I lost power while printer was OFF. When power came back on, printer power was ON, but printer is not communicating. I have tried both unplugging power and unplugging USB as suggested, but nothing works.
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The printer may have been the target of an electrical event such as a voltage spike or surge, and has been lost. You can try to unplug it from the power, unplug it from the computer, and wait 2 minutes. I usually push the power button on a printer with issues while it is unplugged to make sure it has lost all stored power. Plug it back into the wall and see if it responds to the power button. If the same thing happens, or if there is no response at all, then you may need to replace the printer. Or contact the company that supports it, If it is under warranty, or a service contract.
Try this remove the cartridge and return it back. Turn it off for 1 minute and turn it on. If still problem, Remove the power cord to 30 second and return it back with power supply turn off. and restart the printer
1. Have you tried turning your printer power button off.... unplugging your printer open all the door cover and close them back.. plug your printer into another wall outlet....then turn it back on.... if it turns back on...(GREAT) 2. If it does not(TURN BACK ON).durning a power outage it can damage the main board in your printer...and if so you will need to have it serviced.....
The connections are fairly generic and most electronic stores have them. Even the hardware store will have them. Take a photo of the inlet port on the printer with a digital camera or you camera phone if you have one. Even trace it with paper and pencil. Run down to the store and buy one. Any length will do and you'll be back in operation in no time.