Question about Dell Computers & Internet
If you feel comfortable opening the case, check the ribbon cable connection and make sure it is solid at the motherboard and the CD-ROM drive. First, make sure the pc is off, unplugged and you are touching metal at all times during the process. Power back on and see if that does it. If not, could be drive failure or virus problem.
Posted on Sep 09, 2009
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Posted on Jan 02, 2017
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Unplug the power cable from your power supply and open up your computer Don't forget to wear your antistatic wrist band. Determine which drive bay you are going to install a CD-ROM into. You should pick on of the uppermost drive bays. Before you install a CD-ROM, make sure you have the proper jumper settings. Since we are only installing a single CD-ROM, set the jumpers as MASTER. The jumper settings are different for each CD-ROM drive, so consult your owner's manual so you know which pins to cover up. Once you have the jumpers set, install your CD-ROM in the computer's case. How you secure the CD-ROM in one of the uppermost drive bays depends on your case. Some CD-ROM drives have to be screwed into the drive bay, while other cases come with brackets (like mine) to attach to the CD-ROM drive so that it slides into the drive bay and locks in place.
Connect the power to the back of the CD-ROM drive, then connect the ribbon cable to the back of the CD-ROM drive. Your ribbon cable has three connectors, one in the middle and one on each end. The middle connector is a "SLAVE" connector that is used if you would install an additional CD-ROM or DVD-ROM drive.
Connect one of the end connectors to the CD-ROM drive, and connect the other end connector to the appropriate spot on your motherboard. Note, hard drives and CD-ROM drives have the same style of connector on the motherboard. You want to connect your CD-ROM drive to the motherboard slot that isn't red or is the highest numbered of all the IDE slots.
Power on your computer after you plug it in. Your computer should recognize the new CD-ROM. If it doesn't, Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver
Hope this helps
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