Question about Gateway 19" Widescreen Flat Panel TFT LCD HD Monitor
Mine too. I don't remember using a pin, but I only have a few different ones I ever use and none of them work... I have to call customer service tomorrow and will hopefully get a solution. Thankfully, after a report to the better business bureau and a few nasty phone calls, I was able to get my monitor listed as being under warranty so the tech support idiots would actually talk to me. I just had everything unplugged for 2 weeks. Come back... and this theft deterrent **** is turned on somehow...
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Posted on Jan 02, 2017
Are you using Gateway EZTune software, please read here:
Posted on Apr 28, 2010
The theft deterrence system can be disabled temporarily by unplugging the monitor's power cord. Then it will start the counter again. (The default is 60 minutes and is set in the EzTune software.) The software locks the monitor to one computer (the one running the EzTune software). To disable the theft deterrent message, enter EzTune and click on the Extras tab. Then select the Theft Deterrence section and enter the PIN. The PIN can be saved online and then you can request it if forgotten: https://pinreg.portrait.com/index.php?OEM=gwy&PRODUCT=dtune&ULANG=enu .
The EzTune software is available here: http://oem.portrait.com/dtune/gwy/enu/upgrade.html .
The user's guide and other documentation is available here: http://support.gateway.com/s/MONITOR/7005574R/7005574Rnv.shtml .
I hope this helps.
Posted on Mar 15, 2011
Tips for a great answer:
The CTD system requests the IPC to illuminate the indicator only when the ignition switch is OFF. The CTD system uses the indicator in order to identify system status. For specific CTD condition that will illuminate the security indicator, refer to Content Theft Deterrent (CTD) Description and Operation .
The IPC performs the displays test at the start of each ignition cycle. The indicator illuminates for approximately 3 seconds.
SERVICE THEFT SYSTEM The radio illuminates the SERVICE THEFT SYSTEM message when the VTD system detects a failure. The radio receives a message from the theft deterrent control module via the serial data circuit requesting illumination.
This is one you need to take to the dealer , unless you have a GM factory scan tool !
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