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Re: when I scan it comes out all black
The lamp in your scanner is defunct and the replacement of these varies greatly and may not be a DIY job depending on the amount of work to access the guts of the scanner.
You need to contact Dell to obtain the part number for the lamp and perhaps order it through them; check your owner's guide for the 800 number.
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You need to poiwer cycle after cleaning as the scanner only calibrates during power up. If all is clean, even the white bar over the small glass assembly, and you power cycle the machine and it's still there, you will need a new scan assembly.
The PHOTO mode is for printing grayscale photographs. Printed letters using PHOTO mode may appear faint because PHOTO mode is optimized for halftones. See if there is a TEXT or LETTER print mode, and try printing on that setting. If printed letters are still faint, you may have to go into ADVANCED PRINTER PREFERENCES, and see if the TONER SAVE mode is on. If it is, turn TONER SAVE off. Also, try changing the DPI image density, or try other adjustments in the ADVANCED PRINTER PREFERENCES MODE.
you need to go to your printer settings and make sure it is set as the default printer for everything. Make sure it is also set as your default scanner. you may also try lightening the image with the lighter/darker setting on the machine. if this continues, you may want to see if a section of the light is burnt out. this wiill cause darkness on scan & copies but not printing from the c drive. Make sure the machine is lighting up completely when is scans or copies. If part of the lighting is burnt out it will be a fix or replace situation.
Does this help? You obviously have to insert the media type into the media slot on the far right.(omoademola)
Using the top control panel Printing tasks Scanning/Copying/Faxing tasks Troubleshooting
The top control panel lets you print an image from a photo card, scan a document or image, and copy a document or image with the press of a button.
1 Power : Turns the All-In-One on or off.
2 Copy: light Illuminates when Copy Mode is selected.
3 Mode: Changes the copy, scan, or photo card mode.
4 Scan: light Illuminates when Scan Mode is selected.
5 Photo Card: light Illuminates when Photo Card Mode is selected.
6 Rotate: Rotates the image 90 degrees.
7 LCD Panel: Number of Copies- this changes the copy count.
Note: This feature is not active in Scan Mode.
8 Display: Shows copy, scan, and photo card selections.
9 Resize: Enlarges or reduces the size of the image.
10 Page Preview: Shows a preview of the output.
11 Select: Secures an option.
12 Menu: Provides options for image.
13 Arrow : Scrolls left, right, up, or down.
14 Stop/Clear: Cancels a print job or clears a selection.
15 Color Start: Initiates color copy, scan, or photo card output.
16 Black Start: Initiates black copy, scan, or photo card output.