Question about Kenmore Elite HE4 Electric Dryer

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Freezer does not make ice. Kenmore Elite

My Kenmore Elite is only 2 years old and the freezer does not make ice.

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It appears your ice maker/timer has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 30, 2010

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This could be either your water valve or you need a new ice maker. The water valve is less expensive than the ice maker, so either get them both or start out by replacing the valve. Call or email us with the model number and we'll be sure to get the right part out to you. Hope this solves your appliance repair issue.

Posted on Sep 09, 2009

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Posted on Jan 02, 2017

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