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10.92.02 ENGAGE PRINTER CARTRIDGES - HP LaserJet 3800n Printer

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Printer roller will not engage paper

Make sure you have plenty of paper in the tray, this may help the printer pick it up. if you don't have lots of paper add an A4 sized magazine, book or old printed paper in there, to full the tray.
Is there a way to manually insert the paper from the back, some printers have this feature.

Feb 10, 2014 | Office Equipment & Supplies

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How do i get to the ink cartridges on the Canon MG5300?

Make sure that the printer is plugged in and the unit is on. Then make sure that the document cover is closed. Lift the entire scanner unit. (Lift from the center above the paper output tray.) A support rod should engage to hold the scanner unit.

The print cartridge carrier should move into center of the printer to allow you to access the cartridges. (If there is anything blocking the carrier, you may need to remove the foreign objects. See below.) If you take more than about 10 minutes to change the cartridges, the carrier will return to its home position. Close the scanning unit and reopen it.

If you put a cartridge in incorrectly, the cartridge could block the carrier from moving properly. You should unplug the printer before trying to slide the carrier back and forth to either check for foreign objects or attempting to reseat the cartridges. To insert a cartridge, push it into the appropriate slot and then push down. For removal, lift up and then pull the cartridge back.

I hope this helps.

Cindy Wells

Oct 21, 2013 | Canon PIXMA Office Equipment & Supplies

1 Answer

Paper wwill not engage and check paper error light comes on when I try to print. It's like it's spinning its wheels

just restart the computer. may be the problem is with the cartridges as it may be jammed. just take out them and put them back if it still won't work take it to a repair shop.

Jan 04, 2011 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

Will not print . machine tries to engage cartridges no succes checked that cartridges are installed correctly. model D2360.

Remove the ink, turn off the printer, turn on the printer after several seconds, wait for the printer to cycle and give you a "no ink" error light. Open the lid of the printer. Wait for the print head to position itself, then install your ink and close the lid.

Many people ram the ink in before the printer does that last cycle; it can lock the printer, cause an error, or in a worst case scenario it can strip the gears on the head permanently damaging the printer.

Dec 11, 2009 | HP Deskjet D2360 InkJet Printer

2 Answers

I just put in a yellow cartridge. Previously the printer was working just fine. Now it is showing an error code: 10.92.00 So I put the old yellow cartridge back in. The same error code now appears? He

Hi ron0911170:
This is your problem.
alternates with
Open and close
front door.
The cartridges are not engaged,
poor primary transfer bias contacts,
defective high-voltage supply, or
control signal errors.
YY Description:
00 - Black print cartridge
01 - Cyan print cartridge
02 - Magenta print cartridge
03 - Yellow print cartridge
1. Open and close the front door to fully
engage the cartridges.
2. Reseat the print cartridges.
3. Check the printer primary transfer bias
contacts to the transfer unit. Clean if
dirty. If the contracts cannot be
cleaned or they are damaged, replace
the transfer unit.
4. Replace the high-voltage power supply
5. Replace the DC controller PCB.
Hope this helps

May 24, 2009 | HP LaserJet 3600n Printer

4 Answers


you can contact HP chat or email support

Jul 07, 2008 | HP Officejet 6310 All-In-One InkJet...

1 Answer

C88 / T060 cartridge refilling problem

sounds lke your yellow nozzle not working properly...had same issue on lexmark printer, ended up geting this epson...learnt from my mistakes...perhaps it ran dry? or you left the yellow cartridge out longer than the rest....only you might know what happened

Mar 22, 2008 | Epson Stylus C88 InkJet Photo Printer

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