Question about Office Equipment & Supplies

4 Answers

Error 5010 does anyone know what the error code 5010 is

Posted by on

4 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,306 Answers

On a Canon machine 5010 is a scanner error, stuck, light burned out, etc.

Posted on Sep 09, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 51 Answers

In the printer, check the ribbon cables from the scanner, if they are a bit loose it can cause this error

Got this from usa canon.com website click here and type error code in the search boxerror 5010 - 2.gif
a list of the error codes will be displayed and you can then click on the relevant one.

"Issue: ERROR LCD2.gif: Error Code 5010
Solution: Press ON/OFF switch to reset the multifunction device

Reset the device when it is not functioning properly.
If the device is not functioning properly or to clear memory, reset it.

1. On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)

Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.

2. Wait approximately ten seconds and then press the <ON/OFF> button again.

3. Wait until the device has completed its cycling process before submitting another job request."


YOU CAN MAKE THE PRINTER FIX ITSELF!!!
1. LEFT Click on control Panel in the Start Menu.
2. In the Control Panel LEFT click on PRINTER AND FAXES.
3. LEFT CLICK ON THE PRINTER SYMBOL.You will find PRINTER.
4. Left Click on PRINTER .ON that menu,click Properties.
5. In the Properties folder left click MAINTENANCE.You will find 10 boxes that you can left click on to help you with your cleaning,nozzle check and Roller cleaning.
The printer does all these things for itself on your command and no more chewing up of paper or message errors!!

Posted on Sep 09, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

For HP Laser Jet printers it is a

beam detect error, it usually indicates that your Laser/Scanner has failed.

If the Laser/Scanner is not the cause, then the DC controller would be a good second choice.

You can try reseating the cables that connect the Laser/Scanner to the DC Controller.

Mark Legwant

Posted on Jan 14, 2011

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,689 Answers

What is the brand and model of your printer?

here is what I have for starters:

http://www.google.com.ph/#hl=tl&source=hp&q=Error+5010&btnG=Hanapin+sa+Google&meta=&aq=f&oq=Error+5010&fp=30a2d6a2875bbff

Posted on Sep 09, 2009

×

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

  • 2 Answers

SOURCE: Error code 5010

comme caz.... si po agiustare sta mer...????

Posted on Dec 25, 2007

solofixya
  • 34 Answers

SOURCE: canon mp-830 error code 5010

That code is a scanner error. The scanner unit can not detect the home position or the scanner unit warming up is not done properly at power on. Most of the time the Scanner unit needs to be replaced.

Posted on Nov 11, 2008

  • 214 Answers

SOURCE: Error code 5010 and 5C20

on't know this error code, but this info might help
With thanks to a canon tech Ok Well again I will repeat this answer with a titch more detail.
The 6A00 is a Canon generic code for paper path jam. Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code. As a Canon tech, I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move. Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like. And yes I have found all those things in a purge unit. The offending item needs to be removed or the purge unit needs replacement. A Pixma MP830 would still be under Canon warranty, get it into a shop and save yourself the hassel. 
Incidently, the 6A00 error pertains to all Canon printers made in the last several years, its not just used in one model. And its always a paper path error or purge unit.
I forget myself so here goes, the purge unit, called a spittoon assembly in an HP, lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing. That is why you'll find the print head assembly parked on top of it. It also has a an electrical pump to milk the print heads and test for ink flow.

Procedure to reset Printer canon MP145 and Canon MP160 with Error Code Message for Printer Canon MP145 and Canon MP160, you can find error code message the end of this post:
1) With the printer powered off but connected to a power source, press the Power button while pressing and holding the Stop/ Reset button.
2) When the Power is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a service mode. (Waiting for menu selection)
4) When the on/off lights in green, press the Stop/Reset button the specified number of time(s) according to the function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in orange and green, starting with orange.)note: press 4 times for waste ink counter reset.
The number of the Reset
button pressing
LED Function Remarks
0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset
5) Unplug cable power. (for MP145 / MP150)
6) Turn Off Power. (for MP160)
Error Code :
E2-2 = No paper (ASF)
E3-3 = Paper jam
E4 = No ink
E5-5 = The ink cartridges are not installed or a non-supported ink cartridge is installed, or the ink cartridges are not installed properly
E8 = Waste ink absorber full, or platen waste ink absorber full
E9 = The connected digital camera / video camera does not support Camera Direct Printing
E14 = The Ink cartridges whose destination are wrong
E15 = Ink cartridge is not installed E16 - Ink remaining is unknown
E16 -E19 = Failed to scan head alignment sheet
E22 = Carriage error
E23 = Paper feed error
E24 = Purge unit error
E25 = ASF(cam) sensor error
E26 = Internal temperature rise error
E27 = Waste ink absorber full or platen waste ink absorber full
E28 = Ink cartridge temperature rise error -
E29 = EEPROM error
E33 = Paper feed position error
E35 15 = USB Host VBUD overcurrent error - USB
E37 17 = Abnormal motor driver error
E40 20 = Other hardware error
E42 22 = Scanner error

Posted on May 14, 2009

  • 523 Answers

SOURCE: ERROR CODE 5010

Hi Friend,
kindly follows the below 2 steps

1.Reset the device when it is not functioning properly. If the device is not functioning properly or to clear memory, reset it.

  1. On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)

    Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.

  2. Wait approximately ten seconds and then press the <ON/OFF> button again.

  3. Wait until the device has completed its cycling process before submitting another job request.

2.The MP510 may require repair

Unfortunately, the issue you describe seems to indicate that your product requires repair service. Canon has excellent service options and we are eager to provide any assistance you may need.


Regards,
Ayyasam

Posted on Jun 01, 2009

  • 64 Answers

SOURCE: Scanning error on mp 830 - code 5010. What is

Hi, did some research for you and this is what I found:

Dear Customer,


Thank you for your recent enquiry regarding your Canon product.

In response to your query, please be advised that the error code "5010" indicates there is a scanner error and the printer will require service.

If the printer was bought recently you can contact the dealer and check the replacement program.

If you are outside the replacement policy, please find below a list of authorized service centers for your device and some packaging instructions:

The following office peripheral products: A3 and portable printers which are still under warranty, Laser Beam Printers, PC/FC Copiers, Multifunctional Devices and Fax machines benefit from on-site service.

On-site service can be arranged by dialing 0870 400 2080, or by contacting

Canon Ireland Ltd (Fax, Multifunctional and PCFC Copiers)
Arena Road
Sandyford Industrial Estate
Dublin 18

Tel: 01 205 2400
Fax: 01 295 8141
Web: http://www.canon.ie

Posted on Sep 24, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

What are the error codes on my printer,5010 & 6100?


The 5010 error indicates a scanner error. The scanner unit cannot detect the home position, or the scanner unit warming-up is not done properly at power-on. On the LCD, "Scanner is not operating correctly." is displayed.
The 6100 error indicates a logic board error. The check sum value is incorrect in the ROM check at hard-power-on.
Fixing these errors is more expensive than replacing the printer. Sorry.
Fixing F

Feb 05, 2015 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Error code 5010 is showing on my printing and i don't know how to fix it.


Hi,

I pressed the reset button - as recommended for the cartridge to be detected and ..miracle: the cartridge problem vanished as well as the error 5010 message!!!!!!!! I printed a document with no problem...
Hope this has helped you... Thanks...

Jul 20, 2010 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

Printer will not print, error code 5010 is


5010 is a scanner error, either worn out scan lamp or sensors. Canon only replaces the entire scan assembly, if you like I can get part number and price.

Jun 23, 2009 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

Error code 5010 for cannon mp460 printer


Hello, The error 5010 refers to a scanner issue, make sure all the connectors are seated and all flat cables running to the scanner unit are firmly seated, turn printer back on and the error should clear. I hope this helps.

Nov 10, 2008 | Canon PIXMA MP150 All-In-One InkJet...

1 Answer

Canon mp-830 error code 5010


That code is a scanner error. The scanner unit can not detect the home position or the scanner unit warming up is not done properly at power on. Most of the time the Scanner unit needs to be replaced.

Nov 10, 2008 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Error code 5010


Yes, same thing happens to me...Error code 5010...and flashing green and orange...alternating lights.

I was trying to photocopy (in basic black, not colour). I had a few pages to copy. I got this 5010 Error code after EACH copy!

I had to turn off the printer after each copy and then turn it back on for the next copy. That's not the worse of it.....once I turned the printer back on and hit copy again...the printer took a VERY long time to scan the item for the next copy. It took me a good 40 minutes to copy 15 pages.
Sooooo irritating!!!!!

Anyone know what to do?

I've also had the paper jam on me tons of times. I am really disappointed with this product. I would not recommend this printer to anyone!

Mar 24, 2008 | Canon PIXMA MP510 All-In-One InkJet...

1 Answer

Error code 5010


There's no specific info on a 5010 error even on Canon website, but ANY error in between 5000-9999 needs Canon's attention, so if it's under warranty, get a replacement.

Feb 17, 2008 | Canon PIXMA MP810 All-In-One InkJet...

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

2,674 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

k24674

Level 3 Expert

7993 Answers

yadayada
yadayada

Level 3 Expert

75744 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...