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Red not printing

De colour magenta does not print. I have changed my cartridge and cleaned my printer several times, but it did not solve the problem.

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  • cobi33 Sep 09, 2009

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If you wish me to help you with sorting out the lack of magenta, please post a new comment to this effect.

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The color cartridge is faulty, you need to replace it.
If it is new ask a refund.
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I had the same problem. Try cleaning the print heads. They tend to clog. Remove the cartridges, then remove the print head. Tilted slightly, it comes out easily. Run very warm to hot water over the print heads until they all run clear. Use a turkey baster to apply strong pressure to each head until it runs clear. Blow off the excess water with mouth or blow dryer. Insert into the printer and proceed to print. If that doesn't solve it, you might have a bad cartridge, but there isn't much that can go wrong with the cartridge. I have an ip4200 and an MP830. They have the same print heads and same cartridges. I have cleaned each twice and they work like new.

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1 Answer

My magenta will not print well


Here's what you should do. Remove all ink cartridges. Get some rubbing alcohol, preferrably 91% proof (leaves less moisture) Get a couple normal paper towels. Check each cartridge for dried ink and remove it using an alcohol wetted paper towel. (The deep cleaning procedures aren't always effective.) The gold contacts on each cartridge should be gold when you are done. Use the same procedure on the gold contacts of the ink cartridge housing inside the printer. Take your time, do it well. If that does not fix the problem, then do the following. Switch the black and magenta cartridge. Some printers won't print when you do this, other printers don't know the difference. If your printer is the later, then attempt a print job using a page that has a line of both black and magenta text. If you see a black print, then the problem is your magenta cartridge (despite having installed a new one) If the magenta prints, then you know the magenta cartridge is good. If the magenta prints but the black doesn't, then you have a printer failure. Let me know your results. ZT3000 Beta tester of "0"s and "1's"

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after replacing the ink cartridges it took several cleans to come good. I have no idea how to "manually" clean the heads. So I told the printer to do it many (about 7) times. It eventually worked

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I would try to replace the printhead and the magenta cartridge at the same time. Lots of people with leaky cartridges have this same symptom only, it is with whatever color is malfunctioning.

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