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Gateway Shield Theft Deterrent system askin for pin#

Mine too. I don't remember using a pin, but I only have a few different ones I ever use and none of them work... I have to call customer service tomorrow and will hopefully get a solution. Thankfully, after a report to the better business bureau and a few nasty phone calls, I was able to get my monitor listed as being under warranty so the tech support idiots would actually talk to me. I just had everything unplugged for 2 weeks. Come back... and this theft deterrent **** is turned on somehow...

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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budmrtn
  • 11361 Answers

SOURCE: The theft deterrent comes on. I reset the monitor

Are you using Gateway EZTune software, please read here:
http://www.fixya.com/support/r4558549-gateway_lcd_monitor_eztune_theft

http://s807.photobucket.com/home/budm/allalbums

Posted on Apr 28, 2010

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SOURCE: Monitor message says "Theft Disable

The theft deterrence system can be disabled temporarily by unplugging the monitor's power cord. Then it will start the counter again. (The default is 60 minutes and is set in the EzTune software.) The software locks the monitor to one computer (the one running the EzTune software). To disable the theft deterrent message, enter EzTune and click on the Extras tab. Then select the Theft Deterrence section and enter the PIN. The PIN can be saved online and then you can request it if forgotten: https://pinreg.portrait.com/index.php?OEM=gwy&PRODUCT=dtune&ULANG=enu .

The EzTune software is available here: http://oem.portrait.com/dtune/gwy/enu/upgrade.html .

The user's guide and other documentation is available here: http://support.gateway.com/s/MONITOR/7005574R/7005574Rnv.shtml .

I hope this helps.

Cindy Wells

Posted on Mar 15, 2011

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How am i supposed to get ride off the Service theft system?


It's hard to fix something if you don't know how it works ! Fixed ignition ? What did you fix or change ?
SERVICE THEFT SYSTEM
Security: Refer to Theft Systems Description and Operation in Theft Deterrent
You need to have it checked for trouble codes .
The theft deterrent system on this vehicle is comprised of two separate systems, the vehicle theft deterrent (VTD) system and the content theft deterrent (CTD) system. The VTD system prevents drive away theft by keeping the vehicle from starting. The CTD system is the vehicle alarm system which discourages unauthorized entry into the vehicle. These systems are described and diagnosed separately within this section.
Theft System Indicators
SECURITY The instrument panel cluster (IPC) illuminates the SECURITY indicator as determined by the vehicle theft deterrent (VTD) system and the content theft deterrent (CTD) system. The IPC receives a message from the theft deterrent control module or the rear integration module (RIM) via the serial data circuit requesting illumination.
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The VTD system requests the IPC to illuminate the indicator only when the ignition switch is ON. The VTD system uses the indicator as a malfunction indicator. For specific VTD condition that will illuminate the security indicator, refer to
Vehicle Theft Deterrent (VTD) Description and Operation .


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The CTD system requests the IPC to illuminate the indicator only when the ignition switch is OFF. The CTD system uses the indicator in order to identify system status. For specific CTD condition that will illuminate the security indicator, refer to Content Theft Deterrent (CTD) Description and Operation .


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The IPC performs the displays test at the start of each ignition cycle. The indicator illuminates for approximately 3 seconds.
SERVICE THEFT SYSTEM The radio illuminates the SERVICE THEFT SYSTEM message when the VTD system detects a failure. The radio receives a message from the theft deterrent control module via the serial data circuit requesting illumination.
This is one you need to take to the dealer , unless you have a GM factory scan tool !

Nov 21, 2015 | 2004 Cadillac CTS

1 Answer

Changed steering column n won't atrt


Where is the ignition switch at , on the steering column ? Did you transfer the theft deterrent control module from the old column to the new one ? Do you have any lights lit on the dash , SECURITY ? Your car has a anti-theft system , the key has a transponder pellet imbedded in the head of it . Behind the plastic cover of the steering column ,around the ignition lock cylinder is the theft deterrent control module an antenna !
The vehicle theft deterrent (VTD) system functions are provided by the theft deterrent control module. The VTD system prevents vehicle operation if a valid (learned) transponder PASS-Key?®III (PK3) ignition key is not used to start the vehicle. The theft deterrent control module has an exciter that is part of the theft deterrent control module as an assembly. The PK3 key has a transponder embedded in the plastic head of the key. The exciter is an antenna which is made up of wire coils which surround the ignition lock cylinder. The PCM enables the engines starter and fuel delivery system when it receives a valid (learned) password from the theft deterrent control module via the class 2 serial data circuit. The components of the VTD system are as follows:

Apr 14, 2015 | 2002 Buick Rendezvous

1 Answer

1999 oldsmobile cutlass computer will not communicate with car


When the motor was replaced , was the original PCM changed as well ? Did you have the anti-theft system programmed . Theft - system light on -DTC'S - diagnostic trouble codes are stored . Need a factory or professional scan tool read these codes . The other computers on the vehicle will communicate . BCM
Important: Due to component variability, the vehicle theft deterrent (VTD) system must have the learn procedure performed regardless, if the vehicle starts on the first ignition cycle after a VTD repair.
All codes in the theft deterrent module must be cleared for a relearn.
The vehicle theft deterrent system is designed in order to prevent vehicle theft by disabling the fuel injectors unless the lock cylinder is correctly engaged by a mechanical key. The theft deterrent system uses the following 4 components for theft prevention:
• The lock cylinder
• The ignition switch
• The body control module (BCM)
• The powertrain control module (PCM)
When starting the engine, the PCM searches for a password from the BCM through the Class 2 serial data circuit. If the password is not recognized or not present, the PCM will disable the engine. Two modes of tamper detection are provided:
• No password received
The engine will start and stall quickly. SECURITY telltale will flash on the instrument panel cluster (IPC) and then stay ON steady.
• Incorrect or disable password received (More than 3 invalid passwords are received)
The engine is disabled for at least 10 minutes and the SECURITY telltale will illuminate solid on the IPC during the 10 minutes.
After the vehicle has passed theft detection, the PCM will continue normal operation.

DTC B2947 Security System Sensor Power CKT Low
DTC B2948 Security System Sensor Power CKT High
DTC B2957 Security System Sensor Data Circuit Low
DTC B2958 Security System Sensor Data Circuit High
DTC B2960 Invalid Coded Key Present
DTC B3031 Key Decoder Device in Assem Learn Mode
DTC B3033 Security System Indicates Tamper

Does pin # 16 at the DLC have B+ voltage ?

Mar 07, 2018 | 1999 Oldsmobile Cutlass

1 Answer

Monitor message says "Theft Disable


The theft deterrence system can be disabled temporarily by unplugging the monitor's power cord. Then it will start the counter again. (The default is 60 minutes and is set in the EzTune software.) The software locks the monitor to one computer (the one running the EzTune software). To disable the theft deterrent message, enter EzTune and click on the Extras tab. Then select the Theft Deterrence section and enter the PIN. The PIN can be saved online and then you can request it if forgotten: https://pinreg.portrait.com/index.php?OEM=gwy&PRODUCT=dtune&ULANG=enu .

The EzTune software is available here: http://oem.portrait.com/dtune/gwy/enu/upgrade.html .

The user's guide and other documentation is available here: http://support.gateway.com/s/MONITOR/7005574R/7005574Rnv.shtml .

I hope this helps.

Cindy Wells

Mar 15, 2011 | Gateway FPD1975W 19" LCD Monitor

1 Answer

The LCD keeps turning on and off and it give me an error Theft deferrent mode press menu but when press it turrns off againg


Im going to presume that you are not using the computer that the monitor came with.

You have two options.

1. access the utility and disable the theft deterrent by using the PIN that was entered when it was first accessed.

2. hook it up to the original computer that it was mated to and see if you can disable the "lock", but I believe you will still need the PIN.

you can find more info at the link below


Click Here

Jul 12, 2010 | Gateway FPD1975W 19" LCD Monitor

1 Answer

Gateway monitor 22"


I think the guys at www.securedata.biz have a fix for that.

Jul 11, 2010 | Gateway FPD1975 19" LCD Monitor

2 Answers

Theft Deterrance system


If you ever have this problem but cannot get to the 'extras' button, leave the computer on that (hopefully) already has the eztune software installed, pull the power on the monitor (the cord, not just press the power button) and then plug it back it...it should unlock automatically. It ticks me off that I just got off the phone with gateway tech support and they wouldnt tell me that because my monitor is 'out of warranty'...purchased 4/8/08 and problem today 7/15/09...bums. Anyway, they offered to fix for a fee. I got it fixed.

Sep 29, 2008 | Gateway FPD1975W 19" LCD Monitor

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