Question about Logitech QuickCam Express Web Camera

1 Answer

I receive a message, "Webcam is not connected."

When I receive a video call on Skype, I can only activate my Logitech QuickCam (or obtain the blue icon so that I can activate the camera) only if I unplug and replug the camera into the USB port. Then it works for that particular call with no problem. If I turn off the computer and receive a call on another day I must repeat this action in order for the other party to be able to view me. When I replug the camera into the USB port, I am using the same port it was initially in to begin with. When I do a self video test and check my settings the web cam always turns on automatically and I can see myself. But it does not turn on or allow me that option when I receive a call.

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 224 Answers

This is happening because your web cam is not getting properly disconnected after you finish call or you finish self testing.

Possible your skype is set on automatically login when system starts, web cam will not work on 2 different platform at a time.

Posted on Sep 09, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My chrystaleye webcam wont work with skype


SKYPE VIDEO PROBLEM
To test if the Logitech QuickCam is functioning, check the USB cable; make sure it is connected properly. Then click on Start - All Program - Logitech - Logitech QuickCam and see if you can get the camera to capture your image/video. If this works then the fault is with the Skype configuration. Sometimes the WEBcam settings drop off and the WEBcam need to be selected again. Open Skype - Tools - Options - Video Settings and select the Logitech QuickCam Also check the Audio Settings for the Microphone THEN click on Save. Avoid connecting the WEBcam to an USB hub. SKYPE MICROPHONE PROBLEM
If the person cannot hear you then, either your microphone driver not installed or not working OR the microphone is not configured in Skype.
To test your microphone then click on Start - All Programs - Accessories - Entertainment - Sound recorder. Then record your voice and then play it back. If this is OK then the microphone need to be configured in Skype.
To configure the microphone - Open Skype - Tools - Options - Audio Settings for the Microphone THEN click on Save.

Sep 03, 2012 | Acer Aspire 5500 5570-2609 Laptop

2 Answers

When I try to sign into oovoo it always says fail to sign in. How do I fix it?


Hello!
Sign in failure can be caused not only by the camera or Skype, but also by slow connection.

You first need to make sure that your camera is functional. Please, follow these steps and open these two windows:
  • QuickCam software: Start>Programs>Logitech>Logitech QuickCam and
  • Logitech Webcam Software: Start>Programs>Logitech>Logitech Webcam Software
  • Make sure you can see yourself in the Webcam software window
  • Close the webcam software window
Make sure your webcam is selected in Skype settings so that Skype can use it:
  • Sign in to your Skype, click Tools>Options>General>Video Settings
  • Check (click to have "tick" in the box) both "Enable Skype Video" and "Start my video automatically when I am in a call
  • Under Select Webcam (Default video device) choose Logitech QuickCam Communicate STX
  • Save
  • In Audio Settings choose Logitech Mic to be your default microphone (you have it built in your camera)
  • Check to mark the box "Let Skype adjust my audio settings"
  • Save
  • It should work now.
If you experience issues like signing in to your Skype is taking too long, Can't sign in, or you can't see or hear the other person, then you should contact your internet provider for slow connection. Also, you can check your connection using Speed Test online (www.speedtest.net).

Regards!

Jun 28, 2011 | Logitech Quickcam Chat Webcam

1 Answer

I have a Logitech QuickCam 6.0 and it has been working perfectly for months with Skype. Now I am still receiving incoming video but outgoing no longer works. I reloaded QuickCam without improvement. ...


Try to check if this issue occurs on Skype only or with all programs

If it is for Skype only:
You need to check the Video Settings in Skype.
Start Skype > Options > Video Settings > select the webcam that you are using.
If the webcam is not on the list, download and install the driver from the manufacturer website
Try to set Automatically Receive Video from - select Anyone or Only people in my contact list.

Jun 01, 2010 | Logitech QuickCam Connect Webcam

2 Answers

I am not a computer person.I was wondering if logitech webcam C250h will work with skype?


Yes, I have a Logitech WEBcam (not the same model) and I use Skype.
After you installed Skype then :-
To test if the Logitech QuickCam is functioning, check the USB cable; make sure it is connected properly. Then click on Start - All Program - Logitech - Logitech QuickCam and see if you can get the camera to capture your image/video.
If this works then the fault is with the Skype configuration. Sometimes the WEBcam settings drop off and the WEBcam need to be selected again. Open Skype - Tools - Options - Video Settings and select the Logitech QuickCam
Also check the Audio Settings for the Microphone THEN click on Save.
Avoid connecting the WEBcam to an USB hub.

Mar 09, 2010 | Logitech Webcam

1 Answer

My camera quit working in skype, any suggestions in troubleshooting? the green light isnt coming on at all, it was working like 5 minutes ago


To test if the Logitech QuickCam is functioning, check the USB cable, make sure it is connected properly. Then click on Start - All Program - Logitech - Logitech QuickCam and see if you can get the camera to capture your image/video.
If this works then the fault is with the Skype configuration. Sometimes the WEBcam settings drop off and the WEBcam need to be selected again. Open Skype - Tools - Options - Video Settings and select the Logitech QuickCam
Also check the Audio Settings for the Microphone THEN click on Save.

Dec 14, 2009 | Logitech QuickCam Connect Webcam

1 Answer

I can't video call on skype with my quickcam communicate Mp s5500


Have you tried to add your camera in Skype's video settings? If yes, try to exit your Logitech software and then check if it's working. Hope you'll fix it. Good Luck!

Jun 07, 2009 | Logitech QuickCam Communicate STX Webcam

1 Answer

Webcam - Recipients can't see me.


Hi,
I got this of Skype.
We are sorry to hear that you are having problems with Skype video.
Thank you for contacting Skype customer support about your video settings.
If you are using a Logitech webcam, please follow the steps below:
NB! To begin with please close Skype and make sure that you have unplugged the webcamera before installing the installation software that came with it.
1) Go to the control panel and open Add/Remove programs. Then from there uninstall any Logitech webcam software and Logitech webcam drivers from the list shown.
2) Download the latest drivers for your webcam from
http://www.logitech.com/index.cfm/405/&cl=roeu,en?prodcrid=405

3) Open the webcam installer package by double clicking it.
Now select: Custom installation (advanced) and click next. You are now given a choice whether you would like to install the software and drivers or just the drivers. Please select the second option (Logitech QuickCam drivers) then uncheck 'Enable VoIP Device Management' and click 'Next'. Accept the agreements and on the next page select 'I do not want to activate this Service' (Logitech destkop Messenger). Click 'Next' and the Logitech drivers should be installed. Restart your system and plug in your webcam. Your webcam should now be correctly installed.

Oct 31, 2008 | Logitech Quickcam Chat Webcam

1 Answer

Logitech Quickcam Chat - No audio


Try testing it, last time I checked skype has a test section, its hard to find, but its there. You just talk into the mic and skype records it. Then play back.

It is possible the mic isn't working.

Before you consider taking it back, make sure you follow the instructions to the letter.

Dec 25, 2007 | Logitech Quickcam Chat Webcam

2 Answers

QuickCam and SKYPE on MAC OS X


Try macam http://webcam-osx.sourceforge.net/

Aug 07, 2007 | Logitech QuickCam for Notebooks Pro...

Not finding what you are looking for?
Logitech QuickCam Express Web Camera Logo

Related Topics:

300 people viewed this question

Ask a Question

Usually answered in minutes!

Top Logitech Computers & Internet Experts

micky dee

Level 3 Expert

2888 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18408 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Logitech Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...