Question about Philips GoGear SA178 MP3 Player

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Philips mp3 play isnt working

My philips gogear 2 gb mp3 player will not work. A while back it would fast foward through all my songs and wouldnt let me do anything, now i turned it off and it hasnt turned back on or been able to charge for about a week. its almost like its completely dead... :( cant turn on mp3

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  • Anonymous Dec 16, 2007

    it pauses wen it gets to the gogear screen..... do u hav the same problem?

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  • Master
  • 8,596 Answers

Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Posted on Feb 11, 2008

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Posted on Jan 02, 2017

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1 Answer

Cant get go gear 4gb player to play on my usb head deck >:(


"File Format Not Supported" - SA6045/37
The file format not supported message means that the type of file you are trying to load into the GoGear is not compatible with the GoGear. There are no GoGear's that are compatible with iTunes. As far as WMA files are concerned, the GoGear's vary wildly. If the WMA file has a bit rate higher than 192 kbps (which is quite common nowadays), it will not work. If you actually have an SA6045, then make sure the license on the WMA file has "transfer rights," or that the license has not expired. You can check this by right-clicking on the song, selecting Properties, and looking at the tab that says "license" or "digital rights management."

If you find that you are using an incompatible format, convert the songs to mp3 format. If the songs came from CD, use Windows Media Player to re-rip the songs in Mp3 format. You can do this in Windows Media Player 11 by highlighting the "Rip" tab, pulling down the drop down-menu by clicking on the little tiny arrow that appears underneath the word "rip," and selecting "format", and then "mp3".

Good luck!

-Tha Mp3 Doctor

Nov 06, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Music files not being dispalyed


Do the update in device manager, and see if it will reload the firmware

Jul 19, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

My mp3 player wont play anything


hmmm, that means that you may have synched some songs that are not fully compatible with your go-gear. although it is still mp3, it may have some "codecs" issues with it. and thus making your go gear crazy. what you can do is delete all the songs you have there, and make a fresh start from scratch, that way, you'll know.

Apr 28, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

Philips GoGear 30 GB HDD6330 Won't Turn on.


Try a soft reset by pressing and holding [VOL+] & [POWER]
whenever this happens, then try powering up again.

If this doesn't work, it could be corrupt firmware. Run the Philips Device Manager software (on the product CD). Select the Restore / Repair option and follow the on-screen prompts.

This will format the player and re-flash the firmware.

Note: ALL tracks will be deleted from the player.

Mar 07, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

Philips 1630/17 6gb mp3 player


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Oct 09, 2007 | Philips HDD1630 MP3 Player

1 Answer

Philips mp3 play isnt working


WARNING!! THERE IS NO WAY TO FOLLOW THESE INSTRUCTIONS WITHOUT LOSING ALL OF YUOR SAVED MUSIC. I reread my instruction manual, and it says to hold down the power button and the volume button at the same time. This will cause a shut down/immediate reset. Your MP3 should come back on in a few seconds. When I did this, I had alrealy lost all of my music, so that part didn't really matter. (By the way, I never have gotten my music back, even though the 'My Computer' function on my PC tells me it's still there, when I disconnect from the USB and try to access it, there's nothing there.)

Aug 10, 2007 | Philips GoGear HDD1830 MP3 Player

1 Answer

My philips 30gb wont play my songs!!!


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Jun 20, 2007 | Philips HDD1630 MP3 Player

3 Answers

I am having trouble putting songs onto my mp3 through the computer!!!!! HELP!


Hey, I have the same problem. I can even play from the device to the computer, but it won't play or even show any music on the device alone.

Dec 19, 2006 | Philips GoGear SA261 MP3 Player

1 Answer

My Philips MP3 Player Won't Play My Songs. What Do I Do?


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Sep 27, 2006 | Philips HDD1630 MP3 Player

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