Kitchenaid fridge #KSCS25INSS hot door frame

The can get pretty hot. However you should check to see if there is a moisture control switch on that unit. Change that to the other setting and see what that does.

It is normal unless there is a lot of dust below your refrigerator blocking airflow. What you feel is hot gas tubes behind the surface of the metal to help reduce moisture around the door frame and door seals that will get hotter should the fan and condenser below refrigerator have a blockage of dust blocking airflow, Sea Breeze.

Hi,
Here is a tip that I wrote about the reasons why the sides and/or seals couldbe getting hot on your refrigerator.

RefrigeratorTrouble The Outside of Refrigerator Hot
heatman101

check the coil to see if it needs to be cleaned and pull out the machine,if it's getting that hot the condenser fan motor could be dead.pull it out and remove the bottom panel in the back and make sure the fan is blowing and clean the condenser coil.the fan motr part number is W10124096 and it's around 85 to 90 dollars.if the fan isn't running you can stick any fan back there to cool down the compressor and get the fan motor as soon as possible,i've found mice stuck in the fan going for water in the pan or papers,if something is jammed in the blade hopefully when you pull it out it will still run but i think this is your problem,good luck.one more thing the model number you sent isn't the full number,you're missing a number on the end the model i looked up ended in 1 but the fan should be the same,you can open the fridge door,look up near the ceiling on the right hand wall and you should see the model number,if it's not there,look down near the bottom hindge on the fridge door,you might have to remove the bottom kickplate to see it,give the number to your parts store and they will sell you the correct part.

The frame should be warm but not excessively hot. This is called an anti sweat heater. It's purpose is simply to keep the door from sweating under normal operation. It sounds as though this heater is going out. You may want to have it replaced very soon. Once it completely fails the freezer door will start to sweat and cause water to pool on your floor. Hope this helps, good luck!

That fan behind the refrig , is the fan that cools the compressor . It should be running any time the compressor runs . If not running , replace it . The center divider between the fridge and freezer ( front strip ) should be getting hot to the touch if the fan is not running .

The #1 cause for this problem: The floor beneath the fridge is uneven, causing the refrigerator "box" to be out of square. Adjust the levelers on the fridge bottom to compensate for the uneven floor. That should do it.

HAVE YOU TRYED ADJUSTING THE TOP HINGE?MIKE

Had this same problem and turned out that the coils at back of fridge and below doors were covered in dog hair. After vacuuming, area is no longer warm.

With this model it suffers with the evaporator freezing up, try to defrost overnight with the doors open, restart the following day and it should start to work ok within 24hrs. Regards Advisor