Question about Canon ImageRunner 2030I Black and White Copier

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Scanner will not process and send data to (network) computer.

The printer works fine.

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  • 92 Answers

1)check directory of smb file from the send mode func
2)check your login password from your pc and the computer name must syncronise with the machine login password.

Posted on Sep 12, 2009


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Your printer is not communicating with the computer correctly. Reinstall the driver of the printer. It should work fine after the reinstallation process. But be sure to uninstall the driver before you reinstall it. You should not overwrite the installation because the problem will still come back.

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From each computer, you need to run the HP Director. When opened, click on SETTINGS, then SCAN TO settings to configure. This way it will transfer data to the scanner so that when at the scanner, that computer will be in the list of places to send a scan job.

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