Question about Sony Handycam DCR-TRV140E Digital Camcorder

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ERROR C:32:11 Tape door won't close. Re-aatach Power source message C:32:11 I have a Sony Handycam model DCR-HC38. It's only 9 months old and has been barely used. When I went to change the tape, everything worked fine ejecting the tape, but I can't get it to close with (or without) a new tape. I tried reinserting the old tape with no luck. I get a message to "re-attach the power source" now when I turn it on. I've replaced the battery with no luck. I've tried running it on just the power cord with no luck. I've tried the reset button with no luck. There is an error message flashing in the upper right corner (C:32:11). Any guidance or suggestions? Thanks

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  • reme2 Nov 14, 2009

    I have an error as described above 32.11 and can not close the door. How can I solve this.

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Posted on Sep 10, 2009

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SOURCE: sony handycam dcr-hc38 tape door wont close. fault

Try this if you are tech savy, if not you may want to take it to a person to have it fixed or send it off to sony.

1. unplug camcorder AC cord
2. remove fat battery from back of camcorder
3. remove slim battery from under the LCD (it's the size of a nickle coin)
4. wait 2 minutes
5. plug AC into the camcorder
6. flip the camcorder into VTR mode
7. tape should automatically eject
Found at : http://www.camerahacker.com/Forums/DisplayComments.php?file=Video%20Camera/Sony/DCR-TRV350_tape_wont_eject_C.32.11.html

Posted on May 31, 2011

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