Question about HP PSC 750 All-In-One InkJet Printer

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I have hp psc 750 all in one, it shows me some errors that says I installed incorrect color cortridge. but it's correct... and don't have any problem... and when i tryed to fix this problem... when i turn my hp all in one off and again turn it on.... it dosen't recognize it's scanner... and show me a new error and say to turn it off and on! what should i do!?

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  • HP Master
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Check thge printer cable and also clean the catridge.

Posted on Sep 09, 2009

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Error - cartridge incorrect


Check to see if the installed cartridge is the correct one for the printer. If the cartridge is the proper part number, remove the ink cartridge and make sure all the packaging tape has been removed from the copper circuitry strip on the backside of the cartridge. Reinsert the cartridge and try printing again.
If the error continues, remove the cartridge again and clean the copper circuitry strip on the backside of the cartridge, and the contacts inside the printer, by following the instructions below:
1. Use a clean, dry, soft, lint-free cloth. Locate the copper-colored circuitry strip on the back of the cartridge.
2. Wipe the copper-colored strip with the dry cloth. Use an upward motion, from the nozzle end to the top of the cartridge. Do not wipe the nozzle end of the cartridge or touch the nozzle plate. Wipe the contacts only once.
3. To clean the printer contacts, carefully look for fibers or contamination on the electrical contacts inside the carriage assembly, but do not wipe the printer contacts with any object. The contacts in the printer can be damaged if too much pressure is applied during a wiping process. Try to remove any visible attached debris within the carriage assembly by gently pulling the debris off with your fingers. If the carriage contacts show noticeable damage, contact the HP Customer Care Center listed in the printer's User's Guide.
Reinsert the cartridge and try printing again. If the error continues, the cartridge may need to be replaced.
Hope this helps. Please rate my response.
Thanks.
Have a good day.

Mar 15, 2010 | HP PSC 750 All-In-One InkJet Printer

1 Answer

Remove and check color cartridge or incorrect black/color cartridge errors


I have to ask this question of you, just to make sure this is not an issue. Are you using a factory new ink cartridge?
Please consider the following:
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges
Don

Feb 06, 2010 | HP PSC 750 All-In-One InkJet Printer

2 Answers

Inserted correct hp cartridge however, display screen reports error incorrect colour cartridge installed? please help


The color cartridge you have is likely electronically damaged. I would recommend trying to exchange for a new one or get your money back.

Jan 19, 2010 | HP PSC 750 All-In-One InkJet Printer

1 Answer

Won't print gives error message above power and function push button incorrect color cartridge installed---was working fine yesterday no cartridge was done...


uninstall and reinstall printer and make sure u follow the promp and put the right cartridge in the right spot....black and color....2 different chambers

Apr 19, 2009 | HP PSC 750 All-In-One InkJet Printer

1 Answer

Printer reads "Incorrect Print Cardtridge Installed"


According to the HP website, the correct cartridge for the HP PSC950 is HP15 or HP78. Comes in black only or tri-color.

Dec 22, 2008 | HP PSC 950 All-In-One InkJet Printer

1 Answer

Color cartridge wont print


The color cartridge is defective. Sometimes, when the printer detects a refilled cartridge, it "marks" the cartridge as defective hence the refilled cartridge will not work on any printer.

Jul 21, 2008 | HP PSC 750 All-In-One InkJet Printer

2 Answers

Error message Incorrect printer cartridge (but it is correct )How do i correct this error


I've never encountered a problem like yours on the HP78 cartridge or even the HP15. Have you tried cleaning the cartridge as well as the printer pin? The only time we had this problem with one of our customers, we cleaned the cartridge and the printer pins and the problem was gone. Let me know if this helps.

Jul 14, 2008 | HP PSC 750 All-In-One InkJet Printer

1 Answer

Changing cartridges


I just turned on my hp psc 750 and an error message appeared. Incorrect black cartridge installed
I just used it yesterday, what is wrong???

Nov 06, 2007 | HP PSC 750 All-In-One InkJet Printer

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