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Thomson TG585v7 keeps rebooting periodically. This happens approx. three to four times a day

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Thomson Router rebooting - I am in N.Z. and have the exact same Thomson Wireless Router, TG585v7, Software version 7.4.2.7. My previous D-Link Wireless router never gave me any trouble, as soon as I installed the Thomson, I kept losing connectivity. I could watch it rebooting in front of me, all lights off, restart and reconnect. I complained to my ISP who sent me another - exactly same problem. We were away for a week and it never rebooted once. I started wondering about Wifi devices , we use an HP Ipaq (it won't connect at all to the Thomson but will to other Acess Points) - have turned Ipaq off for days on end to eliminate but Router still rebooting several times a day. My wife has an Apple IPod and it seems "perhaps" it's when that is charging that we have problems. We are working through that isolation now, I'd be interested to know if you have other wireless enabled equipment - could even be a neighbour's unit interfering.

Cheers

Steve
N.Z.

Posted on Feb 12, 2010

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If you got a firewall such as zonealarm or somthing like that .....try uninstalling it ....the router will stop restarting ....it works :)

Posted on Jun 15, 2010

  • gr3mlin589
    gr3mlin589 Jun 13, 2012

    What if your not using a firewall including windows firewall? and it randomly just reboots?

  • gr3mlin589
    gr3mlin589 Jun 13, 2012

    And what if you dont have a firewall running at all?

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I am have excatly same problem Steve. Could you plz tell me what worked for you. Appreciate.

Posted on Jan 23, 2013

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