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Hi there. The reason for your problem is that the colour cartridge contains cyan, magenta and yellow ink, plus a black cartridge of course. All the other myriad colours are produced by mixing these four basic colours. So, if you print red, it requires ink from both the magenta and yellow cartridges. Thus if your red produces a yellow print, it means your magenta is not printing. This can be due to a number of reasons, mainly an empty or faulty magenta cartridge or blocked magenta print nozzles.
If you wish me to help you with sorting out the lack of magenta, please post a new comment to this effect.
The colours in the 3 colour cartridges are cyan, magenta and yellow. If you want to print "red", this requires a mixture of magenta and yellow. Thus if only yellow is printed when you should be printing red, it means the magenta is not printing i.e. faulty/empty magenta cartridge or faulty/blocked magenta nozzles.
Please post a new comment if you wish for further help with this problem.
Red is a combination of Magenta and Yellow. Print a nozzle check and observe for Magenta, Yellow and cyan. If the three colours are printed, no problem with the cartridge. Then it must be the problem of seeing colours in your monitor. .
I had the same problem. Try cleaning the print heads. They tend to clog. Remove the cartridges, then remove the print head. Tilted slightly, it comes out easily. Run very warm to hot water over the print heads until they all run clear. Use a turkey baster to apply strong pressure to each head until it runs clear. Blow off the excess water with mouth or blow dryer. Insert into the printer and proceed to print. If that doesn't solve it, you might have a bad cartridge, but there isn't much that can go wrong with the cartridge. I have an ip4200 and an MP830. They have the same print heads and same cartridges. I have cleaned each twice and they work like new.
Here's what you should do.
Remove all ink cartridges.
Get some rubbing alcohol, preferrably 91% proof (leaves less moisture)
Get a couple normal paper towels.
Check each cartridge for dried ink and remove it using an alcohol wetted paper towel. (The deep cleaning procedures aren't always effective.)
The gold contacts on each cartridge should be gold when you are done.
Use the same procedure on the gold contacts of the ink cartridge housing inside the printer.
Take your time, do it well.
If that does not fix the problem, then do the following.
Switch the black and magenta cartridge. Some printers won't print when you do this, other printers don't know the difference. If your printer is the later, then attempt a print job using a page that has a line of both black and magenta text.
If you see a black print, then the problem is your magenta cartridge (despite having installed a new one)
If the magenta prints, then you know the magenta cartridge is good.
If the magenta prints but the black doesn't, then you have a printer failure.
Let me know your results.
Beta tester of "0"s and "1's"