Question about Samsung DLP HL-P5663W 56" TV

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Samsung Dlp completely shuts off and then all three lights flash

We have a 61 in samsung dlp model number HLT6176sx/xaa we bought in jan of 08 . At the end of April of this year all of sudden the tv turns off and then it trys to turn back on and it will keep doing that for a few minutes and then all three lights will start flashing and it still stop trying to turn back on. During the process of it trying to turn itself back on you have no screen and sound you just hear the tv turning on and off. So Samsung told me that it was the bulb needing to be replaced. Replaced the bulb and it started back up straight away and worked perfectly. All of sudden it does the exact same thing. So I call samsung parts assuming we must of got a defective bulb because no way can it burn out so quickly right? Who would buy a tv where you have to replace the bulb every 4 and half months?? Of course they give me the run around 90 day warranty bla bla bla and the guy tells me it's not even my bulb it could be a number of other things burning out the bulb??? Please help this is so ridiculous samsung should be ashamed of themselves the tv isn't even 2 years old , we are fed up!! PLEASE Help!!

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Sounds more like the TV is overheating. The lamp cooling fan may be seized or not spinning fast enough. If the TV gets hot enough to trip the thermal, it could rupture the lamp.


Posted on Sep 17, 2009

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Samsung is replacing this free of charge.
Dear Samsung Customer,

We apologize for the inconvenience you have experienced with your Samsung product.

Your request for service has been forwarded to an Authorized Samsung Service Center who will be in touch with you shortly and is tentatively set for an appointment on Feb 15, 2013 AM time window.

You can get real time repair status by one of the following options: You can also Chat with one of our agents to follow up with your service request.

Thank you for being a Samsung Customer

Sincerely,
Rajiv Mehta
V.P. Samsung Service Operations


Help make your service process smoother. Upload a picture or video of the issue you are experiencing by clicking here.





Service Type : Repair Warranty : Labor (08/31/2008), Part (08/31/2008)
Product Information
Model Number : HLT6176SX/XAA Serial Number : B32T3CKP601351Y Product Symptoms : Quality/Trouble/Video&Image/Multiple white dot on screen

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