Question about OKI B4525 MFP All-In-One Laser Printer

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My Oki B4545 printer displays "** PRINTING ** STORED DOCUMENT" on the front LCD. This is causing the printer to remain locked/frozen. We can receive or send faxes and can not print. How can I get rid of this message or reset the machine completely? I have tried working through the menu options to clear any jobs but nothing exists. I have tried unplugging and restarting the printer ... this doesn't work either. I have tried contacting Oki support .... good luck for me with that. No response. Any ideas?

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  • oliver297 Sep 09, 2009

    Found a solution to this problem.

    You can either erase all stored documents, faxes, emails etc or you can reset the machine back to factory default.

    If you reset the machine back to factory defaults, you may want to write down or print your configuration settings first. This can be down using the "Companion Settings" software or by checking each configuration setting using the printers on board LCD menu. Having your configuration settings in hand will make it far easier to setup your printer again.

    To perform either option you will first need to do the following using the printers on board buttons. Button presses are pressed in sequence, not at the same time:

    - Press the down arrow, * , # and then OK.
    - Select the "SOS1" option and press OK.
    - Change the left most 0 to a 1. Leave the rest as is. Press OK and then press the Red Button.

    Now you can do one of the following.

    To erase stored documents:
    - Press the down arrow, #, 8

    To reset the printer to factory default:
    - Press the down arrow, #, 9

    If you want to do both options above, you will need to perform one and then repeat the initial steps above to perform the other.

    That's it! It took me a while to track that information down so hopefully someone will find some use for it.



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