Question about Creative Labs ZEN V Plus MP3 Player

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Help please please please!!!!

I accidently tried to charge my zen v plus with my phone charger and i messed it up now.!!!
there is a message on the screen every time i try to turn it on that says "filmware error" and i tried pressing the reset button but it didnt work and i dont know what to do please help me!!!!!



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Re: Help please please please!!!!

"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

if that doesnt work try this:

Posted on Dec 10, 2007

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Mine isn't a ZEN V Plus but it is a ZEN mp3

it could be the battery that is dead, however it is more likely that the chargers your are trying do not match the voltage needs necessary to charge it. just because a charger fits does not mean that it will actually charge it. LI-ion batteries are VERY picky and some can explode (literally EXPLODE as in bang, where did my hand go) if the wrong voltage is applied. here's the thing, most devices have a fail-safe built into them so that you cannot mess up the battery unfortunately the first charger you tried could have fried this making it unchargeable the reason the other charger works is because when a proper voltage is applied the power is split between running the device and charging the battery (this is cut off if too much power is applied) the actual battery takes very little power to charge you should look up the player via google and take not of the voltage and amperage needed to charge it these are important, there is a good chance it will still work. just buy the proper cable to hook it up to the PC this should charge it however that's not a guarantee the olympus mr100 for instance, would not charge via PC only with the dock and wall adapter. good luck and i hope this helps!

P.S. there is still the possibility that the bat. is fried and you may need a new one.

Apr 14, 2010 | Creative Labs ZEN V Plus MP3 Player

3 Answers

My creative zen is completely dead it doesn't power on at all also it doesn't charge there is no power what so ever please help me Zen Stone Plus won't turn on. I've downloaded upgrades and Creative Media...

please use a different cable to charge the unit

if it does not help then it is a serious internal fault and you will have to take it back to the creative for further repair.

Jul 30, 2008 | Creative Labs Zen Stone Plus MP3 Player

1 Answer

I have a Creative Zen V plus. It has worked fine

Try to switch it ON when it is connected with USB or charger. If it turns ON then batteries require replacement.

Jul 15, 2009 | Creative Labs Zen Micro MP3 Player

1 Answer

Creative zen stone plus wont turn on

the battery is dead use a car charger it worked on my creative zen stone plus and ipod touch. the car should charge it

Jun 10, 2009 | Creative Labs Zen Stone Plus MP3 Player

1 Answer

Lost ALL my music after charging

Well! I bought a ZEN V Plus yesterday, spent a whole day setting it up ... tried to charge it today, using the USB charger ... KAPUT! it went into recovery mode ... I had the same problem as you mentioned .... try this firmware fix from CREATVE ,.... Hope it helps! good luck

Sep 12, 2008 | Creative Labs ZEN V Plus MP3 Player

3 Answers

How to charge my creative zen mp3 player

Just connect your Zen onto your PC (NOT LAP TOP) on a USB.
If does not start charging (you´ll see arrow and pause/ play buttons flashing slowly) then you need to RESET your ZEN.
How to reset: You´ll find a tiny little hole by on/off button on the side. With ZEN connected to the PC USB or onto wall charger try turning ZEN on, it doesen´t matter if it turns on or not. Then insert a sowing pin or office paper clip end in this reset hole for a few seconds and release. Give it a couple of seconds and see the lights go off onto charging mode. LEAVE IT CHARGING for 24 hours. Make sure your PC will NOT turn itself on safe mode or hibernates in this period, it has to be ON for charging, at all times.
This is it.
Louise Passalacqua.

Jul 08, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Car charging

Sorry to not have a solution, but only to post that I have experienced the same problem trying to charge my Zen V Plus using an iGo adapter with a USB2 tip. I can't get my Zen to charge except when I use the wall charger or USB cable to PC. I'm as curious as you are about the reason why.

Jun 06, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer


if you use the usb cord connected to the computer it will charge( over night), i recommend an ac charger it's a lot faster!

Feb 12, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative zen v plus

If the light is flashing, that means it's charging, but it's possible you're not getting enough charging current to really make a difference.
I would try charging the player with a wall charger (can you borrow a charger from a friend?)

Dec 04, 2007 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Charging zen v plus

Yes you need a creative charger. generic brands usually damage any electronic device. you need to get a creative charger, and hope that it will solve your problem. if not then you may need to ger a battery too. connie

Jun 21, 2007 | Creative Labs ZEN V Plus MP3 Player

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