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HP C4180 not loading paper

My HP C4180 is about 2 years old. It will not load any type of paper. The rollers on the inside do not move to **** in the paper.

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Hi, My Canon MX310 all-in-one is only a couple of years old and lately broke down. The problem is it doesn't take the paper correctly. Shrink it at the start of printing and shows that there is not...


Hello,

My PIXMA 6000 has a paper tray on the bottom or else you can load the paper from above.

When the paper tray contains paper and is loaded it moves a switch that alerts the printer that there is paper available to the printer.

When loading paper from the feeder on the top of the printer there is a bar that kicks out from behind the paper that pushes the paper in to a roller on the other side. The roller grabs the paper and feeds it in to the printer. As the paper enters the printer a sensor detects it's presence.

Jun 12, 2011 | Canon PIXMA MX310 All-In-One Printer

1 Answer

C4180 All-in-one Will not feed through A4 photo paper. Message out of paper, then jams. No problems with ordinary A4 paper. I have checked and there does not appear to be a paper scraps clogging up...


there is a sensor just infront of the paper where its loaded, try get down there with your finger and clean it with some cloth and maybe "after shave or alcohol", it apears the gloss shine of the paper is not been picked up, try clean the rollers that take the paper in with a window cleaner, you these sprays you can get to clean windows, they are good because it will bring back the sticky touch to a rubber roller. hope this helps

Nov 29, 2009 | HP Photosmart C4180 All-In-One InkJet...

1 Answer

Paper won't feed


Inside of the machine is dirty.
If the inside of the machine is dirty, the printed paper may be smudged.
Follow the steps described below to clean the inside of the machine.
1. Ensure that the machine is turned on and there is no paper loaded in the Auto Sheet Feeder.
2. Place A4/Letter-sized plain paper in landscape orientation, horizontally fold it in half.
3. Unfold the paper, and load the paper in the Auto Sheet Feeder with the inverted-V edge down.

4. Select <Bottom plate cleaning> from <Maintenance>.
5. Select <Yes> on the Bottom plate cleaning confirmation screen and then press [OK].
Paper will be ejected.
If protrusions inside the machine are stained, wipe ink off the protrusions using a swab or such like.
* Important
Before cleaning, be sure to turn OFF the machine.
Paper feed roller is dirty.
Follow the steps described below to clean the paper feed rollers.
1. Ensure that the machine is turned ON and there is no paper loaded in the machine.
2. Select <Roller cleaning> from <Maintenance>.
3. Select <Yes> on the Roller cleaning confirmation screen and then press [OK].
The paper feed roller will rotate as it cleans.
4. Repeat this operation twice.
5. Load three or more sheets of A4/Letter-sized plain paper lengthways in the Auto Sheet Feeder.
6. Select <Roller cleaning> from <Maintenance>.
7. Select <Yes> on the Roller cleaning confirmation screen and then press [OK].
The paper that is loaded in the machine will feed through the machine and be ejected.
8. Repeat Steps 5 to 7 three times.
Inappropriate paper type is used.
Check to see if the paper you are printing on is too thick. See Paper Types You Cannot Use.
Note that smudging may occur at the top and bottom edges of the paper when using Borderless Printing. Ensure that the paper you are using is compatible with Borderless Printing.
Thick paper is used.
When printing on thick paper, set the Paper Thickness Lever to the right.
This widens the gap between the FINE Cartridge and the paper. Try this maneuver if the printed surface is scratched.
Media is curled.
If all four corners or the printing surface of the paper is curled, the paper may become dirty or may not feed properly. Use the paper after correcting paper curl as follows.
1. Place the printing surface face up (A), and cover it with a sheet of non-printing regular paper to avoid damaging the surface.
2. Roll up the paper in the direction opposite to the paper curl as per the figure below.
3. Check the printing paper to confirm if the paper curl is eliminated to within approximately 2 to 5mm / 0.08 to 0.2 in (B).
It is recommended to print on curl-corrected paper one sheet at a time.
The media type is not selected correctly in the printer driver.
On the [Main] tab of the printer driver, ensure that the [Media Type] selected matches the paper loaded.

In the [Print] dialog box of the printer driver, select [Quality & Media] from the pop-up menu, and then ensure that the [Media Type] selected matches the paper loaded.
Paper is loaded incorrectly.
Load in the portrait orientation regardless of the print direction of the Auto Sheet Feeder.
Ensure that paper is loaded correctly. Slide the paper guides against the paper stack.

Oct 18, 2009 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

I keep getting paper jam messages when there is no paper jam.


Hi,
Remove the jammed paper. Unplug the printer from the mains and PC. Inspect the rollers, etc for tiny paper piece(s) that may be stuck, or other debris. Try to clean rollers and make sure they are dry.
Keep printer unplugged for about 2 minutes and replug and try a test print.
Also make sure that you have waited long enough for the printer to heat up before giving a print job.
Finally, it could be an issue with the paper sensor. If this is the case, you will probably have to take the printer in for servicing..

Aug 23, 2009 | HP Photosmart C4180 All-In-One InkJet...

1 Answer

C4180 paper jam problem


1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Apr 26, 2009 | Office Equipment & Supplies

1 Answer

HP Deskjet 820 Cse will not load paper


I have fixed this problem by cleaning the three large paper feed rollers. You can get at them by removing the paper tray.

HP told me many years ago that, over time, additives used in the rubber material that makes up the rollers moves to the surface and makes the roller slippery so that it does not drag the paper forward.

I clean mine by rubbing the surface with a rag soaked in methylated spirits (a type of denatured alcohol). A fiddle of a task but it works.

Regards

Wizzer of Colour4Free

Mar 23, 2009 | HP DeskJet 820Cse Printer

1 Answer

HP Photosmart C4180 won't load photo paper


Remove the rear access cover and clean the black rubber rollers with alcohol.

Feb 16, 2009 | HP PhotoSmart C4180 All-in-One Color...

1 Answer

My HP Photosmart D7260 is not printing pictures


Ok! You didn't tell me how old is the printer, what type of paper and what size you tried to print so I'll do my best to help.

Please note:
  • The photo paper cassette cannot be installed when printing on paper loaded in the in tray.
  • The 7260 printer support 5x7 media only when printing from a computer with the printer software installed.
Loading 5 x 7 inch paper in the HP Photosmart 7260 printer
  1. Lift the main cover of the printer, and slide the paper width guide as far to the left as it will go.
  2. Lift the Out-tray and place a stack of paper in the In-tray.
    • Load the paper with the side to be printed facing down.
    • Load paper in the portrait orientation with the shortest edge feeding into the printer.
    • Do not use too much or too little paper. It may be difficult for the printer to pick up a sheet of paper when there are only one or two sheets in the in tray.
    • Use one type and size of paper at a time. Do not mix paper types or sizes in the In-tray.
  3. Push the paper into the printer as far as it will go without bending.
  4. Lower the Out-tray.
  5. Adjust the paper width guide to fit snugly against the edge of the paper without bending the paper. The paper width guide holds the paper straight as it feeds into the printer.
  6. Close the main cover.
Load 4 x 6 inch (10 x 15 cm) photo paper in an HP Photosmart
Use the photo cassette to load 4 x 6 inch (10 x 15 cm) paper. To print borderless photos, use 4 x 6 inch photo paper with a 0.5 inch tab (10 x 15 cm with 1.25 cm tab). This allows the photo to print without borders on three sides and with a small border on the bottom edge that can be torn off.
HP does not recommend printing borderless photos on plain paper. Also, remove any paper from the In tray before inserting the photo cassette into the printer.
1. Lift the top cover of the printer and remove the photo cassette from the sheath.
2. Place up to 15 sheets of photo paper in the photo cassette with the side to be printed facing down. For tabbed paper, insert the paper so the tabbed end goes into the cassette first.
3. Lift the main cover.
4. Slide the paper width guide all the way to the left.
5. Lift the Out tray and remove any paper that is in the In tray.
6. Line the photo cassette up with the far right edge of the In tray.
7. Gently slide the photo cassette into the printer until it snaps into place.
8. Lower the Out tray.
9. Slide the paper width guide to the right until it cradles the photo cassette, then close the main cover.
If the Out of Paper message appears on the computer and the product stops picking up or feeding paper.
Step one: Reset the product
1. Without turning the product off, remove the power cord from the back of the product.
2. Wait 30 seconds and then plug the power cord into the back of the product.
3. If the product is not already on, use the On button to turn it on.
Step two: Check the condition of the paper and reload it
1. Replace any paper that is ripped, dusty, curled, wrinkled, or bent.
NOTE: Use only plain, white, unused paper in the product until the issue is resolved.
2. Make sure that all the paper is the same size and type. Because only one type of paper can be used in the product at a time, paper types should never be mixed.
3. Tap the stack of paper on a flat surface to align the edges.
4. Make sure that the stack of paper to be loaded in the product contains no fewer than 10 and no more than 25 sheets of paper.
NOTE: Do not load too much paper in the product.
5. Insert the stack of paper into the product and gently push the paper guides snugly against the paper. Make sure that the paper is completely inserted into the product and can be picked up by the paper rollers.
6. Try printing again. If the issue is not resolved, try loading different brands of paper and different types of paper, one type at a time, into the product and then try printing again.
If the issue persists, continue with the next step.
Step three: Adjust the paper settings in the print driver
The paper settings in the print driver must match the paper settings for at least one of the installed paper trays.
1. Open a document in the program being used to print.
2. Click File , click Print , and then click Properties . The product Properties dialog box appears.
3. Click the Paper/Quality tab.
4. Choose the appropriate paper size from the Size is drop-down menu.
5. Choose the appropriate paper type from the Type is drop-down menu.
6. Click OK and then click OK again to print the document..
7. If the issue is not resolved, continue with the next step.
NOTE: If the issue is resolved and it is necessary to print on another type of paper, load the new paper type into the product and then repeat steps 2 through 7 for the new paper.These changes do not change the default print settings. The print settings return to the default the next time the program is opened.
Step four: Clean the rollers
1. Turn off the product and unplug the power cord.
2. Open the access door to gain access to the rollers. Depending on the model, this is usually the rear access door. See the product user guide for information about locating the rollers.
3. Clean the rubber rollers with a lint-free cloth, lightly moistened with water.
NOTE: Distilled, filtered, or bottled water is recommended for cleaning the rollers. Tap water might contain contaminants that can damage the rollers.
4. Make sure that any paper rollers that rest on the input tray, which are located behind the back rollers, are cleaned. A clean cotton swab, lightly moistened with water, might be necessary to reach these rollers.
5. Close the access door and plug in the power cord.
6. Try printing again. If the issue is not resolved, continue to the next step.
Step five: Service the product
If you have completed all the steps listed above and are still experiencing a problem, service the product.
If your product is less than a year old, don't worry, HP can trace the product when you provide the model and the serial number and will help you if it is in warranty. No prove of purchase required.

Jan 09, 2009 | HP PhotoSmart 7260 InkJet Printer

2 Answers

Daughter left HP Photosmart 8250 idle for a year. Have just put in new ink, but paper will not load. How to service?


unplug the printer from the power and from the computer..
open the back door of the printer and check if both the rollers (inside the printer & on the door) are rolling (upwards)..if not then press & Hold the Power button for 60 seconds when unplugged from the power..
If the rollers still dont move..then u need to service the printer..
if rollers moves..then connect the power cable to the printer and directly to a wall jack (not to a power strip)..
power on the printer and load paper in the main tray..(ensure photo button is not lit up)..
photo button should be lit up in case u want to print photo and the paper is placed in the small phto tray which is exactly above the main tray...
place the paper to the xtreme right in the tray and slide the paper guide from left to right..
then try printing ..

Dec 24, 2008 | HP - HP Photosmart 8250 printer

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