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Whirlpool Model ED5SHAXML12 is freezing food in refrigerator even when dial is at off. Happened from one day to the next.

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At the refrig controls , the freezer control , controls how much air goes into the refrigerator section . Open the refrig door , and up at the top left , put your hand over the damper (air vent) . Turn the freezer control from high to low , and feel the difference in the air flow . If you turn your freezer control to a lower setting , less cold air will enter the refrig . Think of it as : the freezer control adjusts the temperature , and the refrig control , tells how long to run the compressor . In actuality , this is how it works . However , with the dial (refrigerator thermostat) in the off position and refrig still running , this indicates a bad thermostat . Pt # 2198202 .

Posted on Sep 09, 2009

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Posted on Jan 02, 2017

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1 Answer

My whirlpool fridge is freezing the food in it. What can cause that and how do you fix it?


set at minor temperature,set the thermostat dial at warm temperature.maybe its a little bit empty of food and at full coldest settings

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Hello! We are terribly sorry to hear of your concern with your Whirlpool Refrigerator. Please respond back to this email address Whirlpool_Reviews@Whirlpool.com with your name, phone number, street address, zip code, model & serial number. We would be happy to assist you. We look forward to your reply.

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I would first try replacing the control in the fridge. If that doesn't remedy the situation, I would try replacing the thermostat next.

May 14, 2012 | Whirlpool Refrigerators

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Fridge thermostat dials are often problematical due to the ones that are numbered 1 to 10, is 1 the warmest or the coldest as the number is lower? Some companies put 'warmer' and 'colder' which avoids confusion. My advice, put it in the middle '5', and leave overnight, check the temperature in the morning with a fridge thermometer. Then change the thermostat dial to 8, and check it the next morning with a thermometer. The next day put it on 1, and leave overnight, check the temperature in the morning. If the thermostat has gone, all three morning temperatures will be the same.

You mention 'or as your website suggests', you know we are not Frigidaire or anything to do with the retailer? We are Fixya, people just like you, helping others. I am a caterer, and just happen to know about fridges. I get them repaired professionally, but always ask for a full explanation of what went wrong. We recently had a sandwich storage fridge that was freezing food, and it was the thermostat that needed replacing.

The things you did, cleaning the coils, will actually make the fridge run colder. The Defrost Thermostat is unlikely to be the problem, as when they don't work, the evaporator, the part that is where the chilled air comes from turns into a block of ice. When that happens, air can't pass through it and the fridge warms considerably.

Due to the damage this freezing is causing with your water and filter, I would suggest you call a service engineer and get it fixed professionally as you will be swapping out parts that are fine. Correct diagnosis is the key, and they will also check the gas pressure at the same time. Consumers can't work with refrigerant gas, it is *******.

Mar 14, 2017 | Frigidaire Refrigerators

1 Answer

The fridgerator keep freezing the food. it is on the lowest setting but still it freezed the food. whirlpool MODEL: ET18NMXAW03 SERIAL: ED3042768 have had someone tell me to clear the food so that it...


Hi,


There can be many reasons why your refrigerator is freezing your food. To see what could be happening and to figure out how to possibly fix your problem. Take a look at this tip which contains many of the causes and solutions to fix the problems.


Refrigerator is Too Cold and Freezing Food

heatman101

Jan 25, 2011 | Whirlpool Refrigerators

1 Answer

Freezing problem


You don't want minimum temperatures if food is getting frozen. The less the temperature is, the colder it will be. If food is getting frozen, increase the temperature. Usually there is a dial in refrigerators, for example, with the numbers 1-7, 1 will be coldest and 7 will be warmest.

Mar 19, 2010 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

The refrigerator is freezing everything, even when temp is adjust


Leads me to believe the thermostat is not working. See if you can find the model number located on the bottom frame near floor behind fresh food section door and I will be able to help you better, Thanks, Sea Breeze

Mar 21, 2009 | Refrigerators

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