Question about Creative Labs ZEN Vision:M Digital Media Player

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Zen hi was hoping you could put me in touch with some one thats got a broken zen version M with crcked screen i would buy it if its going cheap thanks

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Re: zen - Creative Labs ZEN Vision:M Digital Media Player MP3 & Digital Media Players


Posted on Dec 10, 2007

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HIya. Some of the pixels on the left hand side of my zen have faded and seem broken ?

your screen is broken. not in the way you are probably thinking of (with a 'spider web') but you need to replace the screen. if it is still under warranty you can send it into the manufacturer to get replaced. if it isn't, you will need to buy a new zen because the screen on these players are incredibly difficult to replace. go here to put in a replacement request:

Jan 17, 2011 | MP3 & Digital Media Players

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My mp3 player stays on all the time and i cant turn it off

  1. Check that the Creative Zen Touch has the most current version of the firmware driver. Firmware updates typically fix most common errors and problems encountered when using the Zen Touch. Turn on the MP3 player and select "System" in the home menu. Click "Information" then press "Settings." Select "About." Look for the internal firmware's version number listed under "Version." The most recent firmware is 2.01.00 and was released in 2006. If your software is outdated, download an update from the Creative support site:
  2. Ensure that the song files you are trying to transfer to the Zen Touch are compatible with the player. On your computer, right click the song file to view its file format. The Zen Touch can play all unprotected WMAs, WAVs and MP3s. It does not support the popular protected AAC format that is used in online stores such as Apple iTunes.
  3. Verify that the Zen Touch's internal battery is fully charged. This may cause what appears to be a blank or dead screen, as well as slow responsiveness to your touch. Insert the power adapter brick connector into the Zen Touch's power port found on its right-hand top corner. Plug the adapter into a wall outlet to begin charging. The MP3 player will be finished charging in four hours. You may use the MP3 player while it is charging, but this may slow down the charging process.
  4. Adjust the screen contrast on the Zen Touch. This may resolve any issues you have with viewing the screen in bad lighting. From the main menu, click "Settings" and choose "Contrast." Slide your finger up or down the Zen Touch's touch pad to adjust the contrast to a suitable setting.

Sep 24, 2009 | Creative Labs Zen Touch MP3 Player

2 Answers

ZEN VISION W LCD screen broken

It does not worth it. It's better you change its LCD.
It's original LCD is Samsung LTG430WQ-F02. But it is hard to find at cheap price.
But you can also change it with Sharp LCD screen which is spare part for the Playstation Portable (PSP 1000).
I bought one from ebay for 15 USD , replace, It is working great.
Search in ebay : "sharp lcd psp 1000"

Jan 29, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Upgrade firmware problem zen touch 20 gB

I contacted Creative about a similar problem with mine when I went onto Vista and they advised that I had to update the firmware. The downside they stated was that I would probably lose all my songs. The only way round this is to save them all to a non vista computer and then upgrade and hope you can put them back onto your player. Here is the info they sent me. Not sure if it works as I never got round to it.

I understand that you cannot get the software to work in your Windows
With regards to your enquiry, there are two things that you need to
consider, player and the software.

For a proper set up, you should update the player with an MTP Firmware
version using a PC with Windows XP installed.
What is the MTP Firmware?

Ensure that computer has both Service Pack 2 and Windows Media Player
a. Verify SP version, click+Start+Run+type Winver.

Next, update the driver first, once it has been installed, connect the
player then click the MTP firmware program.

Proceed to this link and download the following files needed.
just click on the link above then type the filename of the
driver version : JB3MV2_PCWDRV_US_2_01_00.EXE
firmware version : ZenTouchP4S_PCFW_LB_2_11_01.exe
at the search box provided.
download and save them to your folder. Click the program and follow
further instructions during the installation.

For instruction on updating the firmware, please use the link below and
select ZENTouch

As for the software, you maybe required to download and install the
following updates below:
Please view important notes written at the website for further

Proceed to this link
then type the filenames: CMS5_PCAPP_LB_5_10_38.exe


at the search box provided. Ensure device is attached before you start
the installation.

Sorry it's so long winded and I hope it works.


Jan 02, 2009 | Creative Labs Zen Touch MP3 Player

1 Answer

Creative touch zen player

i hope you have media player 11 then

Dec 27, 2007 | Creative Labs Zen Touch MP3 Player

1 Answer

Error with Napster,/?St=70,E=0000000000295074190,K=561,Sxi=1,Kb=ww_english_add,VARSET=ws:,Case=obj(7931),Kb=ww_english_add
To use an MP3 player with online music subscription services, the following is needed:
  • A specific application from the online music service provider
  • Windows Media Player 11.
  • Windows XP Service Pack 2 or Vista. To check the Service Pack version, click on Start, Control Panel and then System.
  • An MP3 player with MTP/PlaysForSure firmware installed. Currently, the following players support PlaysForSure either out of box or with an available firmware upgrade: ZEN Vision W, ZEN V Plus, ZEN V, ZEN Vision:M, ZEN Vision, ZEN Sleek Photo, ZEN Micro, ZEN MicroPhoto, ZEN Sleek, ZEN Touch, ZEN Xtra, and ZEN PMC.

Nov 30, 2007 | Creative Labs Zen Touch MP3 Player

1 Answer

Zen V Screen

i think it will be better or cheaper for you to buy a new one :) or you could look up spare parts for a Zen player. hope this helps :)

Sep 15, 2007 | Creative Labs Zen V MP3 Player

1 Answer

Zen Touch 40GB Scroll Problem.

There is a circuit board under the touchpad that has probably gone bad. You should purchase a Zen Touch with some other problem like bad hard drive or broken screen, but that has a working touchpad, and swap the outer body for the working one.

Sep 11, 2007 | Creative Labs Zen Touch MP3 Player

1 Answer

Cracked screen

I would actually try taking it into a tech place where they can at least recover your hard drive... I would try calling Creative and finding out how much it would cost to replace the screen on it. If not, at least check maybe eBay and have somebody from a local electronics store (best buy, geek squad, radioshack, etc) try to put it on for you. Some places might even be able to order the parts for you. Is it a Vision? Because I have a Creative Zen Touch that had a hard drive failure... So if it's a Creative Zen Touch, I'd be willing to send you the damn thing so you can take the screen off of it since it's just collecting dust now. Hope some of this helps?

May 08, 2007 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Should I fork out for repairs or just buy a new mp3?

personaly i do not think that it is worth it getting it repaired, what i would do is buy a cheap one for work so that if anything happens to it it wont matter(water,gets trodden on etc), and buy a desent one for the rest of the time

Jun 13, 2006 | Creative Labs ZEN SLEEK MP3 Player

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