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Internal error with my xerox phaser 6110 MFP

I got the error message "Internal error wer OFF/ON . All the buttons are inactive. I can't even use the tip "erase memory' because of that. May be I need to open the printer and try to erase the memory directly but I am afraid I will damage the printer. So please help me before I do so. Thanks

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I have tried all the tips but my problem remained so I took the front panel off then I unplugged the battery for one minute and then replugged the battery and reassembles the printer. After that it works and I don't have the problem back untill now. May be it's a bit risky but instead of discarding the whole printer I tried it. Just a little courage!

Posted on Sep 25, 2009

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Erasing the memory physically is not a good idea, turn off the computer, unplug it and wait 2 minutes before restarting it, I will look up the cause and get back to you

Posted on Sep 09, 2009

  • Dave Hamilton
    Dave Hamilton Sep 09, 2009

    I am not sure what is causing this, if the reboot didnt work repost the problem with a bit more info

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