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(Long shot) bad firmware in the hand controller. DO a Reset and reload the firmware.
Try to borrow another hand controller and buy a new cable. If these two do not fix it then it's a mechanical problem or a circuit board problem inside the scope.
Meade can repair this but you will need to send them the scope: http://www.meade.com/support/index.html
This means that the hand control has lost communication with the electronics board within the base of the telescope.The
number following this message will indicate the address of the
component that has lost communication. 16 indicates the azimuth or RA
motor board, 17 the altitude (declination) motor board. Unfortunately,
this number doesn't tell why the error has occurred.
To
clear the no response messages, repeatedly press UNDO. This fix may be
only temporary and does not address the potential underlying problem.
Send it back along with the hand controller describing the problem. Could be several things including a bad hand controller. If there is a local astronomy shop nearby take the scope there and ask to try one of the hand controllers in the shop and test it. If it now works you just need to buy another hand controller.
Hi Dan, before you ship it off somewhere, you may want to try and change out the hand controller with another one that someone has and see if the problem moves.
Could be that the DEC motor driver has died. That could be verified by swapping the connections between the RA and DEC. If the DEC now moves, then that is the problem. If not, then the DEC motor is bad.
Be sure that the Azimuth Axis is Lock, you migth want to try and move the telescope in the Azimuth to make sure it is it is locked. Be carful not to force it. I have seen on some post where the locking part of the Azimuth somtimes breaks. and the Azimuth Axis will just spin freely Locked down or not.
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