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Microwave oven defective keypad

My oven was damaged by water during last years typhoon here in the philippines. when i had it repaired in a sharp service center, they said they have to replace the keypad.
the problem is that sharp is not manufacturing keypads of this model anymore. it was a big disappointment for us considering it is not that old.
i would like to know :

  • if really, sharp does not manufacture keypads of model R-6G65 anymore
  • if that is true, can we still make my oven workable?

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Re: microwave oven defective keypad

Sorry, but that makes it unrepairable.

It may be possible that your insurance company may cover part of the replacement cost if you had flood insurance.

Posted on Dec 17, 2007

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The magnetron has failed, or the inverter board, "if 7 years old or less" there is also a possibility the keypad control board may be the problem.

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Keypad trouble can be serious, so until it is repaired, please leave it unplugged or leave the door open when it's not in use, and please do not leave it running unattended.

If it's really the keypad and less than one year old, it would be fully covered under warranty as long as it's not been damaged by outside forces. I'd suggest contacting the manufacturer to get it fixed free.

You can contact Sharp at 1-800-BE-SHARP (1-800-237-4277) or visit them online.

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You can order parts from Encompass here or you can call them toll-free at 866-779-5835.

If you would like to have us do this repair for you, we do that for $39.95 plus part costs.

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We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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I'm sorry to tell you, but your keypad is failing and the supplies of membrane keypads for these models were exhausted years ago and they're no longer available.

As great as these old workhorses were, once they become unusable or unreliable, they will have to be retired.

Please don't kill the messenger! *grin*

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Here is a tip that will help you to figure out what is wrong with yourMicrowave Oven....

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It sounds like you may have either a defective keypad or control board.

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