Question about NetGear WGR614 Wireless Router

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Accessing ISP email account

I cannot access my email account provided by my ISP when hooked up to this router. It accesses just fine when I am connected directly to the modem. I have called Netgear tech and still couldn't get it to work. We turned off the firewall that comes on WGR614v7. HELP!!!

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Re: Accessing ISP email account

There are numerous ports used and methods to send and recieve e-mail my setup uses the pop / smtp method where I believe the default ports are 110 / 25 however my ISP uses two other ports. Routers with port filtering enabled may allow 110 and 25 by default but are unlikely to permit other ports chosen by your or my ISP. The riskier change is to disable all port filtering. The safer option would be to open the ports required by your ISP (as well as closing the default ports that are unused).

In order to achieve this we will need to determine the ports you utilize for e-mail.

We will need to be able to access the router for configuration with a web browser.

A second option is that your computer has a firewall blocking your e-mail ports. However if this were true your e-mail would never work. The process is similar to the router in that the required ports would need to be open or the e-mail program given permission to access the internet in your computer's firewall program.

This could be a lengthy process determining your e-mail client accessing the configuration to determine the ports used. Determining if the router and/or the internal firewall are the issue and making the appropriate changes to one or both as determined necessary. If you, your neighbor or a friend is knowledgeable in these areas it may be easier to have them as

Posted on Dec 11, 2007

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This depends to some extent on who your email account is set up with...
If you have a generic account with one of the major providers like hotmail, gmail, etc., you can go to their website online, and use your account user name (email address) and password to sign in to your account from any web browser ( like internet explorer or firefox).
If, on the other hand, your account is with your ISP (internet service provider), you will have to sign in to their website and access your email through their proprietary email software. If you have the information needed to access your account with your ISP, your should be able to find instructions to guide you on their support pages.
If these instructions aren't clear, please reply with the name of your email provider or account and we
ll try to direct you to something more specific.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Sep 07, 2011 | Routers

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How can I fix my error 530 problem in outlook?

Your Outlook settings work fine at home, sending/receiving mail. You're on the road now, and you can no longer send, but only receive mails. You're getting an Error 530 or Outlook error 0x800CCC78.

The problem is the on-the-road ISP may be blocking port 25, and/or your ISP might not accept mail being relayed from other network domains. SBC Yahoo allows you to change your SMTP port from 25 to 587. Most ISPs let port 587 flow through. Internet access works, receiving email works, you just can no longer send.


  • Go to Outlook, Tools, Accounts, Server, Advanced, and change the SMTP port from 25 to 587. Hit Apply, OK, then exit/restart Outlook.
  • Start Outlook, create a test email and send it. Should work fine.
  • The solution might vary with other ISPs. Your home ISP must support an alternate port for SMTP TCP traffic, and the current ISP providing you access must not block that alternative port.
  • Recognize this is all the fault of spammers and the ISPs trying to slow them down. This is why they block port 25 for non-customers.

If this doesn't work, just change the port back to port 25.
Alternatively, as with SBC Yahoo mail, you can always use the Webmail interface. This, like all other web pages, uses port 80, which ISPs do not block.

Jul 06, 2011 | Routers

1 Answer

Unable to install belkin n300 to sky wireless router, keeps asking for isp user name and password. sky wont give details

If your ISP requires a login for you to access the Internet, the router has to be able to pass that information to your ISP server, or it will not be able to access those servers. Your ISP should be well aware of this, as many people use routers for their home networks. The customer service section of your ISP should be able to provide you with this information. They would have had to have given this information to you at some time or you would never have been able to get on to the Internet. If you are having issues getting this information from your customer service people then perhaps you need to request a conversation with one of their supervisors. In all my 30 years of working with computers, and almost as many years of accessing the Internet, I have never heard of an ISP that would not provide you with your own login information. Perhaps it is time to change ISP's.

Mar 09, 2011 | Belkin Share N300 Wireless N Router

1 Answer

Netgear firewall is blocking my email access. How do I fix?

It depends how you are accessing your email. If you are using a web based email such as gmail, I am guessing that a firewall is not your problem. If you are using an application such as Thunderbird and accessing a pop account, you may need to open up some ports in the firewall. Here are some common port numbers for email.

    POP3 - port 110
    IMAP - port 143
    SMTP - port 25
    HTTP - port 80
    Secure SMTP (SSMTP) - port 465
    Secure IMAP (IMAP4-SSL) - port 585
    IMAP4 over SSL (IMAPS) - port 993
    Secure POP3 (SSL-POP) - port 995

Mar 01, 2011 | NetGear WGR614 Wireless Router

1 Answer

My account can't be accessed how can i unlock it?

hi there,
Which account are you asking about..?
If you are unable to access your router through your browser, simply reset the router, re-enter your ISP username and password, save and reboot.
If you want to access your internet account and cannot, talk to your internet provider as they may have disconnected you for a variety of reasons.
I cannot advise you as to accessing your router as you have not told me which make and model of router you have..

Feb 21, 2011 | Routers

2 Answers

Can not access my Yahoo e-mail account with correct id and password

If you can access the internet at all with/thru your router, then it's not the router that is keeping you from accessing your yahoo email. Either you are not typing out the user name and password correctly, or there's a problem with yahoo. Make sure your "caps lock" is off when trying to login; unless you use caps for your login regularly.

Jun 20, 2010 | Routers

1 Answer

Trying to change from actiontec gt701 to actiontec gt701-wg. after new modem is hooked up, internet light stays red. switched by to old modem and all is fine. anyone know why internet light stayed red?

The reason why your internet light is red for the actiontec gt701-wg is because it is not yet configure. You need to access the gui of this router. enter the username and password for your internet connection. You can contact your ISP provider so they can walk you through for the steps on how to configure your new router.

The old router has green light because it was already configured by your ISP provider.

Apr 08, 2010 | Actiontec GT701WG Router (actiongt701wg)

1 Answer

Di-624 ''blocks'' me from accessing email account

same as my router just reset the router but make sure you have password on your router

Oct 24, 2009 | D-Link AirPlus Xtreme G DI-624 Wireless...

1 Answer

3 PC's networked to BEFSX41 very slow accessing internet

sounds like your internet access is the slow down, not the router. You don't say if you have DSL or CABLE or what.  I'd check there. Make sure you are getting a strong signal.  Hook up one system directly, without the router and check the speed.

Oct 14, 2007 | Linksys BEFSX41 Router (DHBEFSX41)

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