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Black large vertical line on receivers end of fax

I do not have a flatbed but I tried opening the cover and I cleaned the glass still happening The model is brother MCF 4350 fax

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  • 157 Answers

If you are sure that there is nothing on the scanner glass, the scanner itself could be bad and need replacing. The most common thing that causes this is some dried white-out correction fluid on the scanner glass.

Posted on Sep 09, 2009

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Posted on Jan 02, 2017

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I have a Epson cx11 and get a black vertical line down the middle of scans and copies


Check your flat bed and Document feeder scanning glass need to be clean, if any dot or dust in scanning glass of document feeder it will appear a line, check this points first
1- Check printouts from computer or FAX if it is clean problem in scanning section
2- Check using Copying a blank paper using only Flatbed if it prints without any line its problem from document feeder Scanning glass
So solution is clean the Document feeder scanning glass using wet cloth, note careful about wet cloth switch off the machine and clean it

Feb 04, 2013 | Epson AcuLaser CX11NF Printer

3 Answers

When using the ADF for scanning to pdf, it creates black lines vertically down the left side of the document. If I use the flatbed scanner, no lines.


Hi,
Your machine ADF is dirty or dust in adf glass please clean it by soft cloth and scane again its clear and sharp.
thanks.

Nov 24, 2009 | Brother MFC-7820N Printer

1 Answer

Receiver end of faxes shows vertical black line. I changed drum and toner also cleaned glass scanner. I do not have a glass flatbed scanner only an automatic feeder.


The cause of this problem is usually a dirty scanning glass (there might be ink or white out on the glass). Check the glass really closely or the cause could be dirty optics or a bad CCD board. There are mirrors underneath the scanning glass. Dirty optics can cause lines when faxing or copying. If you can not access these mirrors, they would have to cleaned by a technician.

Sep 08, 2009 | Brother MFC 4350 All-In-One Laser Printer

1 Answer

Outgoing faxes have large vertical black line on receivers end. I have replaced toner and drum. Incoming faxes are fine.


Stop! Does not need any parts...

If you do not use the automatic document feeder (ADF), you will see that the faxes are clean on the receiver's end.
(In other words, use the flatbed)

OK, now the fix:
1. open the scanner like you are going to use the flatbed glass.
2. On the far left part of the glass top, there is a "speck" or smear of dirt that you should be able to see.
3. Use eyeglass cleaner / wipe or other glass cleaner technique and clean the glass on the far left of the flatbed. ok, clean the whole glass while you are at it.
4. Your scanner (you didn't mention the brand or model number) may have a narrow slice of glass on the left of the flatbed... clean that, too.
5. Test it ... it should be ok now.

Hope this helps!






Sep 08, 2009 | Office Equipment & Supplies

1 Answer

Black vertical lines in copies


You need to clean the glass. Open up the feeder and you have a large piece of glass for scanning and to the left a smaller piece of glass that it uses to scan from the feeder. Clean this smaller piece of glass; even the slightest smudge can leave a black streak.

Jun 25, 2009 | HP LaserJet 3030 All-In-One Printer

1 Answer

Dark vertical lines


You have to clean the scanner.Open the dock feeder area,and make sure the scanner glass is clean sometimes the glass look clean but just a smaal dot on the glass can cause a line.Clean also the white area above the scanner.The white area above the scanner help for shading operation of the mchine.Make sure you clean with a sullotion that can remove ink but not damage plastic.

Feb 18, 2009 | Brother FAX-8070P Plain Paper Laser

1 Answer

Vertical lines on printed, copied or in-coming fax


Hi, 


Since u have cleaned the flatbed and inside the cover,thats a nice move thou. Try the following steps that should resolve the issue, 

1) unplug the power cord at the both ends from the printer and wall outlet. connect to wall out let directly dont connect to printer.
2)Press and hold # and 6 while reconnecting the power cord to the product hold for 1 min after plugging the power cord, and then release both buttons, this should resolve the issue.

Regards,  raj_p5983

Jan 23, 2009 | HP OfficeJet 6210 All-In-One InkJet...

3 Answers

Black vertical lines on faxes sent using auto document feeder


If you lift up the lid on your scanning device you will notice a glass strip about 1 inch thick and then the large area of glass used for flatbed scanning. The 1 inch strip is used for ADF scanning. Because your papper is moving across the glass strip, any dot, smudge or scratch will affect your scanning and cause verticial lines down the page. Sometimes the dot is not visible to the eye. Get some glass cleaner that has alcohol in it and thoroughly clean the glass strip and it should solve your problem. If it turns out to be a scratch on the glass then cleaning won't help.

Nov 15, 2008 | HP Photosmart 375 InkJet Printer

1 Answer

MP830 Pixma


Do you mean that when you Send or Copy you get dark lines, but when you receive a fax or print from a PC it looks OK?

If so, this is usually caused by a dirty document feed glass. Get a rag and some alcohol. Open the upper lid so you can see the glass. On the left, you will see a strip of glass that goes from front to back. Put the alcohol on the rag and glean the glass. Usually there is white-out from faxing documents before they are dry (don't make so many mistakes). Let the white-out dry before faxing the document. More rarely, the culprit is the residue from stickers or tape. The latter can be hard to see, but cleaning the glass should fix the problem.
Clean the flatbed glass with Windex, look at the white pad under the flatbed cover (very large rectangular pad). You can use the alcohol to clean any pen marks off of this pad.

Nov 05, 2008 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

I have problem with a quality of fax


Make a COPY and see how the copy comes out. If you see the same black vertical lines that other people are seeing, then you probably have something like whiteout on the scan glass.
Open the fax top cover where you feed your originals, and then look inside for a piece of glass about 10" long by 1/2" wide. Then I would try cleaning the glass with rubbing alcohol and also go over it again with windex.
After cleaning the glass, try making another copy to see if it has improved. If it has, but still has more lines, then try re cleaning the glass.
Hope this helps.
Good luck.
Mac

Mar 08, 2008 | Brother FAX-575 Plain Paper Thermal

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