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Wireless internett porblem acer 4810T

Hi, I just bought the computer and it seems to have a problem with the wireless internett connection. Sometimes it works and sometimes it doesnt. The internett boble are on but when you try to diagnose the problem it does not work. To make it work I mus plug the computer into a cable and then it will work for a while but the internett is going like on and of. What should I do , it seems to be a usual problem with this computer??

please give me a solution

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  • gijs May 11, 2010

    Hello, Since you do not provide details about what laptop, internet connection and router you are using, it's a big guess but very often, Windows Vista has problems with WPA-PSK2 secured wireless networks. Just give it a try and change the wireless security in your router to WEP or even unsecured, then try it for a couple of days. See what happens when the wireless signal isn't WPA-PSK2 secured. And let us know! kr Gijs

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This may be a problem with your ISP and not your computer. You say the same thing happens when you are hard wired to the Internet via a cable. Get a friend to come over with a laptop and try it on your cable. If it still has problems then it is the ISP and not the computer.

Call your ISP and let them know their service is not working. It could also be the router that is not providing a reliable signal. If that router is supplied by your ISP, have them replace it.

Posted on Sep 12, 2009

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