Question about Sony Grand WEGA KF50WE610 50" Rear Projection HDTV-Ready Television

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Band on top of Sony Grand Wega Model KDF-E42A10

Recently I noticed a dark band on the screen which covers to 10% percent of the screen. You can see the band when viewing either television or a watching a DVD. Is this a sign my lamp needs replacement?

Thanks in advance!
Erwin

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  • BigE72 Dec 13, 2007

    Just an additional note...thinking my lamp was the problem i replaced the lamp, however the dark band is still present. Also I noticed the dark band is still present when there is no input selected i.e. television or DVD projected on the screen.

  • AD1961 Dec 26, 2007

    My 50" wega is just coming up on two years old. I have noticed a blue band across the bottom couple of inches across the screen which is less towards the sides. It is as though the information band from watching sports or the weather channel has embedded the screen. I have just started researching this issue looking for corrective suggestions.

  • BigE72 Jan 06, 2008

    Thanks for the suggestion T! That's a real bummer the potential fix is $750. Do you know if Sony would pay for any of the associated costs for the part or labor?

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I contacted Sony on the last day of the 2 year mfg. warranty 12/26/07, I explained the entire issue and within five minutes I received a warranty repair number and a promise that the repair facility would call to confirm the date to do the repair, 01/02/08 . The tech called back the same day to ask a couple of questions and confirm, showed up and replaced the OB within an hour. The entire experience was more of an insightful pleasure than a bother. Thanks SONY

Posted on Jan 07, 2008

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Contact Sony Auth Servicecenter....Probable bad Optical Block
Assy. .....Part # A-1606-008-A at cost = 750.00+600.00 core..........................................T.

Posted on Dec 26, 2007

  • Vista Electronics Jan 07, 2008

    I would certainly give Sony a chance to help you....maybe

    they will offer a compromise..................T.

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