Question about HP Officejet 5610 All-In-One InkJet Printer

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I am unable to scan to my computer

The printer is working as well as the copier. I am unable to scan to Word.

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What OS are you using? See HP support articles that address this question here, here, and here. Other questions about your model may be answered by looking for solutions at your HP home support page here.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Posted on Sep 09, 2009

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Posted on Jan 02, 2017

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My Kodak ESP 3250 won't scan. It just keeps telling me "Scan to computer failed"


Try initiating the scan from the computer, once you plug in the USB cable into your computer, go to My Computer, right click the sanner (should be called something along the lines of KODAK ESP.....) and press scan, then click which program you'll use to scan it, I usually do the Microsoft one, Good luck!!

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You might try this. Lay the paper you want to scan on the glass and press the physical buttom labeled scan. Wait for a min but on mine director will pop up on your computer screen. Its not a fix, but it'll let you scan what you need.

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I am unable to scan to windows Vista


try to scan from the printer itself by pressing the scan button on the printer..if its working then the hard ware of the printer is good ..after that try to scan from the hp solution center..if its not working go unplug the USB cable..insert the CD go to my computer..right click on the cd icon explore>>util>>ccc>>uninstall l2..after that restart the system...do a complete installation..issue will be resolved...

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Unable to scan, X4580 printer is saying it can't find the application!!


It's looking on your computer for the scanning software, It won't scan unless the scan software is running so that it knows how to scan and where to send the scanned image.

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that is a networking problem the fact the you can copy eliminates the possibility that there is something wrong with the printer / copier

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1 Answer

CANNOT GET SCAN FEATURE TO WORK ON PRINTER


Uninstall anyother multifunctional printer you may have on your computer and reinstall the hp printer.

The rerun the installation disc and select "Intall more software"

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1. try to make a copy.

if it copy fine, then its an issue with software.

2. Try to scan with MS Paint,

Click on Start > All Programs > Accessories > Paint
Click on file > from scanners and camera > scan

It should scan if its not the windows issue...

3. Try different computer if it does not scan with Paint\

4. If it works with Paint, try to open Dell AIO center and try to fax from that too...

5. Turn the printer off, take the power brick out from back of the printer where power cable goes in , wait for 15 seconds to connect it back and turn on and try again to print, it should work fine

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Scanner not recognizing software


I also have the same error and same 2015 printer in addition to my 7210.

Anyone figure this out? HP tech level 2 support cant figure it out.

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