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Won't pump out water - Washing Machines

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  • Gallois
    Gallois May 11, 2010

    what is it a model number or type? Or you can post the problem with pictures on my board www.avpc.de for solving...

  • yadayada
    yadayada May 11, 2010

    make and model of washer?

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If you experience a problem where the washer does not drain and the drain pump does not run at all, here’s the information you need to replace the drain pump:

Symptom: PUMP IS NOT RUNNING, NOT DRAINING AT ALL.

1. Unplug the washer while servicing inside the unit.
2. Remove the lower kick panel under the door by removing the three 7mm screws under the bottom edge of the panel. HINT: Use a couple of blocks of wood to prop up the front feet of the washer to gain better access to the screws. Once the screws are removed the panel should drop down, and then pull off. If the panel becomes stuck, a slight tap on either side will dislodge it.
3. Locate the drain pump. It will be located directly under the wash tub (it is the only pump this washer has).
4. There is an access removal cover on the pump that can be removed to clean out the trap. Sometimes objects get caught in the pump impeller and stop it from running. We’re going to assume that you have already done this and that the pump no longer runs. It is strongly recommended that you remove all residual water from the wash tub & drain line at this point or you will have about a gallon or so inside your washer and on the floor to clean up.
5. HINT: Here’s a helpful way of quickly removing the residual water. If you own a wet/dry shop vac, remove the drain hose from the standpipe at the wall and pull a vacuum with the shop vac. This will empty the wash tub, pump and drain lines. If you don’t own a shop vac, grab a bunch of old towels and open the access on the pump slowly so that it comes out at a trickle. Allow the towels to soak up the majority of the water. Close the access and stop the water if you need to get additional towels.
6. Place the drain hose back in the standpipe (IMPORTANT – DO NOT FORGET!).
7. Locate the electrical connection to the pump and disconnect.
8. Now locate the two drain lines and remove them. The hose clamps can be released by squeezing with a pair of pliers. NOTE: I would not recommend removing the hose from the bottom of the wash tub unless you really have to. This one can be difficult at times to get back on.
9. Remove the torx type screw at the front center of the pump and it should slide right out of the mounting grooves on the bottom of the washer case.
10. Your new pump comes with several adapters to place on the feet of the pump in order for it to properly fit your washer. These are rubber bushings that help get rid of vibration and noise. If you become confused, there should be installation instructions that come with your new pump. You can also look at the pump you just removed to see how the bushings are mounted.
11. Reinstall the drain lines to the pump. HINT: It is much easier to do this with the pump still OUT, rather than installing it. When you squeeze the clamps to open them up, make sure you slide the clamp completely over the hose AND the inlet/outlet tubes on the pump housing in order to get a good seal.
12. Reinstall pump by sliding the feet of the pump into the mounting grooves on the bottom of the washer case. Tighten the center screw and reattach the electrical connection.
13. With the bottom panel still off, plug the washer back in and select the following on the operator console – DRAIN SPIN, NO SPIN, and then press any button under OPTIONS 4 times (it must be the same button). “C00” will show on the console display as the washer begins diagnostics mode.
14. Check the drain pump for leaks as the washer fills. The pump is gravity filled and will hold water even it is not pumping. Allow washer to run through diagnostics until it begins the wash tub tumble cycle.
15. At this point, you can stop the diagnostics procedure by pressing PAUSE/CANCEL 2 times. The drain pump is supposed to energize and begin to drain.
16. If the pump works normal and there are no leaks detected, reinstall panel and tighten screws.


CAUTION: Use care when reaching inside the washer case not to damage the small wire harness that runs along the front of the machine.

NOTE: It is normal to have residual water left inside the wash tub under the wash basket. This is why it is important to leave the door ajar when not in use so this water does not become sour.

NOTE: My initial symptoms describe a drain pump that is NOT running. It is actually possible for the drain pump to be running and STILL not drain. If the pump impeller becomes damaged, or if the motor shaft is stripped, the pump will run, but will not drain properly.

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Posted on Sep 11, 2010

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6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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Belt, Water Pump Although few dishwashers have a water pump belt, if the dishwasher won't drain there might be a worn or broken water pump belt. After removing the lower kick panel the motor can be seen in the front, the water pump belt is on the bottom of the motor.

Drain Pump If the dishwasher won't drain, the drain pump might be defective. Test the pump motor with an Ohm meter. Drain pumps are not repairable, if it's defective it will need to be replaced.

Drain Impeller The drain impeller is attached to the pump and pushes the water out of the dishwasher, through the drain tube and into the garbage disposer or drain line. If the dishwasher won't drain, the drain impeller might be broken or worn out. Replace both the impeller and seal at the same time.

Drain Solenoid Kit If the dishwasher won't drain, the drain solenoid kit might need to be replaced. The drain solenoid is an actuator that opens a flap to allow the water to drain.
Drain Valve The drain valve can get clogged with debris and should be cleaned out if the dishwasher won't drain. If it seems clear of debris but won't actuate, it will need to be replaced. The drain valve is not repairable Pump and Motor Assembly If the dishwasher won't drain, the pump and motor assembly might be defective. If the motor runs during the drain cycle, check for a blockage in the drain line. If the motor won't run during the drain cycle or if it just hums when it should be running, the pump and motor assembly might need to be replaced.

Clogged or Improperly Installed Garbage Disposer If the dishwasher won't drain and the garbage disposer was installed recently, the installer might have forgotten to knock out the drain plug from this disposer. All garbage disposers are sold with a solid plug in the drain tube for situations where a dishwasher isn't connected. However, if the dishwasher is connected, the plug will need to be removed. If the disposer wasn't replaced recently, remove the dishwasher drain hose from the disposer and clean out both the fitting on the disposer and the end of the drain hose. These are the most common places to find an obstruction if the dishwasher won't drain.

Clogged or Improperly Installed Garbage Disposer If the dishwasher won't drain and the garbage disposer was installed recently, the installer might have forgotten to knock out the drain plug from this disposer. All garbage disposers are sold with a solid plug in the drain tube for situations where a dishwasher isn't connected. However, if the dishwasher is connected, the plug will need to be removed. If the disposer wasn't replaced recently, remove the dishwasher drain hose from the disposer and clean out both the fitting on the disposer and the end of the drain hose. These are the most common places to find an obstruction if the dishwasher won't drain.

Check Valve If the dishwasher won't drain the check valve might be stuck closed. The check valve is a small plastic device which prevents water from returning to the dishwasher after it has drained. If the valve gets stuck closed, it will prevent the water from draining. The check valve is the device that the drain hose is attached to on the dishwasher.

Check Ball If the dishwasher won't drain the check ball might be stuck. The check ball is a small plastic ball in the check valve which prevents water from returning to the dishwasher after it has drained. If the ball gets stuck, it will prevent the water from draining also. The check valve is the device that the drain hose is attached to on the dishwasher.


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Maytag Neptune MAH8700A tha detergent drawer is filling up with water and running out of the drawer onto the floor not going into the tub.


see this causes and fix it. God bless you
Belt, Water Pump If the washer won't drain the pump belt might have broken or might have worn out. Check the belt and replace if it shows signs of excessive wear.

Drain Pump If the washer won't drain water the drain pump might be defective. It's also common for a small sock or other article of clothing to get caught in the drain pump or in the drain hose. Check both for an obstruction before replacing the pump.

Clogged Pump or Hose If the washer won't drain there might be a clogged pump or hose. It's common for small socks or other small clothing items to get into the water drain system and clog the hose leading to the pump or the pump itself. Remove the hoses from the pump in order to remove the article of clothing. Keep in mind that any water in the washer will pour out of the hoses when removed.

Drive Belt If the washer won't drain, should check the drive belt. If the belt is broken or if it isn't tight on the pulleys the washer won't drain properly, if at all.

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Door Lock Motor and Switch Assembly If the washer won't drain the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.

Drain Hose If the washer won't drain water check the drain hose. Be sure the hose did not get kinked behind the washer. Also, remove the hose from the pump and check it for obstructions.

Coin Trap If the washer won't drain the coin trap may be clogged. This washer is equipped with a device near the water pump called a coin trap. The purpose of this device is to trap any foreign materials that make their way down the drain. Normally, the coin trap can be accessed through an access panel. It is designed with the homeowner in mind and is normally easy to clean out.


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1 Answer

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Belt, Water Pump If the washer won't drain the pump belt might have broken or might have worn out. Check the belt and replace if it shows signs of excessive wear.

Drain Pump If the washer won't drain water the drain pump might be defective. It's also common for a small sock or other article of clothing to get caught in the drain pump or in the drain hose. Check both for an obstruction before replacing the pump.

Clogged Pump or Hose If the washer won't drain there might be a clogged pump or hose. It's common for small socks or other small clothing items to get into the water drain system and clog the hose leading to the pump or the pump itself. Remove the hoses from the pump in order to remove the article of clothing. Keep in mind that any water in the washer will pour out of the hoses when removed.

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1 Answer

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When your washing machine won't drain, it could be as simple as a kinked hose or as complicated as a faulty impeller on the pump. Overloading your washing machine can cause items to be swept into the space between the inner and outer tub, leading to clogs in the drain hose or pump. These clogs may be the reason for why your washing machine won't drain. Here are some steps to help you determine the problem and solution:

1. Pinched hose: Is the drain hose at the back of the washer been flattened or twisted in any area? A pinched hose could prevent the water from draining thoroughly. Gently straighten the hose, and make sure there is sufficient room between the back of the washing machine and the wall to prevent a repeat of the problem.

2. Clogged drain hose or pump:
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3. Faulty timer: Does your machine fill with water and begin agitating, but the cycle never advances far enough to allow the water to drain? The timer that controls the cycles may be broken. Arrange for washing machine repair service.

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For more troubleshooting steps, see Washing machine won't drain. I hope this helps!

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Clogged Pump or Hose If the washer won't drain there might be a clogged pump or hose. It's common for small socks or other small clothing items to get into the water drain system and clog the hose leading to the pump or the pump itself. Remove the hoses from the pump in order to remove the article of clothing. Keep in mind that any water in the washer will pour out of the hoses when removed.

Drain Pump If the washer won't drain water the drain pump might be defective. It's also common for a small sock or other article of clothing to get caught in the drain pump or in the drain hose. Check both for an obstruction before replacing the pump.

Drive Belt If the washer won't drain, should check the drive belt. If the belt is broken or if it isn't tight on the pulleys the washer won't drain properly, if at all.

Lid Switch Assembly If the washer won't drain the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.

Door Lock Motor and Switch Assembly If the washer won't drain the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.

Drain Hose If the washer won't drain water check the drain hose. Be sure the hose did not get kinked behind the washer. Also, remove the hose from the pump and check it for obstructions.

Coin Trap If the washer won't drain the coin trap may be clogged. This washer is equipped with a device near the water pump called a coin trap. The purpose of this device is to trap any foreign materials that make their way down the drain. Normally, the coin trap can be accessed through an access panel. It is designed with the homeowner in mind and is normally easy to clean out.
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1 Answer

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see this causes and fix it. God bless you
Belt, Water Pump Although few dishwashers have a water pump belt, if the dishwasher won't drain there might be a worn or broken water pump belt. After removing the lower kick panel the motor can be seen in the front, the water pump belt is on the bottom of the motor.

Drain Pump If the dishwasher won't drain, the drain pump might be defective. Test the pump motor with an Ohm meter. Drain pumps are not repairable, if it's defective it will need to be replaced.

Drain Impeller The drain impeller is attached to the pump and pushes the water out of the dishwasher, through the drain tube and into the garbage disposer or drain line. If the dishwasher won't drain, the drain impeller might be broken or worn out. Replace both the impeller and seal at the same time.

Drain Solenoid Kit If the dishwasher won't drain, the drain solenoid kit might need to be replaced. The drain solenoid is an actuator that opens a flap to allow the water to drain.
Drain Valve The drain valve can get clogged with debris and should be cleaned out if the dishwasher won't drain. If it seems clear of debris but won't actuate, it will need to be replaced. The drain valve is not repairable.
Pump and Motor Assembly If the dishwasher won't drain, the pump and motor assembly might be defective. If the motor runs during the drain cycle, check for a blockage in the drain line. If the motor won't run during the drain cycle or if it just hums when it should be running, the pump and motor assembly might need to be replaced.

Clogged or Improperly Installed Garbage Disposer If the dishwasher won't drain and the garbage disposer was installed recently, the installer might have forgotten to knock out the drain plug from this disposer. All garbage disposers are sold with a solid plug in the drain tube for situations where a dishwasher isn't connected. However, if the dishwasher is connected, the plug will need to be removed. If the disposer wasn't replaced recently, remove the dishwasher drain hose from the disposer and clean out both the fitting on the disposer and the end of the drain hose. These are the most common places to find an obstruction if the dishwasher won't drain.

Drain Hose If the dishwasher won't drain the drain hose might be clogged. Remove the drain hose from both the dishwasher and the sink drain to clean it out. The most common place for an obstruction is at the garbage disposer.

Check Valve If the dishwasher won't drain the check valve might be stuck closed. The check valve is a small plastic device which prevents water from returning to the dishwasher after it has drained. If the valve gets stuck closed, it will prevent the water from draining. The check valve is the device that the drain hose is attached to on the dishwasher
Check Ball If the dishwasher won't drain the check ball might be stuck. The check ball is a small plastic ball in the check valve which prevents water from returning to the dishwasher after it has drained. If the ball gets stuck, it will prevent the water from draining also. The check valve is the device that the drain hose is attached to on the dishwasher.

9_29_2012_12_23_59_pm.gif9_29_2012_12_24_31_pm.jpg

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1 Answer

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see this causes and fix it. God bless you
Coin Trap If the washer won't drain the coin trap may be clogged. This washer is equipped with a device near the water pump called a coin trap. The purpose of this device is to trap any foreign materials that make their way down the drain. Normally, the coin trap can be accessed through an access panel. It is designed with the homeowner in mind and is normally easy to clean out.

Drain Hose If the washer won't drain water check the drain hose. Be sure the hose did not get kinked behind the washer. Also, remove the hose from the pump and check it for obstructions.

Door Lock Motor and Switch Assembly If the washer won't drain the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.

Lid Switch Assembly If the washer won't drain the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.

Drive Belt If the washer won't drain, should check the drive belt. If the belt is broken or if it isn't tight on the pulleys the washer won't drain properly, if at all.
Clogged Pump or Hose If the washer won't drain there might be a clogged pump or hose. It's common for small socks or other small clothing items to get into the water drain system and clog the hose leading to the pump or the pump itself. Remove the hoses from the pump in order to remove the article of clothing. Keep in mind that any water in the washer will pour out of the hoses when removed.

Drain Pump If the washer won't drain water the drain pump might be defective. It's also common for a small sock or other article of clothing to get caught in the drain pump or in the drain hose. Check both for an obstruction before replacing the pump.
Belt, Water Pump If the washer won't drain the pump belt might have broken or might have worn out. Check the belt and replace if it shows signs of excessive wear.
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2 Answers

Washer will not rinse on any cycle


Well if it won't rinse it won't pump out wither right? The pump is mounted on the motor. The motor won't pump or spin if the lid is open. I would check the lid switch
themobilian_3072.jpg
When this pump is going counterclockwise the water stays put. The machine agitates.
When time for rinse the motor goes opposite direction. If the lid is open the washer will not spin or pump out. I suspect you must have a lidswitch issue. Here is a video which shows how to check it without guessingthemobilian_3073.jpg

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You have to make sure that the pump is flowing enough water to activate the Stiebel. The tankless unit has a activation rate of a certain amount of water to turn it on.

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