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I have an acer aspire 6930 with built in acer crystal web cam, on msn it goes to connect but after 20 seconds it freezes and the viewer just gets a white screen n then it cuts off, ive not touched anything it used to work fine

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Try using your CrystalEye software with the camera. If this occurs with Acer's software then it might be the camera.

You may need to re-download MSN's software to restore total function if the camera is fine.

Check for driver updates from Acer, too.

Posted on Sep 12, 2009

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