Question about HP dvd740i DVD±RW Dual Layer Burner

1 Answer

Dvd 740 media problem

My hp dvd 740 will not recognize dvd media discs any more. It did recognize them and play dvd movies when i first bought it.....any solutions?

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Governor:

    An expert whose answer got voted for 20 times.

  • Expert
  • 136 Answers

Jovanis114 --

If your drive was able to recognize a disk before, but now has stopped... POSSIBLE solution... (don't shoot the messenger on this one, lol!)

I'm sure you have tried, but have you cleaned your optics lately?
Using a Q-tip and a small amount of rubbing alcohol, and GENTLY rotate the swab across the lens, rotating it in the opposite direction you are wiping. This should "lift" any dust or grime from the lens. I would also clean the tray with a soft lint-free cloth (using an air-can just moves the dirt around, doesn't solve the problem)


Hope this helps!

-- RT

PS - Don't forget to vote!

Posted on Sep 10, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Why would my console all of a sudden stop recognizing game discs?


Hi Murray

Had the same prob with my sons PS3. Turned out to be the laser. Bought a new one on Ebay for under 20 quid. Sorted. Can't say for sure this would fix your x box though.

Jun 12, 2014 | Microsoft Xbox 360 Console

1 Answer

External DVD drive won't play DVD moies


Looks like you need a decoder
http://windows.microsoft.com/en-us/windows7/play-a-cd-or-dvd-in-windows-media-player

Feb 09, 2014 | Computers & Internet

1 Answer

Blue Ray not working


One of the advantages of owning an HP Pavilion includes playing your favorite DVDs conveniently at home or anywhere with your HP Pavilion laptop or notebook.
Whether you have Windows 7 or Windows Vista, your HP Pavilion may experience problems playing your DVDs.
For example, sometimes you may have a DVD movie skip while playing, which can happen frequently with a lot of DVD handling, such as with rental DVDs.
Perhaps your DVD player does not recognize the DVD and rejects it.
When you troubleshoot your HP Pavilion DVD player, you become more acquainted with your HP Pavilion, plus you can get back to movie-watching sooner.
Clean the DVD if you notice any skipping while playing or if the DVD stops.
You can clean the DVD by wiping it from the center to the edge using a lint-free cloth and filtered water.
Avoid watching DVD movies while you have a virus system scan operating on your computer system.
Reschedule the virus scan to another time or disconnect the scan temporarily and then reconnect the scan when you have finished watching your movie.

Disconnect from the Internet while watching movies.
Other programs on your HP computer can access the Internet and disrupt the movie as you watch.
Turn off your printer, scanners and other external devices connected to your HP Pavilion while you watch movies.
This allows your computer to concentrate its resources on your DVD player.
Install the latest DVD player updates from the HP Support and Drivers website for the best DVD performance.
Test the DVD Drive
Insert the DVD into the HP Pavilion DVD drive. Close any window that opens automatically.
Click "Start" and then "Computer."
Right-click on the DVD player icon and then choose "Explore."
Check to make certain you placed the DVD into a DVD drive.
If the HP Pavilion DVD drive ejects the disc or prompts you to insert a disc, it does not recognize the DVD.
You can also try inserting another DVD disc. If you do not see folders appear, such as VIDEO_TS and AUDIO_TX, you may have a defective disc, or the DVD may not be compatible with your DVD drive, such as a Blu-ray disc.
Try a different DVD movie.
Insert a regular CD into the DVD drive to see whether HP can read it, after you have tried playing several DVDs.
If the drive can read the CD, it may not be the DVD drive.
Have the internal ribbon cable replaced if the drive cannot read the CD, or have the DVD drive replaced if a new cable does not help.
Reinstall DVD Software Windows 7
Click "Start," "All Programs," "Recovery Manager," and then "Recovery Manager." Click "Continue" if prompted by Windows 7. This will bring up the HP Recovery Manager window.
Click "Software Program Reinstallation" and then "Next."
This will bring up the HP Software Program Reinstallation window, which allows you to reinstall the programs that originally came with your HP Pavilion.
Click "Next" and then follow the instructions provided.
Restart your computer after the driver installation.
Select "Next" and follow the directions provided to recover and reinstall the DVD player software that came with your HP Pavilion.
Reinstall DVD Software Windows Vista
Click "Start," "All Programs," "PC Help and Tools" and then "Recovery Manager." This will bring up an HP window called Recovery Manager to help you recover HP Pavilion drivers and programs.
Click "Next" and then select "Yes" or "No" when prompted to perform a program recovery.
Select "Next" and follow the directions provided to recover and reinstall the DVD player software that came with your HP Pavilion.
HP Pavilion PC Laptop Blue Ray not working
Blu-ray disc technology continues to improve and advance, so simply having a Blu-ray player in your computer doesn't guarantee that all discs will play immediately.
The Hewlett Packard DV7 Entertainment Notebook has a Blu-ray player, but as the technology advances you have to keep the software and firmware on the system up-to-date to ensure compatibility.

Reboot your Pavilion notebook.
A minor miscommunication between the disc drive and Windows Vista or 7 may lead to a disc read error.
Rebooting clears your system's memory and forces Windows to reload all of your device drivers, which may resolve a minor kink.
Play your Blu-ray disc to see if the problem is solved.
Open QuickPlay and update it.
Double-click the "Update" button to open "Updates and Enhancements."
Double-click "Get the latest QuickPlay updates."
Select "Download now!" on the next screen and wait while the file downloads and installs.
Close and reopen QuickPlay and insert the Blu-ray disc again.

Update MediaStart regularly.
This program tracks updates for your Blu-ray player's firmware, the software coded onto the device to tell it what kinds of discs it can read.
Open MediaStart and select "Update your MediaStart." Updates are only listed when available, so if you don't see an update, check back in a few weeks.
Each update for the Blu-ray player enables you to play more recent discs, since some interactive features may not be compatible with older software.
Restart after each update.

Update your software on a disc-by-disc basis.
According to HP, some Blu-ray discs have special content protection and require new codes for you to play the movie.
These codes or disc-specific updates are stored on the disc.
If you are prompted to download a free update after inserting a disc, follow the prompts to do so. The updates will be different for each disc.

Check to make sure your player will play regular content if you continue to have issues with Blu-ray discs. It may be that the error is related to the drive, not the type of media.
Try a CD-ROM or a standard DVD to see if the disc responds.
If not, contact HP for a replacement or for drive-related troubleshooting.


HP blueray problems
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=3744231&prodTypeId=321957&prodSeriesId=3744231&objectID=c01361837

Jul 23, 2013 | HP Pavilion Computers & Internet

1 Answer

Shows unkown disc when i put in a burned dvd-r but it will play a store boughten disc what disc format is compadible with yhis unit


This model DVD player can play the following disc formats:

DVD-Video (Region 1 or relevant region coded store-bought movies)

DVD-R (must be finalised on appropriate recording equipment for compatible playback)

CD-R (for jpeg/mp3 media files)

CD-RW (for audio such as mp3)

music CD (such as store-bought albums)

This player will NOT accept DVD-RW/+RW discs, or Blu-Ray.

I hope this helps you a tiny bit.

Mar 21, 2011 | Durabrand DVD-1002 DVD Player

1 Answer

My HP DVD 740 won't recognize blank CDs


Sounds like the lens is dirty. Run a cd cleaner through the drive. That should take care of it.

Dec 15, 2009 | HP dvd740i DVD±RW Dual Layer Burner

1 Answer

Every time i put a movie to play,it tells me that it does'nt recognize the disk.


Are you using a rented movie (ORIGINAL DISC) or a recorded disc (surface is purple like) - Some DVD Players especially older ones are picky about media and might not read certain media types or brands properly or support them at all. If your player is rejecting every disc even original ones, then you might have dirty lens or a bad player.
Do not attempt to open and repair yourself you can be exposed to harmful laser - I also do not recommend lens cleaners either unless absolutely necessary.

Sep 23, 2009 | Proscan Televison & Video

1 Answer

Pioneer dvd r/rw wont play a dvd


If your computer recognizes a disc in the drive and operates normally, Id assume you would need a DVD player or codec to be able to actually watch the DVD. PowerDVD rings a bell.
Have you tired that? I know Windows Media Player by default wont let you watch a movie without first downloading a codec.

Mar 19, 2009 | Pioneer (DVR-K15 BLACK) DVD RW Dual Layer...

1 Answer

Ps3 was playing movies i had burned to disk now it wont


The best way to play burned movies is to copy them onto a memory stick or external hard drive then copy them onto the ps3 i use this method and find the movies play in much higher quality than dvd-r or+r or whatever discs you use

Jan 25, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Disney dvd player wont play movies (dvd) but plays music (cd) fine


Might be the type of movie - some of them are only able to play "G" ratings. Try this: click <play> 1234 <play> It will likely unlock the dvd that is in and will begin to play. You will have to do the 'code' each time, or there's an unlock program you can purchase.

Aug 07, 2008 | Disney Princess DVD Player

1 Answer

HP dvd 740 doesn't recognize when blank discs are put in


Check IDE cable connection. You might need a new IDE cable. I had the same problem, until I did the aformentioned. Hope this helps.

Oct 06, 2007 | HP DVD 740VI 16X16 Dual Layer LightScribe...

Not finding what you are looking for?
HP dvd740i DVD±RW Dual Layer Burner Logo

Related Topics:

329 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18387 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Tony

Level 3 Expert

2600 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...