Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Scanning My 7310 will scan photos, but not text.  When I place a document on the glass and press Scan to, I get the message "You need to install or run HP software for this feature".  I've reloaded Image Zone, but that doesn't help.  (also have done the traditional "in despair" turning the printer off and on. My Macintosh (OSX) is connected to the 7310 with a USB cable.

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Hi,

For scanning Problem, reload the Driver as i mentioned below.

1.Click start - >run then type "twain_32" click OK.

2.A window will open and click EDIT menu-> select all, then delete all the files and folders.

3.Click start - >run then type "services.msc" click OK.

4.Look for service called "HPZ PML Driver", Doubled click on it, check whether the "startup type" is "Automatic", if not changed it to automatic.Checked the "Service status" is "started".If not click on "start" button.Click Apply and OK.

5.Right click on "HPZ PML Driver" and click "Restart".Close the window.Click start - >run then type "%temp%" click OK.A window will open and click EDIT menu-> select all, then delete all the files and folders.If u cant delete them its ok, just close the window and go to step 6.

6.Disconnect the Printer USB cable, Insert the installation disk of your printer.If Installation wizard pops up, click on cancel/exit.

7.open My Computer, right click on your CD/DVD ROM Drive , then click "open".Look for folder called "UTIL" then look for folder called "CCC".There you will see a file that says "Uninstall_2". Double click on that file.

8.A run box will poppup, click OK, now you will see the command windows, hit enter the Driver that is necessary for comunication which are corrupted will be removed.

9.After that, restart the PC and Insert the Disk and install the printer.Connect the Printer USB only if the PC prompts you to connect.After installaton completes, check the scanner.

I would appreciate your response if u reply me the status.
Thank You

Posted on Feb 10, 2008

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I have a HP Photosmart 2575 xi all in one printer and I need to be able to scan documents and photos. I have no idea how to do it. How do you scan these things. I use the printer and the copier but have...


1. Turn on your computer, wait for it to boot up, then turn on the printer.
2 Double click the "HP Photo Imaging Director" icon on your desktop ( placed there when your
printer was installed on your computer ). A menu screen will appear showing the scanning
options of the printer.
3 Place your document or photo on the printer's glass top and close the lid.
4 From the menu screen, click on " Scan Picture " or " Scan Document "
When "Scan Document" is selected, a secondary screen will appear from which you will have to
make choices. After making your decisions, click "Scan" from the listed screen.
When "Scan Picture" is selected, one scanning pass will be performed, another pass will be
made after you view the result of the first pass.
Scanned pictures will go to the HP Photo Gallery and your "My Picture" folder.
Scanned documents will go to your "My Documents" folder.
Good Luck with your scanning operations!!

Jan 21, 2011 | HP Photosmart 2575 All-In-One Printer,...

1 Answer

How do you scan?


Open the Applications folder on the hard disk on which MP Navigator is installed, then open the Canon Utilities folder and double-click the navicon.gif MP Navigator 3.0 icon. MP Navigator opens.
2. Point to Scan/Import and click 'Photos/Documents (Platen)'.
macnavscanfirst.gif
3. Place the document face-down on the platen glass, and select 'Document Type'.
How to place the document and Document Type depends on the document to be scanned.
navscandocwindow.gif
How to place the document
Allow 3/8 inches (1 cm) or more space between the edges of the platen glass and the document.
Align a corner of the document with the corner at the arrow of the platen.
macnavscanselectdoctype.gif
  • When you select Color Photo or Black and White Photo, the position or size of the image may not be scanned correctly if you do not leave 3/8 inches (1 cm) or more space between the edges of the platen glass and the document.
  • When you select Color Photo or Black and White Photo, the position or size of the image may not be scanned correctly depending on the document. In such a case, select Document Size such as A4 or Letter according to the document to be scanned.
  • When you select Magazine(Color), the Descreen function will be enabled and scanning takes longer than usual. To reset the Descreen function, disable Descreen in the Scan Settings dialog box.

4. Click 'Specify'... and set the preferences as required.
The Scan Settings Dialog Box opens. Specify the Document Size and Scanning Resolution.
macnavscanscanset.gif
  • When Document Size is Auto Detect or Auto Detect(Multiple Documents), the position or size of the image may not be scanned correctly depending on the document. In such a case, select Document Size, such as A4 or Letter according to the document to be scanned.
5. Click 'Scan'.
Scanning will begin.
When the document has been scanned, the scanned image is displayed in the Thumbnail List area.

Oct 26, 2010 | Canon MP610 Photo All-In-One Printer

1 Answer

How do you scan an item to the computer


Use the scan features
Scanning is the process of converting text and pictures into an electronic format for
your computer. You can scan just about anything: photos, magazine articles, text
documents, and even 3D objects, as long as you are careful not to scratch the glass
on your HP All-in-One.
You can use the scanning features of your HP All-in-One to do the following:
● Scan text from an article into your word processor and quote it in a report.
● Print business cards and brochures by scanning a logo and using it in your
publishing software.
● Send photos to friends and relatives by scanning your favorite prints and
including them in e-mail messages.
● Create a photographic inventory of your house or office, or archive treasured
photos in an electronic scrapbook.
To use the scan features, your HP All-in-One and computer must be connected and
turned on. The HP All-in-One software must also be installed and running on your
computer prior to scanning. To verify that the HP All-in-One software is running on a
Windows computer, look for the HP Digital Imaging Monitor in the system tray at the
lower right side of the screen, near the time. On a Mac, the HP All-in-One software is
always running.
Note Closing the HP Windows system tray icon can cause your HP All-in-
One to lose some of its scan functionality and result in the No Connection
error message. If this happens, you can restore full functionality by restarting
your computer or by starting the HP Image Zone software.
For information on how to scan from the computer, and how to adjust, resize, rotate,
crop, and sharpen your scans, see the onscreen HP Image Zone Help that came with
your software.
This chapter contains information on: sending a scan to and from different
destinations, and adjusting the preview image.
Scan to an application
You can scan originals placed on the glass directly from the control panel.
1. Load the original face down on the right front corner of the glass.
2. Press Start Scan on the control panel.
A preview image of the scan appears in the HP Document Viewer window on
the computer, where you can edit it.
For more information on editing a preview image, see the onscreen HP Image
Zone Help
that came with your software.
3. Make any edits to the preview image in the HP Scan window. When you have
finished, click Accept.
The HP All-in-One sends the scan to the HP Image Zone software, which
automatically opens and displays the image.
User Guide 31
Scan
The HP Image Zone has many tools that you can use to edit your scanned image.
You can improve the overall image quality by adjusting the brightness, sharpness,
color tone, or saturation. You can also crop, straighten, rotate, or resize the image.
When the scanned image looks just the way you want it, you can open it in another
application, send it through e-mail, save it to a file, or print it. For more
information on using the HP Image Zone, see the onscreen HP Image Zone Help.

Aug 30, 2010 | HP PSC 1510 All-In-One InkJet Printer

1 Answer

How do you get the Canon Pixma mp500 to scan?


Hi there,

Scanning images,
About Scanning images
You can scan images from the machine to a computer without printing them and save them in popular formats. Scanned data saved on your computer can be processed using image processing software. Furthermore, you can use the OCR (Optical Character Recognition) software to convert scanned paper documents to text data.

* Before scanning
Before scanning images, confirm the following :
- Are the necessary software (MP Drivers and MP Navigator) installed ?
If the software is not installed, install it.
- Does the document to be scanned meet the requirements for an original to be set on the Platen Glass ?
- Is the machine connected to a computer correclty.
Confirm that the connection between the machine and the computer is physically secure.

Scanning Methods.

A) Scanning Using the MP Navigator
MP Navigator enables you to scan in documents loaded on the Platen Glass and view images saved on your computer or on a memory card. Scanned documents can be previewed and easily printed and edited according to your needs.
You can use the supplied application softwares to edit or print the document you have scanned.

Windows : Double-click the [MP Navigator 2.0] icon on your desktop to launch MP Navigator.
Mac : Select [Applications] from the [Go] menu, then double-click the [MP Navigator 2.0] icon to launch MP Navigator.

You can launch the following application software from the MP Navigator.
* Easy-PhotoPrint (Photo Printing)
* ArcSoft PhotoStudio (Photo image editing)
* ScanSoft OmniPage SE ( Converting scanned document to text)
- This application software may not be supplied with teis machine in some country.

Note : If you did a [Custom Install] and only installed the MP Driver and MP Navigator, these application software were not installed and thus cannot be launched. To launch any of the above application softwares from MP Navigator, do a [Custom Install] once again to install them.
For detailed operations of the MP Navigator, refer to the Scan Guide.


B) Scanning Using the Operation Panel of the Machine
You can scan documents to your computer by using the Operation Panel.
Important : Do not insert or remove USB cables when scanning images with the machine connected to a computer, or when the computer is at sleep or standby mode.
*If you are using Windows XP
The program selection screen is displyed the first time you press [Color] or [Black] on the machine.. Specify the [MP Navigator 2.0] as the application software to use, check [Always use this program for this action], then click [OK]. From the next time, MP Navigator is automatically started.

*When using Mac OS X
For the machine to start scanning when [Color] or [Black] is pressed, you need to set MP Navigator as the starting application software in Image Capture under [Applications] of Mac OS X.

1) Press [ON/OFF] to turn on the machine.
2) Load the documents on the Platen Glass.
3) Select the scan option.
a) Press [Scan].
The scan operation selection screen is displayed.
b) Use Up or Down arrows to select the scan operation, then press [OK].
Scan standby screen is displayed.
Save to PC : The document is scanned and saved.
Save as PDF file : The document is scanned and stored as a PDF file.
Attach to E-Mail : The document is scanned, and the image is attached to an e-mai using the e-mail application software.
OPen with application : The document is scanned and displayed on the registered application software.

4) Press [Color] or [Black].
The document is scanned. The settings configured from MP Navigator apply when scanning.
Important : If with some types of original the position and size of the image is not scanned in correctly, please refer to the "Selecting the Behaviour of the Operation Panel with Mp Navigator " in the Scan Guide (on-screen manual). and change the MP Navigator [Document Type] and [Document Size]] to match those of the original being scanned.
Note : The operation to be performed after scanning the document depends on the scan operation setting you have selected in step 3. For details on how to modify the operation settings, refer tp the Scan Guide on-screen menual.

C) Scanning from an Application Software
You can scan an image from TWAIN-or- WIA (Windows XP only) complaint application software and handle the scanned image in the application software. For detailed operations, refer to the Scan Guide (on-screen manual).

Hope this helps.
Please rate my response.
Thanks
Have a good day.

Dec 07, 2009 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

How to scan picture to upload on computer


First, ensure you are connecting the scanner to your computer. I'm assuming USB connection, and that you're using an operating system supported by this device.

Next, install the drivers and software for this device. Those should have come with an installation disc, but if you don't have that disc, you can get them from the PIXMA MP830 support site, here:
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=123&modelid=12804

To scan a single document, place the document:
1. Place the document face down on the platen glass.
2. Open the MP Navigator 2.2 software.
3. Click Scan Photo/Document.
4. Click Document Type drop-down arrow and select the type of document to be scanned. Chose from the following types.
  • Color Document(Simplex): Select this to scan one side of color documents.
  • Color Document(Duplex): Select this to scan both sides of color documents.
  • B/W Document(Simplex): Select this to scan one side of monochrome documents.
  • B/W Document(Duplex): Select this to scan both sides of monochrome documents.
  • Text(Simplex): Select this to scan one side of text documents.
  • Text(Duplex): Select this to scan both sides of text documents.
5. Click 'Specify' and set the preferences as required. Click here for detailed information

6. After making the setting changes, click 'Scan'

7. Click 'Save to PC' or 'Save as PDF file'. Save to PC is displayed when an image is captured with Scan Photo/Document or Batch Scanning


The directions for Batch Scanning, or using the ADF to scan, are shown below.
  1. Place the document(s) in the Automatic Document Feeder (ADF).
    1. To scan using the ADF, remove any documents from the platen glass.
    2. Open the document tray.

      mp830_documenttrayopened.jpg
    3. Insert the documents face-up in the ADF and then adjust the document guides.

      mp830_adfguides.jpg
      Note:
      When scanning using the ADF, the documents will automatically feed.


  2. On the Windows desktop, double-click 'MP Navigator 2.2'.
    1. Alternatively, on the Windows taskbar, click 'Start', point to '(All) Programs', 'Canon', then 'MP Navigator 2.2'.
    2. Then click 'MP Navigator 2.2'. MP Navigator opens.

  3. Click 'Batch Scanning'.

    mp830_batchscanning01.gif

  4. Click Document Type drop-down arrow and select the type of document to be scanned. Chose from the following types.

    * Color Document(Simplex): Select this to scan one side of color documents.

    * Color Document(Duplex): Select this to scan both sides of color documents.

    * B/W Document(Simplex): Select this to scan one side of monochrome documents.

    * B/W Document(Duplex): Select this to scan both sides of monochrome documents.

    * Text(Simplex): Select this to scan one side of text documents.

    * Text(Duplex): Select this to scan both sides of text documents.

  5. Click 'Specify' and set the preferences as required. Click here for detailed information.

  6. After making the setting changes, click 'Scan'.
    1. After the documents are scanned, a dialog box will appear indicating to load the next document.

      mp830_scancomplete.gif
    2. After the next document is loaded, click 'Scan'.
    3. Repeat steps 6a and 6b until all documents have been scanned and then click 'Exit' to end the scanning process.

  7. After all documents have been scanned, ensure the documents, in the preview area, are selected (have a check mark).

    mp830_batchscanning03.gif

  8. Click 'Save to PC' or 'Save as PDF file'. Save to PC is displayed when an image is captured with Scan Photo/Document or Batch Scanning.

    mp006.gif
    Save to PC dialog box


    mp007.gif
    Save as PDF file dialog box

  9. Make settings to save a file. (Click File save settings for details.)

  10. Click 'Save' after all settings have been selected.

Aug 27, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Unable to copy from scanning bed


There is probably a little switch that gets tripped when the document feeder is in correctly. This is preventing you from scanning from the glass.

Jun 02, 2009 | HP Officejet 7310 All-In-One Printer

1 Answer

Scanning


Scanning Photos With the Control Panel Scan menu, you can scan photos to a file, application, or memory card.
Scan to File 1 Place a photo or photos face down on the scanner glass.
2 Press Scan to display the Scan menu.
3 Press �� or �� to select Photo.
4 Press �� until Scan To is selected.
5 Press �� or �� to select File.
6 Press Start.
The document is scanned and saved based on the Kodak AiO Home Center scan picture settings.

You can change the folder where you want these saved. Just go to tools in your printer window.
Hope this helps- Happy scanning!

Jan 29, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

How do i scan a document?


Place photo on glass platen, then got to START
Start button, Canon Utilities, Solution Menu, Scan/import, photo/platen, then press big green button.
THen have fun scanning it is fantastic

Jan 23, 2009 | Canon PIXMA MP610 InkJet Printer

1 Answer

I press scan it it wont scan my picture.


1. To load a picture, lift the lid and place the original face down on the left front corner of the glass, with the sides of the picture touching the left and bottom edges.
2. Close the lid

Scanning a text document
  1. Load the original.
  2. From the HP Director , click Scan Document .
  3. From the HP Scanning dialog box, select the desired options and Scan to destination.
  4. A preview of the image will appear in the HP Scan window. Make any edits from the HP Scan window and click Accept .
  5. Click Scan . The document will open in the selected Scan to destination.
Scanning a picture
  1. Load the original.
  2. From the HP Director , click Scan Picture . A preview of the image will appear in the HP Scan window.
  3. Make any edits from the HP Scan window and click Accept . The HP PSC sends the scan to the HP Photo & Imaging Gallery , which automatically opens and displays the image. The HP Photo & Imaging Gallery has many tools to edit the scanned image. For more information about using the HP Photo & Imaging Gallery , see the onscreen help that came with the software.
Stopping a scan To stop scanning, press Cancel on the front panel. Hope this helps. Good Luck.

Apr 08, 2008 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

Scanning with the brother mfc 7300c


FIRST OF ALL YOU WILL NEED TO INSTALL THE BROTHER MFC SUITES CD THAT CAME WITH YOUR MACHINE, WHEN YOU HAVE DONE THE INSTALLATION, BRING UO THE PROGRAM PAPER PORT OF YOUR MONITOR, PUT THE COPY THAT YOU WANT SCAN ON THE FLAT BED, IN THE UPPER LEFT HAND YOU WILL SEE PHOTO OR TEXT CLICK WHICH EVER YOU ARE SCANNING, NOW CLICK SCAN ANOTHER SCREE WILL COME UP AND ASK YOU IF YOU ARE USING THE FKAT BED( THE GLASS OR THE DOCUMENT FEEDER. CLICK THAT, NEXT TELL IT AGAIN PHOTO OR TEXT OR WHAT EVER THEN CLICK SCAN, ON THE SCREEN YOU WILL SEE THE SCANNING TAKING PLACE, THEN YOU WILL SEE THE SCANNED ITEM  EITHER IN MY DOCUMENTS OR MY PICTYRES DEPENDING WHERE YOU TOLD YOUR COMPUTER TO PUT THEM HOPE THIS HELPS, GOOD LUCK BROTHER SR TECH

Nov 13, 2007 | Brother MFC 7300C InkJet Printer

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