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I have a dell diminison 2000. The cd-rom will open ,but doesn't recognize a cd. IT say there isn't a cd-rom drive. It just disappeared? Is it possible that the eye reader went bad? It doesn't show up when I go to My computer.

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If you feel comfortable opening the case, check the ribbon cable connection and make sure it is solid at the motherboard and the CD-ROM drive. First, make sure the pc is off, unplugged and you are touching metal at all times during the process. Power back on and see if that does it. If not, could be drive failure or virus problem.

Posted on Sep 09, 2009

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Unplug the power cable from your power supply and open up your computer Don't forget to wear your antistatic wrist band. Determine which drive bay you are going to install a CD-ROM into. You should pick on of the uppermost drive bays. Before you install a CD-ROM, make sure you have the proper jumper settings. Since we are only installing a single CD-ROM, set the jumpers as MASTER. The jumper settings are different for each CD-ROM drive, so consult your owner's manual so you know which pins to cover up. Once you have the jumpers set, install your CD-ROM in the computer's case. How you secure the CD-ROM in one of the uppermost drive bays depends on your case. Some CD-ROM drives have to be screwed into the drive bay, while other cases come with brackets (like mine) to attach to the CD-ROM drive so that it slides into the drive bay and locks in place.


Connect the power to the back of the CD-ROM drive, then connect the ribbon cable to the back of the CD-ROM drive. Your ribbon cable has three connectors, one in the middle and one on each end. The middle connector is a "SLAVE" connector that is used if you would install an additional CD-ROM or DVD-ROM drive.
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