manage to push a card stock from below to get out the paper.
Let me know if this works.
Posted on Oct 16, 2009
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Posted on Jan 02, 2017
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