Question about KitchenAid KHMS155LSS 1000 Watts Microwave Oven
It turns on by itself in pan mode and the displays an -F2- code. This happened in the evening.
First, do not leave this machine plugged in until it is serviced. If this is a KHMS155LSS, there is a very high probability that you have a keypad short. This defect can cause the machine to start on its own at ANYTIME; at night, while you are away, at work etc.
Contact Whirlpool Customer Service and ask for Safety Dept immediately. They will most likely send A&E (Sears) out to fix it. Although they will fix the problem, if the keypad fails again, the underlying self start logic defect is still present. You should be under warranty if it is above model. Please be polite, insistent, but polite. With KitchenAid's pathetic quality in recent years, their customer service reps get more then an earful.
Also, please go to the Consumer Product Safety Commision website at www.cpsc.gov and post a Report Unsafe Products report. This will help get this model recalled before someone loses their home or life.
I almost had a fire this past Monday, Labor Day, 9/7/09 when my machine self started at 3 AM with a package of bacon left in it to thaw at room temp for the morning. What a smokey mess.
This microwave is Chinese made garbage. Shame on Whirlpool. Long live Hobart!, please buy back KitchenAid and bring back the lost quality.
Posted on Sep 09, 2009
HI. the key pad, or touch pad board has failed. I recommended replacing this damaged key pad asap. this will correct this issue.
Posted on Sep 09, 2009
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Posted on Jan 02, 2017
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