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Aug 05, 2014 | HP DeskJet Office Equipment & Supplies
These types of severe cartridge
errors (i.e. "refer to documentation" / "incompatible cartridges", etc.)
typically indicate the internal micro-electronics of the HP #60-61 cartridge
are electrically damaged - now, these errors can be bypassed on select printer models (temporarily). The cartridge's electrical wire runs at rear and
lower side of the ink cartridge, are very delicate and are somewhat susceptible
to ink attack over time, which can lead to premature failures. In addition, the
older the cartridge the higher the chance of an internal electrical failure due
to prolonged ink exposure and subsequent circuit corrosion. I suggest you
always run a 'Tap 41' diagnostic test to check cartridges electrical health
(this is a forced test); you may also bypass the error (temporarily) on C4600-C4700
models which use HP 60 cartridges. Refer to Inkjet411 youtube videos below:
HP 60, 60XL, 61, 61XL Ink Cartridge Refills - Solving Errors &
HP Photosmart C4600 & C4700 Printers - Diagnostics Tap
41 Test: http://www.youtube.com/watch?v=ghxjLCn07Jo
HP Photosmart C4600 C4700 D110a Printers - HP 60 Cartridge
Error Bypass: http://www.youtube.com/watch?v=rNVJmKPlLsg
HP Deskjet F2400 F4400 and F4500 Printers - Diagnostics Tap
HP Deskjet 4200 Printers - Diagnostics Tap 41 Test:
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