Question about Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System

1 Answer

Ice maker does not fill and produces no ice.Has almost new water filter. Red lights come on for full bin sensor. Ice maker does not move. Cavities remain in place

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  • r_pell Sep 09, 2009

    Whirlpool GS6SHEXNQ00

  • Roger Grant May 11, 2010

    Sounds like the ice bin sensor is faulty what is the make and model?

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  • Master
  • 725 Answers

You need a new water valve and possibly a new ice maker. I would start with the valve first since it's less expensive. Call or email us with model number and we'll be sure to get the right part out to you right away. Hope this solves all your problems.

Posted on Sep 09, 2009

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Posted on Jan 02, 2017

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How do I "Prime the Water Supply System" refereed to in use and care guide that came with my new Kenmore French Door Bottom Freezer, #253.70413411. Cannot find instructions in the manual only reference to...


Assuming you followed the water line installation directions and you have water available to your new refrigerator/freezer here is the rest of the "priming" info you requested. (basically it tells you how to run a bunch of water through the system by filling cups or glasses to remove any debris and/or air...

Automatic Ice & Water Dispenser
Priming the Water Supply System
1. Begin filling the tank by pressing and holding a drinking glass against the water dispenser paddle. 2. Keep the glass in this position until water comes out of the dispenser. It may take about 1½ minutes. 3. Continue dispensing water for about three minutes to flush the system and plumbing connections of any impurities (stopping to empty the glass as necessary).
Ice Maker Operation & Care After the refrigerator is installed properly and has cooled for several hours, the ice maker can produce ice within 24 hours. The ice maker will fill the ice bin from the rear. You must dispense some ice to force the ice forward in the bin. This will allow the bin to fill completely.
Turning the Fresh Food Ice Maker On and Off Ice production is controlled by the ice maker's On/Off icon on the control panel. Press and hold the "Ice Off" icon for three seconds to turn the ice maker "ON" or "OFF". The ice maker is turned off when the LED above the "Ice Off" icon is illuminated.
Using the Ice Maker after Installation Before making ice for the first time, be sure to prime the water supply system. Air in new plumbing lines can result in two or three empty ice maker cycles. Furthermore, if the system is not flushed, the first ice cubes may be discolored or have an odd flavor.
CAUTION
For proper dispenser operation, recommended water supply pressure should fall between 30 psi and 100 psi. Excessive pressure may cause water filter to malfunction.
NOTE The water dispenser has a built-in device that shuts off the water flow after three minutes of continuous use. To reset this shutoff device, simply release the dispenser paddle.
IMPORTANT On occasion, unusually small ice cubes may be noticed in the bucket or in dispensed ice. This could occur in normal operation of the ice maker. If you start seeing these more frequently, it may be an indication of low water pressure or the water filter needs to be replaced. As the water filter nears the end of its useful life and becomes clogged with particles, less water is delivered to the ice maker during each cycle. Remember, if it's been six months or longer since you last changed your water filter, replace the water filter with a new one. Poor quality household water may require the filter to be changed more frequently.
IMPORTANT Your ice maker is turned on at the factory so it can work as soon as you install your refrigerator. If you cannot connect a water supply, set the ice maker's On/Off icon to Off and turn off the water supply valve; otherwise, the ice maker's fill valve may make a loud chattering noise when it attempts to operate without water.
Hope this helps. Randy

Mar 02, 2015 | Kenmore Refrigerators

1 Answer

MV450 Scotsman Ice machine


1. bin full when bin is empty means that the bin control sensor is dirty or need to be replaced. But since your having problems with water over flowing also i would bet that your machine needs a good cleaning. is you water full light on or off? if off and water sump try is full then you need to pull water sensor out and clean or replace it. if water sensor light is on then you need to replace water inlet valve.

Jun 26, 2013 | Kitchen Appliances - Others

1 Answer

Where are the bin full sensors located for cme256ws-1c full light on will not make ice


The bin full sensors are located behind the water sump tray. Pull the front cover off remove the white plastic guard. Remove the ice deflector grate that is in the water sump tray. Now look where the ice falls down into the bin to the right and left side there is where the bin sensors are you have to pull them sideways you can also open the control panel and look where the bin sensor wire runs and follow it. pull the bin sensors and clean the eyes or replace them.

Jan 03, 2012 | Scotsman Ice Maker CM3 30inW Cubed Ice...

1 Answer

Ice maker is not making ice


Even though the water dispenser is OK you need to make sure the tray(s) in the ice maker are filling. The filter valve, located to the rear of the ice maker can freeze over and stop water flow. Check the supply line for the ice maker, it may be separate from the water dispenser.

Mar 24, 2010 | KitchenAid Superba Architect KSCS25INSS...

2 Answers

Ice maker not producing ice. Tried everything in the Troubleshooting section of Users Manual. Replaced water filter. The front water dispenser is working.


the most likely thing would be a bad water valve.try to reset the ice maker and watch to see if the tray fills up the fill tube could also be blocked with frozen water.the last thing is simply a bad ice maker.

Sep 19, 2009 | KitchenAid Superba Architect KSCS25INSS...

1 Answer

I have a Whirlpool Model EC3JHAXRL00. The ice


Is the ice maker wire shutoff arm or switch (depending on
models) in the OFF position?
 Is the water line shutoff valve to the refrigerator turned on?
 Has the ice maker just been installed? Is the freezer
temperature cold enough to produce ice? Wait 24 hours
after ice maker hookup for ice production to begin. Allow
3 days after ice production begins to completely fill ice
container.
 Does the ice maker mold have water in it or has no ice
been produced? Make sure your refrigerator has been
connected to a water supply and the supply shutoff valve is
turned on.
 Has a large amount of ice just been removed? Allow
24 hours for ice maker to produce more ice.
 Is there a water filter installed on the refrigerator? The filter
may be clogged or installed incorrectly.
 Is an ice cube jammed in the ice maker ejector arm?
For models with an interior ice bin, remove the ice from the
ejector arm with a plastic utensil.
 Is a reverse osmosis water filtration system connected to
your cold water supply? Make sue your connections are secure.

Feb 19, 2009 | Refrigerators

1 Answer

Ice maker not getting water after changing filter


Check the following:
 Is the freezer door closed completely?
 Is the ice storage bin installed correctly?
 Is there ice in the storage bin?
 Has the ice frozen in the storage bin?
 Is ice stuck in the delivery chute?
 Has the wrong ice been added to the storage bin? Use only
cubes produced by the current ice maker.
 Has the ice melted around the auger (metal spiral) in the
ice bucket?
Dump the ice cubes and clean the ice storage
bin.
 Is the ice dispenser stalling while dispensing “crushed”
ice?
Change the ice button from “crushed” to “cubed.” If
cubed ice dispenses correctly, depress the button for
“crushed” ice and begin dispensing again.
 Has the dispenser arm been held in too long? Ice will stop
dispensing when the arm is held in too long. Wait 3 minutes
for dispenser motor to reset before using again.

The ON/OFF switch is located on the top right side of the freezer
compartment.
To turn the ice maker on, slide the control to the ON (left) position.
To manually turn the ice maker off, slide the control to the OFF
(right) position.
NOTE: Your ice maker has an automatic shutoff. The ice maker
sensors will automatically stop ice production, but the control will
remain in the ON (left) position

REMEMBER:
 Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.
 The quality of your ice will be only as good as the quality of the
water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead to
poor quality ice. If a softened water supply cannot be avoided,
make sure the water softener is operating properly and is well
maintained

The Dispenser Lock (on some models)
Your dispenser can be turned off for easy cleaning or to prevent
unintentional dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the product, to
the ice maker, or to the dispenser light. It simply deactivates the
dispenser levers. The ice and water dispensers will not work.
Style 1: Press the LOCK BUTTON to lock the dispenser. Press the
UNLOCK button to unlock the dispenser.
Style 2: Press and hold the LOCK OUT button to lock the
dispenser. Press and hold the LOCK OUT button a second time to
unlock the dispenser.

http://www.ajmadison.com/ajmadison/itemdocs/2261717.pdf

May 15, 2008 | Whirlpool GS5SHAXN Side by Side...

1 Answer

No water going to the ice maker


Is the sensor that senses a full ice bin clean....it is a little light or it is a lever. If is thinks your bin is full it probably won't run water. There is a separate valve for the ice maker. It may be bad or have a bad connection on it.

Jan 27, 2008 | Kenmore 25.1 cu. ft. Side-By-Side...

1 Answer

Optical sensor or valve problem


Your ice maker has an automatic shutoff. The ice maker sensor passes a beam from one freezer wall to the other, automatically stopping ice production when the storage bin is full. When you open the freezer door, you should see a red light on the top right freezer wall.When the freezer door is open or the ice storage bin is removed, the sensor cover or "flipper door" on the left wall of the freezer stops the ice maker from producing ice by blocking this sensor, When the beam is blocked, the red light on the right will blink twice. This is normal operation. as for the blink twice and pause I'm still checking on that. Make sure the water flow is coming from the solenoid valve located on back and bottom of refrigerator to the ice maker. Check the solenoid to see if the magnetic field is pulling the internal plunger open when ice maker ask for water. That can be checked with a multi meter at the wireing going to the solenoid and if the ice optics are telling the tray to fill voltage should be present. Insure that water supply is not restricted before it comes to the solenoid , like a bent line or clogged piercing valve.  Check that an ice cube is not jammed in the ejector arm of the ice maker. Remove jammed ice from the ejector arm using only a plastic utensil so the ice maker is not damaged. Call toll free in USA and a trained consultant will be happy to assist you. 1-866-698-2538

Oct 22, 2007 | Whirlpool GC5SHEXN Side by Side...

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