Question about HP Photosmart C7280 Printer

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Ink System failure

My printer says refer to printer documentation error:0xc18a0101

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4 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1684 Answers

SOURCE: ink system failure and can no longer print. refer

Hello,

The "Ink System Failure" error is causes by air in the ink feed tubes. We have a free step by step guide purging the air from the feed tubes posted on our web site. Go to our site at: www.ccl-la.com , click on the printer repair link and then the HP link. Follow the steps and you should be back printing in no time at all.

I hope this helps, If so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com

Posted on Jan 03, 2010

drifterK
  • 4924 Answers

SOURCE: Ink system has failed. Unable

Reset the product:
1. Without turning off the product, disconnect the USB cable from the rear of the product.
2. Remove the cartridges from the product.
3. Wait for the 'Insert Cartridges ' message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
7. Reinsert the cartridges, and then close any open doors on the product.
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the product, and then try printing again.

If this reset won't work ...open the front door ..and move the carriage to look for any paper left from a previous jam or so ...Make sure there is nothing blocking the ink carriage ..and than close the door and make the reset again ..
print a calibration if it asking for ..
BY the way ...it may be a good idea to reinstall the software again too ..

If this will not work ..try this ..:
A. - Press and hold the "*" key.
B. - Press the "#" key and release both keys.
Display should say "Enter Special Key Combo"
C. - Press and release in sequence the "1", "2" and "3" buttons
Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE".
Press OK. The Printer will start the "ONE TIME INK INITIALIZATION PROCESS".
Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
If it shows improper shut down ..press on to shut down ..
Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
message: "welcome to photo-smart express"
Using the Power Button, please turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
Now plug the power cable into the wall outlet first and then into the back of the printer.
Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
Press Setup menu on the All-in-One then scroll using the arrow key and select Print Report then select Self Test Report.
Print the report and if it is all OK ..it will work ..


Posted on Jul 29, 2011

mjbrooks67
  • 22 Answers

SOURCE: "Ink system has failed. Unable to print. Refer to printer documentation. Error: 0xc18a0101 Turn power off, then on again."

The first problem is you have an ink jet consumer printer. Go to their support site and search that error code. That may help, but don't count on it. HP is notorious for selling defective products and have lost more than one class action suites. you can try these steps http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00489814&cc=us&lc=en&dlc=en&product=3204785&tmp_track_link=ot_search
But it could also be the error for when the ink resovors are full in the bottom of the machine. It will stop working by design then. If it were to over flow you would see where all that ink went you been buying, so they stop the machine before that happens. Best advice is take it to the nearest dumpster and deposit it inside it, and buy a laser printer. It was the best thing I ever did.

Posted on Jun 18, 2014

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The first problem is you have an ink jet consumer printer. Go to their support site and search that error code. That may help, but don't count on it. HP is notorious for selling defective products and have lost more than one class action suites. you can try these steps http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00489814&cc=us&lc=en&dlc=en&product=3204785&tmp_track_link=ot_search
But it could also be the error for when the ink resovors are full in the bottom of the machine. It will stop working by design then. If it were to over flow you would see where all that ink went you been buying, so they stop the machine before that happens. Best advice is take it to the nearest dumpster and deposit it inside it, and buy a laser printer. It was the best thing I ever did.

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Hello,

The "Ink System Failure" error is causes by air in the ink feed tubes. We have a free step by step guide purging the air from the feed tubes posted on our web site. Go to our site at: www.ccl-la.com , click on the printer repair link and then the HP link. Follow the steps and you should be back printing in no time at all.

I hope this helps, If so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com

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